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<h3>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Acquisition Scheduler to work in Merrimack, NH; Smithfield, RI; or Westlake, TX. The hourly pay rate range for this position is $23.00-$26.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. </h3> <h3>The Role</h3> Do you have a passion for being part of a team that delivers an outstanding hiring experience to our potential employees? Do you want to help candidates take the next step in the interview process to connect with the interviewing team? If the answer is yes to these questions, then this could be the position for you. As a Scheduler, you would be scheduling face-to-face and video interviews at varying levels and multiple locations to interview for a role at Fidelity Investments. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Prior experience working in an administrative capacity required and possess outstanding communication, organization, and customer service skills</li> <li>Ability to meet deadlines and adjust to a fast paced, virtual environment and constantly changing schedules</li> <li>Demonstrate superb interpersonal skills and have an incredible attention to detail</li> <li>Confirmed partnerships that foster productive and effective relationships</li> <li>Proficient in MS Outlook, Excel, and Word</li> <li>Performing administrative and logistical functions to support the interview phase of the recruitment life cycle</li> <li>Scheduling interviews with hiring managers and the interviewing teams through Bullhorn Applicant Tracking System.</li> <li>Confirming and securing interview space as needed, handling schedule changes in a timely and efficient manner with appropriate notification to all parties</li> <li>Providing outstanding service and crafting a positive interaction with candidates, hiring managers and interview teams throughout the interview scheduling process</li> <li>Maintaining data accuracy within Bullhorn when scheduling interviews</li> </ul> <h3>The Team</h3> The Talent Acquisition Scheduler provides scheduling support during the interview phase of the recruitment cycle. This includes logistical support for candidate interviews and other administrative support to the Talent Acquisition organization. Schedulers interact closely with candidates, staffing consultants, vendor partners, hiring managers and their administrative assistants to ensure the interviews are scheduled timely and seamlessly. The Talent Acquisition Scheduler is an integral part of the hiring process!

Fidelity TalentSource

Talent Acquisition Scheduler

Senior Legal Executive Assistant Talent Source is seeking a Senior Executive Assistant at Fidelity Investments. The Executive Assistant staff at Fidelity plays a vital role in the company's success, and those individuals serving in these positions are recognized by their colleagues as key members of their group, department, or organizational team. The Expertise We’re Looking For <ul> <li>A bachelor's degree strongly preferred or secretarial certificate/related work experience </li><li>Must have 3+ years of executive assistant experience, strong PC skills including Microsoft office expertise (particularly Word, PowerPoint and Excel) </li><li>Previous experience in a corporate environment </li><li>Previous experience at a law firm or inhouse legal department is a plus </li></ul> The Purpose of Your Role As an important member of the Fidelity Legal Department, you will provide administrative support to a group of 10-25 attorneys and/or Legal staff. Your excellent communications and technical skills will be constantly put to the test, as will your ability to handle multiple tasks simultaneously as you serve as a focal point of a dynamic, fast-paced business environment. You would be joining an amazing team and have an opportunity to learn, be challenged, and grow. The Skills You Bring <ul> <li>Planning and scheduling for staff, including Zoom calls and webinars. </li><li>Ability to be proactive and communicate effectively with all levels of Fidelity. </li><li>Clerical administrative support including travel arrangements, expense reports, booking office space, and miscellaneous administrative tasks. </li><li>Possess strong Microsoft Office software experience and have the aptitude to learn new technology quickly. </li><li>Provide back-up support for other assistants within the group when needed </li><li>Work with other business groups in Fidelity such as Accounts Payable, Corp Security, Real Estate, and Technology groups </li><li>Light technical/troubleshooting support </li><li>You will perform special projects, ad hoc requests, and other related duties as required, a few examples: <ul> <li>Electronic signature setup and process management </li><li>Event support: reserving event space, catering orders, Outlook invites, ensuring room setup is appropriate for event </li></ul> </li></ul> The Value You Deliver <ul> <li>Assist assigned leaders with daily schedule, calendars, meetings, travel, and expenses </li><li>Creating and updating Microsoft Office suite of documents (e.g. Word, Excel, PowerPoint) </li><li>Exceptional follow-through on your commitments to others </li><li>Assisting VP and associates with scheduling and booking travel </li><li>Managing multiple projects and deadlines </li><li>Making sure everyone has what they need to be effective in their job </li><li>Handling day-to-day administrative tasks </li><li>Self-directed, proactive, build relationships and flexible team player </li><li>Being the go-to resource for your team </li></ul> How Your Work Impacts the Organization Within the Legal department, you will play a vital role in the company's success, and those individuals serving in these positions are recognized by their colleagues as key members of their group, department, or organizational team. You will deal directly with and provide support to management at all levels of the organization and frequently deal directly with clients and business partners as well.

