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You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills. develop as a leader and grow your career.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of&nbsp;Our Team:&nbsp;Tech StrategyAre you passionate about creating the world’s best customer experience and winning in the digital economy? Do you want to accelerate our digital transformation by connecting the dots between business strategy, customer journeys, disruptive technologies, capabilities, and platforms?The Tech Strategy team is an internal consulting team within the Technology organization. We focus on three types of projects:1. Strategy/Management Consulting&nbsp;– Our team plays a critical role to provide strategic support for the CIO and Technology Leadership Team. As a team with a strong consulting mindset, leadership and executives call on us to help with a variety of special, high-visibility projects such as: developing mid to long term Technology Strategy for Amex, investment planning, creating the groundwork for Technology’s internal modernization efforts, Investor Day content and presentation etc.2. Platform Strategy&nbsp;– Partnering closely with Business, Product, Architecture, and Engineering teams across the enterprise, our team ensures Amex will meet our customer needs over the next 3-5 years in this continually evolving FinTech landscape by creating cohesive platform strategies and roadmaps. &nbsp;This includes forming recommendations to invest in strategic and emerging capabilities (including build vs. buy analysis), enhance / mature existing capabilities, and rationalize redundant capabilities across all platforms to drive business model evolution, growth, and innovation.3. Mergers &amp; Acquisition Advisory&nbsp;- Our team also works with the Amex Ventures, Corporate Development and Business Development teams to assess the capability landscape and maturity of potential acquisitions.&nbsp;The Role: Director, Technology StrategyAs a Director on the Tech Strategy team, you will:<ul><li>Form impactful and actionable strategic recommendations to drive our business model evolution, growth, and innovation through enterprise-wide capability investment, enhancement, and rationalization.</li><li>Understand how American Express’ enterprise strategy and future state business model is enabled through existing tech capabilities and emerging / disruptive technologies.</li><li>Prepare and lead executive presentations to highlight critical findings and recommendations.</li><li>Challenge the status quo and solve problems creatively using your toolbox of techniques such as Design Thinking, scenario modeling, use case development, journey mapping, business capability modeling, etc.</li><li>Influence others, often without direct authority, persuading with compelling data, facts, and conclusions.</li><li>Collaborate effectively and build key relationships with Business Strategy, Product, Customer Experience, Engineering and Architecture teams.</li><li>Help build an awesome culture through team building and colleague engagement activities.</li></ul>Qualifications<ul><li>10-15 years of professional experience, including prior management consulting experience delivering projects within one or more Technology strategic disciplines (i.e. CIO Advisory, Digital Transformation, Tech Value Creation, Innovative Business/Op Model, Emerging/Future Tech, Portfolio Rationalization, Capability Model/Blueprint, Tech M&amp;A, etc.)</li><li>Experience leading, developing, and mentoring high performing teams with ability to attract, recruit, train, and retain quality talent working in a technology/management consulting setting.</li><li>Skilled in data analysis, data driven decision making, relationship building, customer-centric design, customer journey mapping and external benchmarking.</li><li>Familiarity with one or more core Technology functions in a strategic capacity (i.e. Infrastructure and Cloud Strategy, Platform/ Product Strategy, Enterprise/Business Architecture, Resiliency/Cyber Security Strategy etc.) &nbsp;</li><li>Proficient in developing excellent quality presentations and deliverables for an executive audience.</li><li>Track record of influencing change within a matrixed organization (working across levels and job functions).</li><li>Knowledge of payments, commerce, FinTech innovation and disruptive technologies and trends</li><li>Solid business acumen and problem-solving ability with high capacity for strategic/end-to-end thinking</li><li>High intellectual curiosity, creativity, complex problem solving and strategic and innovative thought leadership.</li><li>Excellent facilitation and collaboration skills, with the ability to influence and gain alignment at all levels of an organization, including senior leadership.</li><li>Ability to operate in ambiguity, white space, and evolving priorities.</li><li>Loves working in an entrepreneurial culture that is lean, fast paced, and dynamic.</li></ul>Preferred Qualifications<ul><li>MBA or equivalent</li><li>Previous Big 4 management consulting experience</li><li>Familiarity with Agile Delivery/Methodologies and Lean Portfolio Management</li><li>Prior exposure to FinTech and emerging tech landscape in payment/banking industry</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director, Strategic Consulting (Tech Strategy and Business Development)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is a leading B2B solutions provider for businesses and corporations of all sizes. The Marketing Strategy &amp; Content team is responsible for producing and informing compelling, insight-driven marketing that cohesively showcases the holistic value of American Express to business customers. We do this by deepening B2B brand engagement, enabling exceptional marketing, and delivering breakthrough go-to-market strategies.