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Galvanizing TechnicianLindsay has become a global force of innovation in a variety of segments:&nbsp;<ul><li>Helping farmers feed the world and conserve precious resources.</li><li>Assisting metropolitan regions so they can keep burgeoning populations moving freely and safely.</li><li>Assisting businesses thrive with better industrial connectivity solutions, as every product and service we provide is an opportunity to expand out world’s potential.</li></ul>What was once a small operation in Lindsay, Nebraska, has grown into a worldwide force in both irrigation and infrastructure. &nbsp;At Lindsay, we are innovating and expanding our world’s potential by providing advanced irrigation, infrastructure and industrial technology solutions that benefits everyone.Global growth comes with unique challenges and exciting promise and, for us, every day at Lindsay is a chance to turn issues into opportunities that make a real difference.&nbsp;Are you ready to join the team?Position Summary:A galvanizing production worker will run equipment that chemically cleans grease, scale, dirt, and other foreign matter from the metal objects to prepare them for the galvanizing process.&nbsp;Essential functions:<ul><li>Load objects on cranes and on racks or containers that will be carried through a series of chemicals and rinsing baths.</li><li>Examine cleaned objects to ensure standards are met.</li><li>Must follow safety rules and regulations, including the reporting of any hazards, violations or injuries to your Team Leader, no matter how minor.</li><li>Must be able to work overtime and weekends as required by the Team Leaders to meet customer needs.</li></ul>&nbsp;&nbsp; Qualifications:<ul><li>High School Diploma or GED, preferred.</li></ul><ul><li>Must be able to adhere to Lindsay policies and procedures, while maintaining a safe work environment.</li><li>Must be willing to stand, walk, bend, stretch, climb, (push/pull/lift up to 50 lbs.) and reach to perform job functions</li><li>Ability to work in a manufacturing environment with conditions including but not limited to cold, heat, bright sun, noise, and nuisance dusts</li></ul><ul><li>Must be at least 18 years of age.</li><li>Ability to add and subtract using whole numbers, common fractions and decimals</li><li>Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.</li><li>Must be able to wear Personal Protective Equipment (PPE) (metguard boots, protective eyewear, hard hats, gloves, ear plugs, etc)</li></ul>&nbsp; &nbsp; &nbsp; Both English and Spanish Speaking individuals are encouraged to apply.&nbsp;&nbsp; &nbsp;Benefits of Lindsay Corporation:<ul><li>Health, Dental, Vision Insurance beginning the first of the month following your start date.</li><li>Company paid Life Insurance and Short-Term Disability effective first of the month following start date.</li><li>Voluntary Life, Accident, Long Term Disability, and Critical Illness plans available.</li><li>401(k) retirement plan – company match $0.50 on the dollar up to 6%, five-year vesting.</li><li>Accrued PTO up to 15 days per year. Accrual begins on first day of employment.</li><li>Paid Holidays</li><li>Valuable Extras:</li><ul><li>Wellness reimbursement</li><li>Tuition assistance</li><li>Paid Parental Leave after 1 year of service</li><li>Employee Assistance Programs</li></ul></ul>Lindsay Corporation is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis. Nearest Major Market: Lincoln Job Segment: 2nd Shift, Maintenance, Technician, Night, Bilingual, Manufacturing, Technology

Lindsay Corporation

Galvanizing Technician I 2nd Shift

Charter Bus DriverUIW MissionPosition SummaryThe Charter Bus Driver is responsible for safely operating a gas or diesel bus on routes for the University, observing all state and city speed and safety regulations. Position is also responsible for providing excellent customer service to passengers and following the safety policies of the University. Position reports to Vehicle Services Manager.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Must possess strong customer service skills.• Ability to drive for the authorized period of time as outlined in the Federal Motor Carrier Safety Regulation.• Must be knowledgeable with the Hours of Service (Log Book) requirements.• Ability to successfully pass required DOT physical.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationHigh School Diploma or equivalent.Required Work ExperienceMust be at least 21 years of age with excellent driving record, as verified through state Motor Vehicle department.Preferred QualificationsThree (3) to five (5) years of charter bus driving experience.Required Certifications, Licenses or Registrations• CDL Class A or B License with P &amp; S Endorsements.• Valid Texas driver's license with the ability to be insured through UIW's vehicle insurance carrier.Work HoursMon through Friday 8am to 5pm with occasional extended hours based on needs of the department and assigned trips.Physical DemandsMust have physical strength adequate to maneuver the bus and assist passengers.Posting Number: AS2159POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 08/01/2025Position End Date (if temporary):Reports To: Vehicle Services ManagerSalary: $34,114 annualizedOpen Date: 06/25/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantNone.To apply, visit <a href="https://apptrkr.com/6333068UIW" target="_blank">https://apptrkr.com/6333068UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-e9179d419337d34fa80c1e62692853e3

