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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?The Information Security Manager position resides in IT Asset Management and will manage the software strategy for Technology Risk and Information Security. The successful candidate is expected to drive the assessment and optimization of software, reducing single point solutions and leveraging multi-capable platforms.&nbsp; The manager will accomplish this effort by conducting analysis and collaborating with business partners, leadership and architecture to identify and drive strategic opportunities for software capabilities and improving alignment and visibility to software contract renewals and plans.Responsibilities may include, but are not limited to, the following: <ul><li>Identifying and gaining an understanding of software products, contracts and associated key partners.</li><li>Facilitating a Software Optimization Review Board consisting of leadership across the organization.</li><li>Analyzing software product renewals and costs for timing of Software Optimization Review Board discussions and decisions.</li><li>Aligning plans and agendas to strategic and tactical priorities. </li><li>Designing a portal and reporting capability to provide visibility into the organization's software purchases and contracts.&nbsp;</li><li>Facilitating resolution of actions, risks, issues and changes related to the program.</li><li>Communicating and collaborating to build consensus across stakeholders.</li></ul>Minimum QualificationsThe successful candidate for this position must be a proven initiative-taker with the ability to manage multiple priorities for various stakeholders. In addition, the candidate must possess the following qualifications:<ul><li>5+ years of experience in program, project management or strategic data analysis with proven track-record in defining process constructs and winning outcomes.</li><li>Proven ability to synergize large amounts of data and information to identify required actions and decisions. </li><li>Embraces an outcome-focused mindset.</li><li>Experience performing technical data analysis using input from multiple data sources.</li><li>Proven ability to collaborate and influence others without direct authority and with a focus on creating buy-in.</li><li>Experience with rapid and iterative software development methodologies.</li><li>Proven track-record managing large, complex projects with multiple partners.</li><li>Able to challenge the status quo and drive creative ideas and solutions.</li><li>Recognizes the importance of teamwork to achieve objectives.</li><li>Adapts to change quickly and easily.</li><li>Knows when to escalate decisions and when to make on the spot decisions.</li></ul>Preferred Qualifications<ul><li>Experience with Software Asset Management or software procurement and contracts.</li><li>Experience developing reports utilizing Power BI.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Information Security Manager - IT Asset Management

American Express Travel Related Services Company, Inc. seeks Managers, Digital Product Management to gather business requirements and data, and design and develop products consistent with specifications. Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap. Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs. Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers. Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, and 2 years of experience with requirements analysis, and product design and development. Experience must include 1 year of experience with each of the following: technical solution analysis, design, and execution; delivering industry leading solutions to market; implementation and execution of Scrum and Agile practices to deliver technology solutions; software design, development, testing, and implementation; resolving issues identified using testing in order to inform implementation; and AWS, Collibra, Hive, HBASE, Jira, KAFKA, Microservices, Microsoft Visio, MS SQL Server, Rally Software Management Tool, SQL, and Web Services. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ Salary Range: $123,718.00 - $165,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises.&nbsp;The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the GCS Control Management Operational Risk (OR) Privacy team is to provide specialized and strategic privacy risk advisory specific to product and service areas.GCS Control Management is looking for a Sr. Analyst OR Advisory, Privacy focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Analyst, GCS Control Management OR Advisory will:<ul><li>Assist in providing strategic risk advisory support for specific product / service areas</li><li>&nbsp;Assist in day-to-day activities to assess the needs of BU and functional leaders to ensure sufficient understanding of Operational Risk Management (ORM) and controls (e.g., annual knowledge assessments and refresher trainings)</li><li>&nbsp;Support day-to-day activities required to coordinate with product development and service delivery teams to embed operational risk management considerations into the product lifecycle and service operations ongoing</li></ul>Required Qualifications:<ul><li>&nbsp;2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>&nbsp;Project management, communication, and interpersonal skills</li><li>&nbsp;Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>&nbsp;Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>&nbsp;Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>&nbsp;Privacy risk experience or background, specifically around records management, TCPA, CAN-SPAM, or other