Sr. Legal Executive Assistant

Position Title: Administrative Assistant I Department: Dislocated Worker Program (DWP) Division: Dislocated Worker Program (DWP) Employee Status: Full-time (grant-funded through 6/30/2026) Group: Support Services Association (SSA-Union) Grade: 6 Salary: ($18.33-$19.00 hourly) FLSA: Non-exempt ICCB Classification: Clerical&nbsp; Employment Notice:&nbsp;Rock Valley College does not offer sponsorship for employment-based visas for this position. Application Deadline:&nbsp;December 12th, 2025 ____________________________________________________________________________________________ Reporting Relationships Reports to: Director of Enrolled Services Supervision Exercised: Functional supervision may be exercised over Work Experience employees (WEX) and/or student workers. Job Summary Provide advanced clerical support for the One-Stop Operator Adult and Dislocated Worker Programs. Assist program staff with support using the Illinois Workforce Development System database. Proctor the WorkKeys assessments. Essential Duties and Responsibilities include the following. Additional related duties may be assigned. 1. Demonstrate sound judgement, reasoning skills, confidentiality, and discretion in all written and oral communications with customers and while handling frequent and non-routine office tasks. 2. Independently model excellent customer service with internal and external customers through all methods of contact. 3. Use independent judgement and minimal supervision to lead or direct all office support functions and direct the work of support staff as necessary. 4. Process purchase requisitions 5. Coordinate schedules career planners, make appointments, reserve facilities, and assist with travel arrangements for the Director and other support staff. 6. Comprehend federal and state laws, rules, regulations, and policies regarding the Workforce Innovation and Opportunity Act (WIOA) and appropriately apply this knowledge in all aspects of work. 7. Coordinate the work keys assessment; including proctoring assessments and completing required reporting. 8. Resolve inquiries, troubleshoot problems, refer to appropriate departments, and provide information and resources as appropriate. 9. Maintain current knowledge of college and community resources to serve as a resource for staff, and customers. 10. Independently prepare and/or revise correspondence, reports, department forms and documents as necessary. 11. File completed documents, and purge files as appropriate, in accordance with statutory governmental regulations and College guidelines. 12. Conduct regular File Review for new files as well as review of current and exited files in preparation for monitoring. 13. Assist in the hiring, supervision, and evaluation of Work Experience employees (WEX) and student workers as necessary. 14. Order and maintain office and departmental supplies and arrange for equipment maintenance. 15. Regularly input, use, and manage data in the state workforce development database to coordinate information with career planners. 16. Use copy/fax machine to copy, send, and receive documents. 17. Provide general support to the Director and support staff. 18. Regular attendance is required and expected. 19. Use tact and courtesy to establish and maintain professional working relationships. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications 1. Associate’s Degree or equivalent from two-year or technical school; or 12-24 months related experience and/or training; or equivalent combination of education and experience. 2. Ability to read and interpret legal guidance, policies, and procedures. 3. Ability to write routine reports and correspondence. 4. Ability to effectively present information to customers and employees of the organization. 5. Ability to apply common sense understanding to carry out instructions furnished in written, oral, schedule, or diagram form. 6. Ability to address and effectively resolve problems and complex situations using tact and good judgment. 7. Ability to learn and use the College’s software system and the state workforce development database. 8. Experience with Windows applications, webpage maintenance, and database entry. 9. Excellent verbal communication skills. Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodations. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear.