University of the Incarnate Word

Charter Bus Driver

Shipping TechnicianLindsay has become a global force of innovation in a variety of segments:&nbsp;<ul><li>Helping farmers feed the world and conserve precious resources.</li><li>Assisting metropolitan regions so they can keep burgeoning populations moving freely and safely.</li><li>Assisting businesses thrive with better industrial connectivity solutions, as every product and service we provide is an opportunity to expand out world’s potential.</li></ul>What was once a small operation in Lindsay, Nebraska, has grown into a worldwide force in both irrigation and infrastructure. &nbsp;At Lindsay, we are innovating and expanding our world’s potential by providing advanced irrigation, infrastructure and industrial technology solutions that benefits everyone.Global growth comes with unique challenges and exciting promise and, for us, every day at Lindsay is a chance to turn issues into opportunities that make a real difference.&nbsp;Are you ready to join the team?&nbsp; Apply today for this position at our Lindsay, NE facility.Position Summary:The Shipper position is a very important component to the production of both our infrastructure and agricultural products.&nbsp; The goal is to increase efficiency, profitability, and customer satisfaction.&nbsp;Essential functions:Responsibilities include, but not limited to, storing materials, picking, packing and scanning orders. Must be able to adhere to Lindsay Corporation Safety Policies and Procedures while maintaining a safe working environment.Qualifications:<ul><li>High School Diploma or GED, preferred.</li><li>Must be at least 18 years of age.</li><li>Forklift and/or crane operators preferred, Certification with obtained through employment.</li><li>CDL a plus</li><li>1 year of warehouse experience preferred</li><li>Ability to add and subtract using whole numbers, common fractions and decimals.</li><li>Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.</li><li>Must be able to wear Personal Protective Equipment (PPE) (metguard boots, protective eyewear, hard hats, gloves, ear plugs, etc)</li><li>Must be able to communicate in English</li></ul>Benefits of working at Lindsay Corporation:<ul><li>Health, Dental, Vision Insurance beginning the first of the month following your start date.</li><li>Company paid Life Insurance and Short-Term Disability effective first of the month following start date.</li><li>Voluntary Life, Accident, Long Term Disability, and Critical Illness plans available.</li><li>401(k) retirement plan – company match $0.50 on the dollar up to 6%, five-year vesting.</li><li>Accrued PTO up to 15 days per year. Accrual begins on first day of employment.</li><li>Paid Holidays</li><li>Valuable Extras:</li><ul><li>Wellness reimbursement</li><li>Tuition assistance</li><li>Paid Parental Leave after 1 year of service</li><li>Employee Assistance Programs</li><li>Legal Benefits</li></ul></ul>Lindsay Corporation is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis. Nearest Major Market: Lincoln Job Segment: Shipping and Receiving, Warehouse, Technician, Forklift, Manufacturing, Operations, Technology