risk areas</li><li>Experience in at least one of the following:</li><li><ul><li>Assisting in day-to-day activities to assess the needs of business unit leaders to ensure sufficient understanding of Operational Risk Management and controls</li><li>Assisting compiling and sharing best practices and learnings from historical product launches and change management initiatives</li><li>Supporting day-to-day activities for coordination with product development and service delivery teams to embed operational risk considerations into the product lifecycle and service operations</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst - Privacy, Control Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express’ Global Risk and Compliance Technology (GRCT) organization provides engineering solutions that support acceleration of the strategies of the company's Privacy, Audit, Risk and Compliance lines of business. Our platforms and products aim to enhance the efficiency &amp; effectiveness of control &amp; compliance at American Express. We play a critical role in protecting the company by offering solutions to effectively predict/ identify, measure, monitor and report on risk management within a broad set of global regulations and company policies.We use various technologies and data from across American Express to solve problems like: <ul><li>Probability that a new account is being opened for money laundering</li><li>If an individual or corporate account is sanctioned and should not be allowed to open an account</li><li>How a customer wants their data to be used – Data Privacy</li><li>Is the person conducting certain transactions a government official with the potential to be bribed?</li></ul>The Vice President of Financial Crimes Risk Management Tech requires a results-oriented Technology Leader to transform operations for multiple portfolios. This person should have a strong background in modern application development, and technology operations for platforms with diverse tech stacks. The successful candidate will lead a team of Engineering Directors to apply a software engineering mentality and continuous improvement practices to provide full stack operations support for automation and modernization journey.This leader will lead development and delivery of exciting and new platforms in the Financial Crimes Risk Management (FCRM) space, prioritize the reuse of Enterprise frameworks in new and unique ways. American Express is known for customer service; the goal of the new platforms is to provide the same world-class user experience for our internal colleague customers that we provide to our external customers every day!Key Responsibilities:<ul><li>Technology Leadership: Lead a team of dedicated engineers to design, develop, and maintain FCRM platforms. Provide guidance, mentorship, and strategic direction to ensure delivery of scalable, reliable, and performant solutions.</li><li>Platform Development and Optimization: Drive the optimization of FCRM platforms within established budgets for application delivery and platform health. Implement standard processes for performance, security, and scalability in compliance with industry regulations and frameworks. Identify areas for improvement and drive continuous enhancement of system performance.</li><li>Collaboration and Integration: Work closely across teams, including product management to integrate FCRM platforms with Enterprise systems, APIs, and data sources, handle shifting priorities and act as key contact for issue resolution.</li><li>Team Development and Management: Cultivate an innovative team spirit, excellence, and continuous learning within the engineering team. Provide leadership in talent acquisition, skill development, and performance management to build a successful engineering organization.</li></ul>Qualifications:<ul><li>Advanced degree in Computer Science/Engineering and 12+ years of experience in related fields</li><li>Shown expertise in building and optimizing large-scale, data-intensive platforms and orchestrating migrations from legacy platforms</li><li>Experience delivering large scale multiyear technology transformations</li><li>People leadership experience. An ability to evaluate team structures and optimize them against delivery goals and objectives</li></ul>Preferred Skills:<ul><li>Familiarity with FCRM tools and platforms, such as risk rating, sanctions screening, fraud and anti-corruption systems, and experience in their integration with custom engineering solutions</li><li>Experience in driving engineering excellence in the areas of coding standards, code reviews, testing practices, CI/CD pipelines and adoption of DevOps standard processes</li><li>Understanding of regulatory challenges related to FCRM and their impact on technology platforms</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, Financial Crimes Risk Management, GRC Tech