Rock Valley College

Administrative Assistant I

Administrative Assistant to the VPUIW MissionPosition SummaryThe Administrative Assistant to the VP is responsible for providing high-level administrative support to facilitate the leadership role of the CFO and VP for Finance and Administration, exercising initiative and independent judgment in managing the VP's calendar, schedule, and the office's daily activities. The position uses discretion in the dissemination of information; therefore, confidentiality is of utmost importance. This position requires maintaining a professional and friendly demeanor in a fast-paced environment, handling multiple simultaneous requests with ease under general supervision, and exercising moderate latitude for initiative and independent judgment. The Administrative Assistant to the VP reports to the CFO and VP for Finance and Administration.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Ability to effectively anticipate needs, proactively solve problems, and adapt to changing priorities.• Strong customer service skills• Strong skills in Microsoft Excel, Word, PowerPoint, and Outlook.• Must be proficient in computer operations, file management, and reporting using Microsoft Excel and other data management systems.• Ability to communicate professionally and effectively in all interactions.• Must maintain strict confidentiality with sensitive information.• Must have the ability and willingness to learn new software programs and web-based applications with minimal guidance.• Strong organization skills with the ability to handle multiple assignments simultaneously and change priorities upon request.• Intrinsically motivated to take initiative with the ability to work independently with minimal supervision.• Excellent project planning and management expertise.• Strong organizational skills and attention to detail, always keeping in mind that participation from other departments contributes to the success of the Office.• Rudimentary understanding of expense reports, budgets, profit &amp; loss statements, and financial forecasts.• Ability to work collaboratively in a team environment, as well as exercise independent judgment.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationHigh school diploma or its equivalent.Required Work ExperienceFive (5) years of administrative work experience in a complex office environment.Preferred Qualifications• Experience working in higher education.• Associates Degree.• Administrative experience supporting an executive.Required Certifications, Licenses or RegistrationsNone specified.Work HoursMonday through Friday 8:00 – 5:00 with occasional extended hours as needed to meet departmental goals, especially for special events.Physical Demands• Ability to lift up to 20lbs of office/event materials.• Ability to reach overhead, bend, and squat to retrieve office/event materials.• Ability to push/pull event carts holding up to 30lbs.• Ability to regularly move about campus and event venues to actively engage attendees, attend meetings on and off campus, and pick-up and deliver mail or event materials.Posting Number: AS2195POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 01/06/2026Position End Date (if temporary):Reports To: CFO and VP for Finance and AdministrationSalary: $50,000-$52,000 AnnualizedOpen Date: 11/19/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantN/A.To apply, visit <a href="https://apptrkr.com/6736491UIW" target="_blank">https://apptrkr.com/6736491UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-a8256c9b2833af42a783679fe5a949e6