Shipping Technician I 1st Shift

Shipping Technician I 1st shift

Position Title: Laboratory Technician (Physical Science) Department: Physical Science (PHS) Division: Mathematics and Sciences (MAS)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Employee Status: Continuous Part-time (up to 25 hours/week) Working Hours: Monday - Friday, Daytime and Evening Group: Support Staff Association (SSA UNION)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Grade: 9 Salary Range: ($19.11 - $21.00 hourly) FLSA: Non-exempt Revised: 05/2025 ________________________________________________________________________________ Reporting Relationships Reports to: Dean of Mathematics and Sciences Closely Partnered with: Physical Sciences Laboratory Manager Supervision Exercised: Supervision may be exercised over student workers Job Summary Perform specialized chemical lab duties as required using knowledge from a chemistry education and the experience level required for this position. These duties include the determination and preparation of the proper concentrations of a variety of chemical solutions and the best packaging and placement for students’ safe usage. Also required is the setup and removal of laboratory equipment for the student exercises, experiments and faculty demonstrations for the chemistry labs. Prepare and store all chemicals and solutions in a safe manner as to meet state OSHA requirements. Work closely with the faculty and full-time laboratory manager to identify and mitigate laboratory safety hazards. Excellent communication and organization skills are a must.&nbsp; Essential Duties and Responsibilities include the following. Additional related duties may be assigned.<ul><li>Prepare materials and anticipate prompt setup and take down of those items and resources needed for the chemistry labs to operate appropriately, including experiments and lab practicals.</li><li>Prepare stock solutions and unknowns using analytical equipment (including but not limited to burette hand titration and serial dilution). Familiarity with IR and GC operations preferred.</li><li>Provide laboratory solutions and chemicals in appropriately labeled containers and in amounts suitable for student use and to reduce waste and contamination.</li><li>Maintain and restock general laboratory utility equipment as necessary for student use.</li><li>Maintain and restock scientific and analytical instrumentation support materials and report low stock to full-time laboratory manager for re-ordering.</li><li>Repair breakdowns of small equipment (drawer locks), and facilitate glass waste removal.</li><li>Perform daily maintenance and rudimentary cleaning of equipment and countertops in student laboratories and storage rooms to ensure a safe and clean work environment.</li><li>Maintain a safe and logically ordered laboratory storage room.</li><li>Store chemicals in recommended cabinets or shelving by groups of compatibility.</li><li>Clean and wash laboratory equipment and glassware which has been cleaned improperly by the students after their use.</li><li>Assist the full-time Laboratory Manager in ordering chemical supplies using Colleague and assorted vendors as needed.</li><li>Assist in maintaining the chemical inventory database of all chemicals in stock. This must be updated at a minimum of annually.</li><li>Assist in updating the computer database of experiment setup sheets. This must be updated at the close of each semester to keep abreast of all changes.</li><li>Assist in coordinating laboratory check-in and check-out procedures.</li><li>Request maintenance service for needed items through email to the Dean who will submit a ticket to Plant Operations and Maintenance or IT.</li><li>Conduct informational tours for prospective students as needed.</li><li>Assist in providing for the safe storage of in-house generated hazardous wastes. Maintain ongoing inventory lists as these wastes are generated.</li><li>Possess the ability to prioritize and organize work effectively, to work with minimal supervision, and to develop and maintain effective working relationships with faculty and the full-time lab manager.</li><li>Use tact and courtesy, and establish and maintain effective relationships with persons contacted in the course of work.</li><li>Regular attendance is expected and mandatory to employee success. This is a twelve-month position. Hours may change on a semester basis to accommodate scheduled labs.</li></ul>Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Bachelor’s degree in life science or physical science (preferred) or Bachelor’s degree in Education or related field with a major in Chemistry; must have minimum 20 hours total, including both chemistry and physics.&nbsp;Other qualifications include working knowledge of: adherence to proper laboratory safety practices and procedures, computers and software, analytical instrumentation operation and maintenance, spreadsheets and databases. The successful candidate must have the desire and ability to interact positively with all Physical Science faculty (Chemistry, Physics, Geology, and Physical Geography). &nbsp; Work Environment While performing the duties of this job, the employee works indoors. &nbsp; Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Application Process Applicants are encouraged to submit their materials electronically at <a href="http://www.rockvalleycollege.edu/employment" target="_blank">http://www.rockvalleycollege.edu/employment</a>. Application review will begin July 6, 2025.&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;

Rock Valley College

Laboratory Technician (Physical Science)