American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to gather business requirements and data, and design and develop products consistent with specifications. Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap. Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs. Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers. Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, followed by 5 years of progressively responsible experience with leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include 2 years of experience with each of the following: data engineering, application development and maintenance; product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; Agile rapid application development; data analysis using SQL monitoring and improving finance data management systems; technologies, including DB2, Greenplum, Oracle, and SQL server; and with Ab-initio, Business Intelligence, DataStage, GIT, Informatica Power Exchange, Jenkins, Linux, MicroStrategy, MS Visio, ServiceNow, SSIS, Talend, Windows, Scrum methodologies, SSRS, User Acceptance Testing (UAT), and Z/OS. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ Salary Range: $123,718.00 to $170,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Managers, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Bank Money Movement Risk team within CFR is responsible for developing and managing Credit &amp; Fraud Risk Strategies for our Deposit Products at American Express. This team owns and develops strategies for controlling the risk of ACH, wire, check, Zelle P2P, and Bill Pay transactions. We are seeking a Director of Money Movement Transaction Servicing to lead a group of risk management professionals. The incumbent will be responsible for partnering with our Enterprise Banking Services colleagues to identify opportunities to apply new and innovative ways to our transaction review process. Additionally, they will lead the Fraud Ring response for Bank Deposit products. To deliver these outcomes, this colleague will partner closely with Product, Compliance, Operational Excellence, Enterprise Banking Services, and other stakeholder teams. This is a new role at American Express and will require setting up a new team and developing its operating model.Key Responsibilities:<ul><li>Apply innovative concepts to measure and manage risk consistent with regulatory and governance requirements. Including, but not limited to, Daily / Weekly / Monthly KPI reporting &amp; monitoring. </li><li>Review/Establish service level agreements with Operational teams that support CFR Bank Risk.</li><li>Lead change in Operating Procedures utilized by our back-office colleagues for case reviews to improve outcomes (financial, compliance, UX)</li><li>Lead change in Operating Procedures utilized by our Risk Strategy teams to improve outcomes (financial, compliance, UX)</li><li>Lead, engage, and inspire a team of high performing risk management and data science professionals to leverage advanced analytics to drive strategy change.</li><li>Partner closely with platform and capabilities teams to make enhancements to our technology platforms to improve outcomes</li><li>Accountable for governance of transaction risk servicing strategies including: conducting a Risk Assessment of the existing process and identify gaps in the existing control environment, followed by gap closure. </li><li>Be a trusted advisor for key business stakeholders for matters related to Fraud Servicing Strategy</li><li>Identify and escalate to senior leadership observations, high residual-risk areas and emerging risk themes.</li><li>Partner with Technology, Risk, Product Management, Compliance and other key Subject Matter Experts on initiatives to ensure standards/deliverables are achieved.</li><li>Exemplify strength in the American Express Leadership Model: set the agenda, bring others with you and do it the right way, and put enterprise thinking first.</li></ul>Minimum Qualifications<ul><li>8+ years of experience working in risk and control environment / risk management</li><li>6+ years of experience working with data and leading analytical projects. Exceptional analytical skills. &nbsp;</li><li>Bachelors or Masters degree in Business, Statistics, Mathematics, Computer Science, or equivalent disciplines.</li><li>Qualitative/quantitative solutioning/problem solving in complex and unstructured environment.</li><li>Highly detail oriented.</li><li>Should have a strong technical acumen. Experience in technical skills such as Big Data, SQL, Hive, Python and automation is a plus.</li><li>Expert project management skills with proven record of successfully leading and implementing complex, large-scale and cross-functional initiatives. Demonstrated ability to successfully manage multiple priorities</li><li>Demonstrated success in building strong partnerships through collaboration and leading large initiatives in a matrix environment</li><li>Excellent problem solving and organizational skills</li><li>Strong people leader and team player with a demonstrated ability to manage a high performing team and create a highly effective and results-driven culture</li><li>Strong written and verbal communication skills; ability to interact with all levels of management</li><li>Ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast paced environment.</li><li>Hybrid employee. </li></ul>Preferred Qualifications&nbsp;<ul><li>Direct experience interacting with Fraud Risk operations teams and developing new processes</li><li>People management experience with direct accountability for high-stakes outcomes</li><li>Strong understanding of AXPs risk environment (pillars, committees etc.) &nbsp;and programs (PRSA, NPA, OREs etc.), products and services</li><li>Six sigma training or equivalent training on process design/quality assurance </li><li>Experience at a GSIB with direct review/oversight of Fraud Operations processes. </li><li>Work hours of 7:00AM PHX to 4:00PM PHX / 9:00AM ET-6:00PM ET.&nbsp;</li><li>Co-location with Fraud Operations colleagues </li><li>Willingness and ability to successfully complete a case study as part of the interview process where you will propose a solution to a business problem</li><li>Willingness and ability to complete a technical skills/knowledge assessment</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management