University of the Incarnate Word

Administrative Assistant to the VP

*This is a remote position, but we are currently only able to hire within the U.S.Position Summary &nbsp;The Director of Finance and Administration is a key member of the leadership team responsible for overseeing the organization’s financial health, administrative operations, and technology infrastructure. This role ensures strategic alignment across Finance, Human Resources, and IT functions to support organizational growth and operational excellence.In addition, the right candidate will embody our company values: &nbsp;<ul><li>WE LOVE NEW IDEAS - Curiosity is in our DNA</li><li>WE ARE IN IT TOGETHER - Be a person people count on</li><li>WE ARE PROBLEM SOLVERS - THinking critically to bring solutions to the table</li><li>WE DO THE RIGHT THING - Make choices everyone can stand behind</li></ul>Expected Salary - Base salary of $120,000 - $140,000 annually, depending on experience. Additionally, our incentive plan provides the opportunity to earn even more.Key Responsibilities:Strategic Leadership<ul><li>Partner with the COO and senior leadership to develop and implement financial and operational strategies.</li><li>Provide insights and recommendations on budgeting, resource allocation, and organizational performance metrics.</li><li>Maintain strong communication with executive leadership on critical financial and administrative issues.</li></ul>Finance Management<ul><li>Oversee all financial planning, reporting, and analysis, including budgeting, forecasting, and cash flow management.</li><li>Ensure compliance with accounting standards, tax regulations, and internal controls.</li><li>Manage relationships with external auditors, banks, and financial institutions.</li></ul>Human Resources Oversight<ul><li>Direct HR strategy, including talent acquisition, employee engagement, compensation, and benefits programs.</li><li>Ensure compliance with labor laws and internal policies.</li><li>Foster a positive organizational culture through performance management and development initiatives.</li></ul>Information Technology Management<ul><li>Oversee IT infrastructure, systems security, and technology strategy to support business operations.</li><li>Collaborate with technology vendors and internal teams to ensure reliable and secure systems.</li><li>Drive digital transformation initiatives aligned with organizational goals.</li></ul>Operational Excellence<ul><li>Develop and implement policies and procedures to improve efficiency across Finance, HR, and IT.</li><li>Monitor KPIs such as budget adherence, employee retention, and system uptime.</li><li>Support cross-departmental collaboration to align resources with strategic priorities.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Finance, Business Administration, or related field; MBA or CPA preferred.</li><li>8+ years of progressive leadership experience in Finance and Administration roles.</li><li>Strong knowledge of HR practices and IT systems management.</li><li>Excellent leadership, communication, and problem-solving skills.</li></ul> About UsCreative Thinkers, Data Geeks &amp; Digital Enthusiasts — Location3 Media is a fully remote digital marketing company built to improve the findability and performance of consumer and retail brands through enterprise-level and local digital marketing solutions. Founded in 1999, Location3 has a staff of 60+ full-time employees who service global, national, and local brands. More than half of Location3's client base has partnered with the agency for at least three years, a testament to our consistent delivery of measurable results and long-term value.Location3 is looking for passionate people with innovative thinking who want to work with a performance-driven team. We emphasize working hard to bring our clients the results they seek and celebrating those wins together in a positive and fun work environment. We offer the benefit of being a remote work organization, but we also strongly believe that collaboration is key to driving outcomes. Our company culture, ongoing education and training programs, and technology infrastructure all contribute to achieving this goal. We also believe that bonding is equally important - whether it's in-person or over Teams. We have a dedicated in-person annual company retreat that includes our annual golf day as well as remote monthly events like learning hours, team happy hours, and team trivia that help to create synergy among colleagues and teams. On top of working and playing hard together, we also offer a very competitive benefits package, complete with medical, dental, vision, matching 401K, a wellbeing stipend, every other Friday off, remote work equipment, a remote equipment reimbursement and more.Location3 is committed to creating a diverse and inclusive company culture, and our team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under law. Additionally, Location3 is committed to diverse and equitable hiring practices. If you are a candidate who identifies as diverse and would like to self-identify, please let us know. Providing this information is completely voluntary.

Director of Finance and Administration

Recruiter (Admissions-Higher Education)UIW MissionPosition SummaryThe Recruiter is responsible for recruitment and admissions counseling functions for all academic programs at the University of the Incarnate Word School of Osteopathic Medicine (UIWSOM). This position will attend and represent UIWSOM at externally sponsored recruitment events throughout the country, providing information on UIWSOM programs to prospective students and other external audiences including health career counselors, academic and professional advisors, undergraduate faculty, high school guidance counselors, parents, and the public. The Recruiter reports to the Director of Admissions and Recruitment.Note-this position requires extensive travel both in Texas and the US, primarily independently.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Strong communication skills, verbal, written, and interpersonal.• Excellent social media skills including content curation, creativity, and data analysis.• Knowledge of current trends in the use of social media to recruit, with an emphasis on the use of electronic media, social networking, and web-based marketing.• Strong editing skills to ensure all marketing materials meet the highest standards.• Strong ability to work with confidential material with attention to detail.• Strong ability to effectively manage multiple priorities in a fast-paced environment.• Ability to effectively work independently and in a team-based environment.• Strong time management, analytical, and organizational skills.• Ability to confidently travel independently for extended periods, often in the evening or early morning, depending on travel requirements.• Ability to work effectively with individuals from diverse communities and cultures.• Employees shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationBachelor's Degree.Required Work ExperienceTwo (2) years of related professional work experience in recruitment for higher education admissions or other relevant areas such as counseling, marketing, communications, or business. Note that relevant experience outside of higher education will be considered.Preferred Qualifications• Master's Degree.• Two (2) years of relevant experience in a health professional school.• Experience with Banner and a Centralized Application Service (CAS).Required Certifications, Licenses or Registrations• Must have a valid current driver's license, REAL ID compliant as required for airline travel and the ability to be insured through UIW's vehicle insurance carrier.• Must be at least 21 years of age.Work HoursRegular work hours are 8am to 5pm, Monday through Friday. Evening and weekend work and travel will be required to meet departmental needs.Occasional travel 40% – 75% at specified times throughout the year.Physical Demands• Ability to lift up to 30lbs for table set-up/tear-down at events.• Ability to reach overhead, bend, squat to retrieve marketing materials. Ability to push/pull event carts holding up to 50lbs.• Ability to actively engage in events for extended periods of time.• Ability to regularly move about campus and event venues to actively engage faculty, staff, and potential/current students, as well as attend meetings on and off campus.• Ability to navigate airports, as required for travel.Posting Number: AS2139POJob Type: Full TimeJob Category: Administrator (exempt)Desired Start Date: 01/16/2026Position End Date (if temporary):Reports To: Director of Admissions and RecruitmentSalary: $43,000 AnnualizedOpen Date: 11/13/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantNote-this position requires extensive travel both in Texas and the US, primarily independently.To apply, visit <a href="https://apptrkr.com/6724476UIW" target="_blank">https://apptrkr.com/6724476UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-9cc521a8fd4f8b4aa6e25a35d9c22a8a