<h4>Description</h4>6+ Month Contract Investment Support Analyst – High Touch Services The Investment Support Analyst will provide dedicated technology, productivity and collaboration support services to Fidelity’s Investment Management and trading professionals. The Senior Support Technician must be customer obsessed, adaptive to change and thrive in a rapidly evolving Agile organization. The role will provide productivity, innovation and preventative technology support and services for Fidelity’s associate IT computing product offerings. If you have the experience and expertise with a passion for End User Computing, a career in High Touch Services at Fidelity may be right for you! The Expertise you Have <ul><li>4+ years working in an enterprise environment, troubleshooting Windows 10, MacOS and iOS, virtual and cloud solutions </li><li>Strong customer service, oral and written communication skills </li><li>Experience working in an enterprise AD environment </li><li>Experience installing software, security patches, SW updates on desktops, virtual devices, laptops, etc. </li><li>Experience supporting a Citrix environment preferred </li><li>Experience supporting multi-media and video conferencing hardware and software </li><li>Strong working knowledge of Office 365 and Office for Mac </li><li>Ability to work easily as a member of a team or independently; prioritize workflow based on urgency and customer requirements </li><li>Ability to be able to work comfortably with members of the firm of all skill and seniority levels </li><li>Associates degree in Computer Science, Information Technology or equivalent work experience preferred </li><li>Microsoft Window10 certification, Apple certification preferred </li></ul> The Purpose of Your Role In this role, the Technician works in collaboration with other members of the Fidelity business and End User Computing community to: <ul><li>Provide technology support for onsite and remote associates by resolving moderately complex to highly complex technical issues and problems. </li><li>Demonstrate an expert ability to manage the needs of multiple requests to create an effective schedule and successfully adapt to changing that schedule on short notice as situations change. </li><li>Collaborates with helpdesks and 3rd level support teams and across the organization to troubleshoot highly complex issues and identify technology solutions. </li><li>Support IT projects, including but not limited to: office moves, data recovery, hardware and software testing, product migrations, platform migrations, software delivery, event support, home office support, etc. </li><li>Provide desk side support by identifying, tracking, troubleshooting and resolving requests\incidents. </li><li>Serves as subject matter expert in all service areas including Windows 10, hardware platforms, mobile devices, phone systems, printers, application deployments and other technologies. </li><li>Provides support to a myriad of corporate and BYOD mobile devices using both android and iOS. </li><li>Addresses customer expectations and meets customer requests for multiple service offerings </li><li>Proactively identifies trends in the environment and potential areas that may cause future problems, escalates and communicates diagnostics appropriately </li><li>Provide issue resolution of reported systems and application issues while keeping the end user community regularly informed of your progress </li><li>Eliminates common problems before escalating issues to the next level then break complex issues into appropriate parts in order to understand the issues at hand as well as the needs of the customer </li><li>Maintains hardware inventories and provides procurement services for end user community </li><li>Coordinates new user access and systems setup with various support groups </li></ul> The Skills You Bring Skills and Knowledge<ul><li>Experience demonstrating proficiency installing, troubleshooting and supporting laptops, MacBook’s, PCs, virtual machines, iPads and business critical applications via 1:1 desk side visits, phone, chat and remote. </li><li>Experience demonstrating proficiency supporting Windows 10, MacOS, Office365 and productivity tools </li><li>Experience supporting investment applications such as Bloomberg, Factset, Morningstar, Etc… </li><li>Experience demonstrating proficiency providing in person multi-site video conferencing meeting support. </li><li>Experience demonstrating proficiency supporting end user collaboration tools, such as Microsoft SharePoint, Teams, and video conferencing technologies </li><li>Experience demonstrating expert level customer services skills, communication written and verbal </li><li>Experience demonstrating proficiency supporting mobile devices utilizing iOS and Android operating systems. </li><li>Experience demonstrating proficiency working independently, with minimal guidance. Ability to identify and resolve key issues using partial or conflicting data and pattern recognition. Ability to take a broad perspective to problems to identify and document new, less obvious solutions. </li><li>Mobile Platforms : Intune, Symantec VIP </li></ul> The Value You Deliver The End User Support Technician plays a key role in ensuring investment professionals succeed in navigating business challenges by understanding their technology needs, delivering productivity tools, collaboration services and technology support. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com