American Express Company seeks Manager, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Within product development, create features, user stories, and acceptance criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined product capabilities and rapidly iterate new solutions. Position requires a Master's degree in Computer Science, Engineering, Information Systems, Business Administration, Business Analytics, or a related field, and 2 years of experience with requirements analysis, and product design and development. Experience must include 2 years of experience with each of the following: technical solution analysis, design, and execution; delivering industry-leading solutions to market; implementation and execution of Scrum and Agile practices to deliver technology solutions; software design, development, testing, and implementation; resolving issues identified using testing in order to inform technical implementation; and HBASE, Hive, Java, Jira, MapReduce, Microsoft Visio, MS SQL Server, Rally software management tool, Shell Scripting, SQL, and Web Services. Telecommuting is available up to 2 days per week. Job Location: Phoenix, AZ Salary Range: $124,800.00 - $165,000.00&nbsp;annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Manager, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.Enterprise Data Risk Management, within GRC, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Manager&nbsp;who will play a pivotal role&nbsp;the development of the comprehensive data risk management strategy to safeguard our organization's data assets and ensure compliance with relevant regulations.&nbsp;Responsibilities:<ul><li>Support the implementation of the strategic vision of Data Risk Management, aligning with the company's overall data risk management practices on data usability, data protection, data compliance, and third-party data.</li><li>Support the enterprise data risk initiatives and processes in alignment with industry regulations and global standards.&nbsp;</li><li>Participate in identifying, evaluating, and prioritizing data risks,&nbsp;as well as overseeing mitigation strategies</li><li>Support the preparation and presentation of reports and updates on Data Risk to senior management</li><li>Partner with teams across Legal, Compliance, Privacy, Information Technology, Information Security, Enterprise Data Governance, and business units to implement effective data risk mitigation strategies.&nbsp;&nbsp;</li><li>Stay updated on data related regulations, industry standards, emerging trends, and other best practice guidance related to Data Risk Management</li></ul>Minimum QualificationsExperience/Skills:<ul><li>Minimum of 5 years of experience in any of the following: data governance, risk management, 3rd party risk management, Data Privacy, or a related field within the financial services industry</li><li>Foundational knowledge of data governance, data compliance, and data-related issue management in large financial services firms</li><li>Strong proficiency with project management methodology and the project management lifecycle</li><li>Experience in supporting Risk Management programs</li><li>Familiarity with Risk Management practices and applicable regulatory requirements</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management</li><li>Able to effectively manage multiple, and often conflicting priorities, under tight timeframes and adapt to frequent change</li><li>Ability to achieve operational objectives by contributing information and recommendations to strategic plans and reviews.</li><li>Ability to work independently and across a matrix organization, excellent relationship building skills and ability to influence partners.&nbsp;</li><li>Highly organized with attention to detail and ability to manage multiple priorities simultaneously</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making &nbsp;</li><li>Bachelor’s degree required</li></ul>Preferred Qualifications<ul><li>An advanced degree is a plus</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Risk Management; Data Risk

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Process Risk Reduction Team drives the continuous improvement of Technology processes through targeted efforts to reduce operational risk and steps in when noteworthy issues or events occur. Risk reduction efforts can be identified through proactive monitoring for areas of opportunity, self-identified events, or remediation of gaps identified by internal and external reviewers. Such efforts are spearheaded by the Process Risk Reduction Team and are executed in partnership with other Technology teams that own the frameworks and processes under reviewAdditionally, the team services as an operational risk subject matter expert for the Technology organization.Risk Reduction Managers know operational risk is a top priority for our business. You don’t just see the problem—you’lldrive the solution. You will be asked to:Enhance Risk Mitigation Practices<ul><li>Enhance the control environment at American Express through close partnership with other Technology teams.&nbsp;</li><li>Identify and proactively flag areas of high risk for intervention (e.g.process evaluation, automated alerts for near-threshold breaches, etc.)</li><li>Develop and recommend risk mitigation strategies to address identified risks</li><li>Develop, implement, and document adequate process controls</li><li>Performon-going tracking, monitoring of progress, escalation, and governance of identified issues on a periodic basis</li><li>Influence partners to achieve targeted levels of project oversight, controls, and compliance</li></ul>Provide Internal Consulting Services<ul><li>Provide guidance on controls and compliance, to key stakeholders</li><li>Partner with the Tech Risk &amp; Info Security Business Leadership Team to develop, implement, monitor, and report on appropriate control ratings and compliance ratings&nbsp;</li></ul>Evolve with Process Risk Reduction Team<ul><li>Document learnings from improving controls</li><li>Adapt to change as the Process Risk Reduction team continues to evolve</li></ul>Requirements<ul><li>5+years of experience in Risk Management or Audit; specialty in Information Technology or Information Security risk preferred.