Recruiter (Admissions-Higher Education)

Security Officer Are you a motivated, dedicated professional looking for a career that offers significant growth? Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Security Officer to work in Merrimack, NH! The Role This is not a typical “security guard” position, and no prior security or law enforcement experience is required. We are looking for candidates that are self-motivated, customer focused, results-oriented, and who possess exceptional critical thinking, oral and written communication skills. We will train you to actively patrol and respond to breaches and other threats against the firm, as well as acting as a first responder in emergency situations. This position will provide you additional opportunities to learn about business groups throughout Fidelity. If desired, you will have exposure to the various career paths available within the company, all while gaining marketable security and life safety experience. Specific onboarding and ongoing security training provided. Please note: Hiring for this position is contingent upon successful completion of a thorough background check, including criminal, credit and education history, work experience/references, and a drug screen. Schedule <ul> <li>2 month rotations between days and nights </li><li>Shifts are 12 hours (6am-6pm or 6pm-6am) </li><li>Weekly schedule is 48 hours one week, 36 the next </li></ul> The Expertise and Skills You Bring <ul> <li>Ability to deliver premium experiences when interacting with visitors, vendors, associates, and customers while assisting in the implementing/adherence of all company standards and policies. </li><li>Ability to spend periods of time walking or standing at a fixed post. </li><li>Ability to perform first-responder rescue activities involved with medical, security or other life safety emergency situations. </li><li>Knowledge of basic first aid and CPR and basic physical security techniques/principles, or the ability to acquire such knowledge through provided training. </li><li>Demonstrate poise under stress and is comfortable advising others during a medical, security or other life safety related incident. </li><li>Basic computer proficiency. </li><li>Strong analytical skills. </li><li>Excellent written and oral communication skills. </li><li>Availability to work a flexible schedule (days, nights, or weekends). </li><li>Some college preferred; bachelor’s degree or equivalent experience a plus. </li></ul> The Team At Fidelity, our greatest asset is our associates and as a Security Officer, you will play an important role in helping ensure the safety and security of Fidelity Investments’ associates and facilities. In this role, you will represent Global Security Operations while providing exceptional customer service impacting the culture and community across Fidelity. You will work with a team of security professionals and site security management on day-to-day safety and security issues and when required, local public safety (law enforcement, fire, other governmental) agencies.

Security Officer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Acquisition Scheduler to work in Merrimack, NH., Covington, KY., or Westlake, TX. The Team The Talent Acquisition Scheduler schedules interviews for internal candidates who are looking of their next career move at Fidelity as well as external candidates who are looking to join the company. Schedulers interact closely with candidates, Talent Acquisition Partners, interview teams, hiring managers and administrative assistants and are expected to ensure interviews are scheduled quickly and seamlessly. The Schedulers are working in a fast-paced environment yet are passionate about providing an outstanding candidate experience during the interview phase of the hiring process. The Expertise and Skills You Bring <ul> <li>1-3 years of work experience in a human resource, operations, administrative, education, or customer service role </li><li>You possess extraordinary organization and customer service skills </li><li>You demonstrate superb, professional communication skills </li><li>Ability to multi-task and adjust to a fast-paced, virtual, and in-person environment with constantly changing schedules </li><li>You have incredible attention to detail and outstanding time management skills </li><li>Excellent influencing skills to offer creative solutions in complex situations </li><li>Experience with fostering partnerships that create productive and effective relationships </li><li>Proven ability to prioritize work and operate effectively </li><li>Eager to take initiative and embrace uncertainties </li><li>Strong technical skills (example: Teams, Outlook, PowerPoint, SharePoint, and Zoom Video) </li></ul> The Value You Deliver <ul> <li>Performing complex logistical scheduling ensuring the interview phase of the recruitment life cycle is an exceptional experience for Fidelity candidates </li><li>Scheduling internal and external candidate interviews with hiring managers and interview teams by leveraging the Workday Recruiting platform </li><li>Securing candidate interview space for in-person interviews and leveraging Zoom for video interviews </li><li>Managing interview schedule changes in a timely and efficient manner with appropriate notification to all parties </li><li>Partner with Scheduling peers to provide interview scheduling support as volumes fluctuate </li><li>Providing outstanding service and creating positive interactions with candidates, hiring managers and interview teams throughout the entire interview scheduling process </li><li>Maintaining data accuracy within Workday Recruiting when scheduling interviews </li><li>Utilizing our texting system to connect with candidates in real-time regarding interview details </li><li>Partner with the travel agency and coordinate travel for candidate interviews </li></ul>