Fidelity TalentSource

End User Technician

<h4>Description</h4> Fidelity TalentSource is your destination for discovering your next contract role at Fidelity Investments. We are currently sourcing for an Operations Technician to work with our Data Center Operations team in Morrisville, NC! The Role As a key member of Fidelity’s Data Center Operations team, you will coordinate, lead, and finish critical maintenance activities and be directly responsible for the Uptime of the facility or campus! Working with the Engineering Manager, you’ll be self-performing or coordinating vendor-performed maintenance on critical equipment serving data centers and offices. You’ll also coordinate or perform reactive maintenance, solving issues, repairs in response to work orders.. The Expertise and Skills You Bring<ul><li>High School diploma, GED, trade school or equivalent required </li><li>0 to 3+ years of related facilities experience </li><li>0 to 2+ years of experience in a mission critical environment a plus </li><li>Experience with Building Mechanical, Electrical, Plumbing or Controls systems. </li><li>Licensed HVAC, pipefitter, plumbing credentials, or EPA certification. </li><li>Ability to read and interpret engineering drawings, construction documents and O&amp;M manuals. </li><li>Proven ability to install, repair and maintain electrical circuits and related loads in compliance with the National Electrical Code and generally accepted industry practices. </li><li>Ability to develop and maintain procedures such as SOP, MOP etc. </li><li>The ability to work shifts including weekends and holidays. </li><li>Motivated by knowing the work you have done is critical for various components that have tremendous business impact for Fidelity. </li><li>Hard-working team member on a team of 8 to 12 engineers. </li><li>Continuously set the standard in terms of engineering excellence, while facilitating outstanding performance, workplace maintenance excellence and team coherence. </li><li>Proficient in PC applications specifically, Excel, Word, Power Point, Outlook, CMMS and facility BMS systems. </li><li>Highly organized and diligent in balancing maintenance priorities and procedures. </li><li>Strong contributor with a collaborative work style. </li></ul>The Value You Deliver<ul><li>Comprehensive understanding of HVAC and Mechanical industry standards, protocols, installations, and best trade practices, along with heating and cooling, server, database, and network infrastructure knowledge, in large-scale, enterprise Data Center facility. </li><li>Performs all preventive and remedial maintenance work on building Mechanical systems to assure critical cooling, heating, and humidification requirements are met with minimal adverse business impact. </li><li>Demonstrates the ability to monitor multiple building systems, correcting deficient performance through BAS adjustments, on-site remedial maintenance and effective emergency response actions when required. </li><li>Advise and assist as necessary, vendors/contractors performing remedial repair activities. </li><li>Demonstrates the ability to work with and provide assistance to the engineering staff. </li><li>Applies tools, processes, procedures, and notifies superiors as appropriate to ensure the consistent flow of information and activities. </li><li>Complete daily log entries / update engineering staff via email. </li><li>Assist with all department projects, plans and improvements. </li><li>Support Fidelity’s ISO-14001 Environmental Management System, ISO-27001 Information Security Management and SSAE-16/18 regulatory reporting requirements </li><li>Demonstrates ability to switch to standby generators and bypass UPS systems when an electrical alarm or failure occurs, consistent with procedures, communicating all actions via proper communication channels </li><li>Finishing the critical maintenance on time and with attention to detail. </li></ul>

Data Center Technician

<h4>Description</h4> Part Time 20 Hours Per Week Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity’s Enterprise Infrastructure Group! The Service Desk Specialist role is to ensure hardware and software functionality for internal end users. As a Service Desk Specialist, you will provide hardware and software support for 60K+ users on a wide variety of technology platforms and applications. Because this is an internal Service Desk, we place a high value on serving our customer facing associates and those who are in direct support of carrying out our business objectives. In addition to one’s technical acumen, we expect a high attention to detail, outstanding customer service, and one’s ability to build a rapport to optimally elicit essential details from the user. <h4>Responsibilities:</h4><ul><li>Record, track, and detail all interactions in the appropriate ticketing tool, as well as identify and raise critical incidents to the next level if needed.</li><li>Diagnose and solve hardware and software issues</li><li>Research issues using available internally available resources</li><li>Approach each interaction with a “Customer Obsessed” mentality</li><li>Evaluate documented resolutions and analyze trends</li><li>Support various types of end users, from software engineers and financial associates, to top executives</li></ul><h4>Qualifications:</h4> (Required) <ul><li>High-level customer service and interpersonal skills</li><li>Strong written and verbal communication skills</li><li>Ability to quickly absorb and retain information</li><li>Strong documentation and organizational skills</li><li>Ability to work well on a team in a fast-paced environment</li><li>Ability to type a minimum of 40 wpm</li><li>Working knowledge of computers and networks</li><li>Excellent troubleshooting skills</li></ul> (Preferred) <ul><li>Associate degree, technical certification, or equivalent work experience is preferred</li><li>Previous experience in a Help Desk Support role is a plus</li><li>Experience supporting Microsoft Windows 7 &amp; 10</li><li>Experience supporting Microsoft Office 2010 &amp; O365</li><li>Experience supporting Apple MacOS and Apple mobile products</li><li>Experience with ServiceNow, or other ticketing systems is a plus</li><li>Knowledge of ACD telephony systems</li><li>Experience supporting remote workers in a corporate environment</li></ul><h4>Additional Considerations</h4><ul><li>The initial paid training will be conducted Monday – Friday. The start times of training will vary depending on the candidate’s location. Once training is complete, your shift be adjusted to align with the business need.</li><li>Equipment will be provided</li><li>We primarily operate during market hours, but evening, weekend, and overnight shifts may also be available</li></ul><h4>Company Overview</h4> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry! We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. <h4>Information about Fidelity Investments</h4> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