&nbsp;How will you make an impact in this role?The Senior Manager, SEO Content Strategy and Production, is responsible for developing editorial content that captures SEO traffic to drives awareness of and engagement with American Express business products and services among prospects and customers. This content brings a valuable audience of prospects and customers to our ecosystem where we can connect them with relevant Amex B2B products &amp; services. They will be leading one Analyst.Key Responsibilities:<ul><li>Own and lead the development and execution of B2B editorial content to support =business marketing priorities</li><li>Project manage end-to-end content programs, including mining audience, keywords, and performance insights; developing a content strategy and creative approach,; navigating internal marketing review processes; working with the go-to-market team on deliverables;, and post-campaign reporting</li><li>Partner with go-to-market and measurement team to develop and execute owned and earned distribution strategy to support awareness and engagement goals for content and track performance</li><li>Collaborate with SEO Enterprise team to inform strategy and share updates that impact broader enterprise organic site goals</li><li>Collaborate with and manage external agency partners responsible for supporting strategy, content development, and measurement</li><li>Manage one direct report, who supports content development and execution, and lead their development</li></ul>Minimum Qualifications:<ul><li>5+ years of relevant experience in marketing and/or content development</li><li>Collaborative marketer with experience developing compelling content strategies and deliverables</li></ul>Preferred Qualifications:<ul><li>Strong background in SEO preferred, including experience collaborating with UX and product teams</li><li>Strong analytical skills to support reporting on content performance and distribution</li><li>Appetite for innovation and comfort in white space, capable distilling complex programs into clear, thorough, and impact-oriented content plans</li><li>Driven by tight timelines, with a proven track record of bringing multi-channel, multi-stakeholder programs to life </li><li>Ability to proactively identify and solve for compliance and production complexity</li><li>Excellent written and verbal communication skills, including presentations to leadership</li><li>Exceptional project management and critical thinking skills to flexibly manage creative plans to align with enterprise strategies, internal processes, and production realities</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager-SEO Content Strategy and Production

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The Consumer Banking Organization was created to meet ongoing American Express Members’ financial services needs beyond the card and build upon a broader Membership promise. The mission of the American Express Consumer Banking organization is to develop Everyday Banking Products that provide members unparalleled value, service and convenience.Sr. Analyst Consumer Savings Product ManagementThe Consumer Banking Organization’s mission is to become essential to Members lives by providing Everyday Banking products with unparalleled value, service, and convenience while also serving as a key source of funding for the Company.&nbsp;&nbsp;The Senior Analyst, Savings Product Management, will be an essential part of the team responsible for ongoing management and evolution of our Savings HYSA and CD product customer experience, with a particular focus on supporting strategies to drive both adoption (acquisition) and sustained engagement. This is a highly cross-functional role, and this person will play a key role by collaborating with a diverse set of partner teams to impact how we market to customers and what is displayed throughout the end-to-end customer journey. Key Responsibilities<ul><li>Partner cross-functionally to support the continued evolution of our customer acquisition and loyalty strategy, including development, management, and launch of key marketing campaigns, incentive offers, SEO strategy, and marketing capabilities</li><li>Manage product toolkit, as well as product Claims and FAQs </li><li>Maintain website content using OneCMS, the Enterprise content management system</li><li>Support product research agenda, including deriving insights from external environment and competitive set </li><li>Develop strong cross-functional relationships with key partners including Marketing, Product Development, Analytics, Legal, Risk &amp; Compliance, Finance and Technology </li><li>Oversee annual team budget, including ownership and maintenance of tracker document, monthly updates to leadership, and partnership with key collaborators to ensure timely processing of invoices </li></ul>Minimum Qualifications<ul><li>Resourceful, positive “roll-up your sleeves” attitude with analytical and creative problem-solving approach </li><li>Ability to project manage effectively in the face of ambiguity, multiple priorities, and a fast-paced environment </li><li>Solution-oriented, strategic thinker with attention to detail </li><li>Team player with strong interpersonal, leadership and influencing skills and the ability to work with partners across different functions and communicate with all levels of colleagues</li><li>Intellectual curiosity around Banking and Fintech space </li><li>2-3 years of professional experience </li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Sr. Analyst, Savings Product Management - GTM & Growth Strategy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The B2B Product Management team within Corporate Business Product Management (CBPM) in Global Commercial services manages and