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Commercial Servicing is hiring Customer Care Professionals for our Inbound Program Administrator Servicing Phone Teams (Tier 4). As a Customer Care Professional, you add incremental value on every interaction with a stated outcome of exceptional feedback from our customers and increased customer loyalty. You will be responsible for evaluating and analyzing account information and recommending tailored solutions to the client, including relevant products and services and membership privileges. Other responsibilities include continuously improving on the customer experience, building rapport, understanding customer needs, and handling objections. You will provide extraordinary customer care by responding to questions concerning accounts in a fast-paced, structured customer care environment. &nbsp;Responsibilities may include:<ul><li>Implementing Customer First Call Flow on a consistent basis, understanding and delivering on Customer First behaviors and principles</li><li>Providing expert level service to major corporations regarding all aspects of Corporate Card programs, including general account maintenance, 1st level troubleshooting with American Express tools, consultation on various products, etc.</li><li>Demonstrating the ability to address immediate client need and provide relevant value to the client; while engaging in a consultative conversation ensuring you are adding value to each call&nbsp;</li><li>Primary contact for assisting with web-site navigation and MIS reporting/maintenance</li><li>Encouraging expansion of card programs through focused sales strategies and enrollments</li><li>Continuously improve on the customer experience, including building rapport, understanding customer needs, handling objections, and streamlining the experience for the Program Administrator.&nbsp;</li><li>Provide extraordinary customer care by responding to questions concerning accounts in a fast paced, structured customer care environment</li><li>Document necessary account information according to established policies and procedures</li></ul>Minimum Qualifications:<ul><li>2+ years experience servicing clients with proactive solutions that grow relationships by demonstrating proven relationship building, consultation, problem solving and analytical skills</li><li>Passion for servicing clients with proactive solutions that grow relationships by demonstrating proven relationship building, consultation, problem solving and analytical skills</li><li>Exceptional interpersonal and relationship building skills with the ability to analyze and assesses the needs of the clients</li><li>Excellent communication and written skills</li><li>Strong flexibility and adaptability to manage multiple tasks within stringent time frames while maintaining accuracy</li><li>Work independently in a structured environment with minimal supervision Effective and accurate decision-making skills</li><li>Strong computer literacy accessing numerous applications during any one transaction and expert internet navigation skills required</li><li>Working knowledge of MS Office product</li></ul>Additional InformationLocation: Hybrid- American Express Phoenix Service Center (Canyon) &nbsp;Hours of Operation: Monday-Friday 6am-6pm MST&nbsp;Salary Range: $20.00 to $22.75 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