</li><li>Bachelor’s or an equivalent degree in a related field is beneficial</li><li>Relevant certification(s) such as CISA, CISM, or CRISC is highly desired </li><li>Deep knowledge of process excellence, risk/controlassessment data analysis, compliance, and internal IT control frameworks</li><li>Strong problem solver with the ability to use analytical methods to affect change</li><li>Strong project management skills to drive high quality, timely deliverables across a matrix environment and ability to influence without direct authority</li><li>Ability to conceptualize complex control relationships and develop rigor in control development, design and testing practices.</li><li>Excellent written and verbal communication skills to deliver quality, actionable feedback on potential control issues</li><li>Excellent written and visualization skills to develop and maintainrelevant policies, procedures, and other guidance</li><li>Ability to translate technical concepts to non-technical business leaders </li><li>Broad understanding of information security and information technology disciplines and experience with technology control testing including interface inputs, reports, application security, business continuity, third parties, etc.&nbsp;</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards is a plus</li><li>Understanding of regulatory landscape while able to link threats to risk tolerance and control efficiency measures</li><li>Proven ability in extending and maintaining strong relationships in a complex multi-national corporation</li><li>Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done</li><li>Knowledge/experience with GRC tools (preferably Archer) inclusive of reporting is beneficial.</li></ul>At the core of Risk ReductionEvery member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:<ul><li>Agile best practices (understanding the framework and how to apply new controls within such a framework)</li><li>Emerging technologies (cloud, blockchain, GenAI, etc.)</li><li>Analytical thinking (analyzing complex information and/or requests, and identifying the most relevant details)</li><li>Process improvement</li><li>Information &amp; Operational risk management</li><li>Collaboration</li><li>Industry and company knowledge</li><li>RSA Archer tool competencies</li><li>Risk Assessments</li><li>Stakeholder outreach, engagement, and partnership</li></ul>ORMCMSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Tech Control Management Process Risk Reduction  Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.&nbsp;Here in Credit &amp; Fraud Risk, our role at American Express is to drive prudent business growth while living out the high standards of our service heritage. This means proactively increasing borrowing capacity where we can. It means integrating our technical systems, so we speak with one voice across interactions. It means providing expertise for new product launches. And when we give customers bad news, it means offering options and avenues of appeal, so we move beyond one episode to win their future business. Purposeful, ambitious, insatiable, analytical, collaborative and courageous are the hallmarks of our Credit and Fraud Risk colleagues.The objective of the Credit &amp; Fraud Risk Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.Credit &amp; Fraud Risk is looking for a Sr. Analyst of Issues, Events &amp; Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Sr. Analyst, Credit &amp; Fraud Risk Issues, Events &amp; Remediation will - <ul><li>Collaborate on investigation and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of certain issue/ORE type, urgency, severity/impact (e.g., impact analysis)</li><li>Support portions of the remediation process, these may include: <ul><li>Tracking progress&nbsp;</li><li>Validating resolution efficacy and&nbsp;</li><li>Communicating status updates to stakeholders&nbsp;</li></ul></li><li>Perform quality assurance on documentation and maintenance of records of specific issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Identify trends in issues and events to identify potential systemic risks or control weaknesses within BU processes</li><li>Support portions of the End-to-End (E2E) BU issue resolution process</li><li>Perform sample testing of specific issues to ensure resolution is complete and effective</li><li>Analyze data to assist in preparation of detailed reports on issue status, trends, and outcomes </li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: &nbsp;<ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous </li><li>Experience in at least one of the following:&nbsp; <ul><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Experience investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Facilitating quality assurance on documentation of operational risk issues and events</li><li>Recommendation of remediation process for operational risk issues and events</li><li>Performing Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting the BU E2E issue resolution process</li><li>ORMCM</li></ul></li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

10 Project Management / Professional Services Jobs in Arizona