<h4>Description</h4> Job Description This Lead End User Support Specialist position provides end-user technology support for the Fidelity Investments (City, State) location. Fidelity has over 70,000 associates across multiple US locations. This job role is 100% onsite and the support ratio is 1000 associates to 1 Lead End User Support Specialist role. This role requires strong leadership skills, technical expertise, and supervision of the IT team. Leading medium to large local and cross regional IT projects. Troubleshooting includes Microsoft Operating Systems, MS Office applications, MAC IOS support, and many other external and internally built applications. Responsibilities: <ul><li>Supervise the IT team, including managing daily workload and lead projects including build out of new facilities, new technology rollouts, infrastructure upgrades and ensure they are completed efficiently and communicate updates </li><li>Active management of local ticket volumes, evaluate workloads and work with manager to prioritize resource allocation within the region to cover volumes and insure timely and accurate execution of service requests and incident meeting Service Level Targets. </li><li>Participate in hiring interview process, provide training and feedback to all techs on team in collaboration with the manager </li><li>Provide coverage in the absence of Team Leader </li><li>Mentor junior-level technician by providing guidance and support, as well as empowering them to develop their skills and foster a culture of continuous learning </li><li>Develop, maintain, and enhance Excel and Power BI reports and dashboards for various support activities Provide Cross Regional leadership for national initiatives. </li><li>Strong analytic skills, with a proven track record of delivering complex technology projects </li><li>Mandatory leadership or co-leadership as a subject matter expert – Accountable for product updates, timely information sharing, working with problem management to provide data aggregation for root cause analysis. </li></ul><li>Contribution to Lead Tech forums and distribution of site appropriate material. </li><li>Build internal relationships and collaborate closely with Problem Management and Engineering teams to triage potential bugs, build test cases, identify workarounds and keep stakeholders updated </li><li>Proven knowledge of Data and Voice Network Infrastructure environment, change management and upgrades. </li><li>Instrumental to process improvement and knowledge sharing through our Knowledge Management - creation/review/update. Create innovative resources to equip and educate customers and peers (documentation, training, processes, tools). </li><li>Consistent, clear, and proactive communication with local management and team. (excellent written or verbal) </li><li>Provide Vendor Management, including onboarding, management and arranging escorts when needed </li><li>Work closely with all levels of IT and other business partners to quickly resolve issues and provide solutions </li><li> Establish and maintain relationships with multiple lines of businesses </li><li>Participate in a scheduled OnCall rotation. OnCall support is provided 365 days a year. The required response time to call out is 30 minutes. Arrival onsite within a 3-hour window </li><li>Support work outside of regular hours in order to accommodate business needs </li><li>Provide coverage as needed for complex issues in a 1:1 walk up, scheduled visit or via a deskside visit while providing positive customer experience Skills and knowledge:<ul><li>Network Infrastrutuce background </li><li>Ability to analyze and resolve complex problems </li><li>Encompass a deep understanding of networks, systems, and application support </li><li>Ability to act as a liaison with department team leaders to effectively communicate and translate complex technical concepts </li><li>Strive to develop new solutions to optimize workflows and streamline processes </li><li>Ability to build strategies that align IT initiatives with business objectives </li><li>Collaborate with key stakeholders and the ability to adopt emerging technologies to attain a competitive edge </li><li>Excellent written and verbal communication skills with business and technical team members </li><li>Expert knowledge in the use of device building/service tools– Microsoft Autopilot, Active Directory, Intune, VSphere </li><li>Expert knowledge of campus infrastructure, networks topology, TCP/IP, VLANs, and LAN/WLAN interfaces </li><li>Expert knowledge supporting hardware and software on Windows OS &amp; MAC IOS devices </li><li>Enhanced self-autonomy to work independently to organize, prioritize, multitask and execute on assigned tasks </li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude, and influences other team members </li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude </li><li>Ability to coordinate with outside vendors</li></ul> Education and Experience:<ul><li>Associate degree or equivalent knowledge and 10+ years' experience of computer hardware and operating systems </li><li>Industry acknowledged certificates such as CompTIA A+ , Network +, Google IT Support, or Cisco CCNA is a plus </li><li>PMP certification or equivalent experience </li></ul></li>

13 Technician Jobs in United States