U.S. Program Administrator: Commercial Servicing

San Ramon Valley Fire Protection District &nbsp;Administrative Analyst I/II$7,775.79 - $12,036.96 Monthly$93,309.48 - $144, 443.52 AnnuallyClosing Date: 11/14/2025 3:00 PM PacificThe San Ramon Valley Fire Protection District is seeking a highly motivated individual who desires to provide a high level of support to our District. &nbsp;We are committed to personal and professional growth and provide opportunities for you to stay current on training requirements, trends, and technology.&nbsp;We’re seeking a skilled Administrative Analyst I/II with a focus on playing a key role in purchasing goods and services that support all divisions. In this position, you’ll develop and strengthen vendor relationships, ensure contract compliance, and drive cost-effective procurement strategies that align with organizational goals. By maintaining accurate financial and procurement records, you’ll provide the insights that power spending analysis and identify cost-saving opportunities—helping us achieve efficiency, compliance, and long-term value.Under direction, Administrative Analysts perform a wide range of detailed and complex professional level accounting and analytical work in various program and functional areas. Incumbent will perform accounting, administrative, systems, statistical and management analysis and make recommendations on Districtwide and divisional, organizational, budgetary, staffing, and programmatic issues and requests. Incumbent assists in the development, analysis and recommendation of Districtwide policy and procedures. Incumbent plays a key role in the assessment and analysis of District divisions’ annual and mid-year budget requests/changes and make appropriate recommendations to the Division Head. Incumbent will also analyze, reconcile and provide recommendations on policy, administrative, organizational, fiscal and operating issues, revenue enhancement initiatives, challenges and impacts in all assignments as well as in specific program areas as assigned, e.g., Finance, EMS, Operations, Training, Human Resources, Communications, Community Risk Reduction, and Information Technology. Incumbent will coordinate the efforts of assigned District divisions, manage special projects, and represent the District in dealing with other District divisions, other agencies, community groups or members of the public; and do related work as required.Administrative Analyst I&nbsp;is the entrance level classification. Incumbents perform their work independent of close supervision; however, detailed instructions are given at the time of assignment and final work is reviewed.Administrative Analyst II&nbsp;is the journey-level classification in the Administrative Analyst series. Incumbents, working with a minimum level of supervision, are expected to: complete assigned work with considerable freedom and latitude for judgment; maintain liaison with assigned line divisions, providing them with continuing policy, budgetary, staffing, and organizational guidance, and review; and proactively identify, research, analyze and communicate issues and potential solutions.• MINIMUM QUALIFICATIONS:• Either I• Possession of a high school diploma, or G.E.D. equivalent, andthe equivalent of two years of full-time experience in the class of Administrative Analyst or any equivalent or higher paying class that will demonstrate possession of the core competencies/knowledge and abilities described below.&nbsp;• Or II• Possession of a Baccalaureate degree from an accredited college or university, and the equivalent of two years of verifiable full time experience performing professional-level analytical work, with primary responsibility for performing duties in one or more of the following functional areas: administrative policy analysis, legislative analysis, economic analysis, budgetary analysis, complex financial/fiscal analysis and reporting, development/administration and management of contractual agreements and grants.• Or III• Possession of a graduate degree (Master's degree or higher) from an accredited college or university; and the equivalent of one year of verifiable full time experience performing professional-level analytical work, with duties equivalent in one or more of the following functional areas: administrative policy analysis, legislative analysis, economic analysis, budgetary analysis, complex financial/fiscal analysis and reporting, development/administration and management of contractual agreements and grants.• SPECIAL REQUIREMENTS• Incumbents in this classification may be required to work evenings and weekends.• Incumbents may be assigned lead responsibilities for some short- or long-term projects.• An incumbent may be assigned lead responsibility as administrator or lead analyst for support of the Districtwide budget system.AgeMust be at least eighteen (18) years of age. &nbsp;APPLICATION PROCESS:The information contained herein is subject to change and does not constitute either an expressed or implied contract or offer.&nbsp;Qualified candidates are encouraged to apply. &nbsp;Candidates must apply online through Government Jobs at:&nbsp;<a href="https://www.governmentjobs.com/careers/srvfire" target="_blank">https://www.governmentjobs.com/careers/srvfire</a>.&nbsp;Candidates considered for employment will be required to undergo a background investigation, including a medical examination and a pre-employment drug screening.In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Division at (925) 838-6628.&nbsp;The Human Resources Division contact number is 925-838-6628 and the email is&nbsp;<a href="mailto:hr@srvfire.ca.gov" target="_blank">hr@srvfire.ca.gov</a>&nbsp;The San Ramon Valley Fire Protection District is an equal employment opportunity employer and makes employment decisions based on merit, qualifications and competence. The District does not discriminate on the basis of race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), sex (including gender, gender identity, gender expression, transgender, pregnancy and breastfeeding), religious creed (including religious dress and grooming), color, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, military or veteran status, sexual orientation (including heterosexuality, homosexuality and bisexuality), age (40 and over), genetic characteristics and information, reproductive health decision-making, or any other basis prohibited by law. &nbsp;

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