develops solutions and digital products for multiple growth segments of American Express. Specifically, we lead the B2B payment payments that drive over $40B in volume across multiple customer segments and markets.B2B Product Management is seeking a Director to drive product and platform enhancements on the B2B portfolio including Enterprise-level initiatives to lower cost of funds, adherence to evolving regulatory standards, and groundwork for new product launches. Included in this work is the need to understand our customer’s usage of our products intricately to define capabilities required in a future state model and partner with colleagues across American Express to ensure customer commitments and expectations are met through each initiative.Minimum Qualifications:<ul><li>Relevant experience in Product Management, Operations or B2B</li><li>Good knowledge of B2B payments and associated customer needs</li><li>Strong relationship management skills across a diverse network, including collaborating with and influencing partners both in-person and virtually</li><li>Experience and comfort in managing a large-scale migration of customers and working with internal and external parties to create structure and guidance throughout process</li><li>Intricate understanding of global B2B platforms with multiple instances</li><li>Strong relationship management skills across a diverse network, including collaborating with and influencing partners both in-person and virtually</li><li>Strong organizational skills with knowledge of operating mandates at large companies and ability to create and refine high-level customer needs prioritization</li><li>History of people leadership, leading teams directly,&nbsp;effectively managing, engaging and developing talent</li><li>Demonstrates a growth mindset that embraces change and is adaptable to a dynamic, fast-paced environment</li></ul>Preferred Qualification<ul><li>Ability to handle multiple large initiatives and unify them into a work plan.&nbsp;</li><li>Strong project management skills; ability to handle multiple requests and prioritize accordingly</li><li>Operational pragmatism and proven complex problem-solving skills&nbsp;</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-B2B Platform Operations and Change Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?American Express’ Global Commercial Services (GCS) business offers a wide range of card and payment programs, expense management tools, consulting services, business financing and&nbsp;cross-border payments solutions to small businesses, mid-sized companies and large corporations around the world.As our customers are changing the way they work and pay, we are evolving with them by developing flexible B2B payment constructs and automated payment solutions that seamlessly coordinate into customer ecosystems. The B2B Solutions team is focused on providing flexible and digital financing solutions, value propositions, and go to market plans that address all customer segments.&nbsp;This business has doubled in customers and volume over the last few years and requires focused attention on customer experience management and overall roadmap prioritization and planning.&nbsp;As such, the Director, B2B Product Strategy and Innovation, will shape the strategic vision for our next generation of B2B payment, partnering closely with teams across GCS and GMNS to deliver meaningful value to the Clients and suppliers across our B2B network. This role will lead a team of product managers to drive product strategy, competitive insights and impactful innovations.Responsibilities:<ul><li>Identify and explore B2B trends and technologies to uncover innovation opportunities for AXP</li><li>Develop and deploy test-and-learn strategies for AXP to evaluate potential innovations, including partnership strategies</li><li>Lead competitive analyses of the evolving B2B landscape and synthesize key insights to inform product line strategies and development priorities.</li><li>Democratize learnings to the broader B2B teams and stakeholders, including a colleague education and conference participation program</li><li>Create holistic B2B product positioning – including competitive, targeting, and messaging analyses</li><li>Work with Product and Marketing to ensure the value story messaging is consistent in materials across the product suite</li><li>Partner across internal teams to define the strategy and objectives for ‘horizontal’ capabilities that serve the broader B2B Solutions product line (e.g., new product constructs, payment capabilities, etc.)</li></ul>Minimum Qualifications<ul><li>Courageous thought leader with a track record of driving strategic roadmaps – from vision to detailed execution</li><li>Extensive experience in Commercial Payments.Experience with B2B payments is preferred</li><li>Comfortable with ambiguity and ability to translate unstructured information to a structured, actionable plan.</li><li>Sharp commercial acumen and established track record of designing pragmatic/customer-centric strategies</li><li>Prior experience in product management and/</li><li>Action-oriented, entrepreneurial spirit &amp; thrives in a fast-paced environment</li><li>Rigorous and data-centric leader – able to steer towards insight-based decision making</li><li>Exceptional written and verbal communication skills with familiarity presenting to executive audiences</li><li>Strong collaborator with the ability to navigate a complex stakeholder map and influence others</li><li>Track record of outstanding people leadership skills and developing high performing teams</li><li>Experience analyzing complex data and processes to find and drive innovative solutions</li></ul>Preferred Qualifications<ul><li>Experience partnering with sales/business development organization is preferred</li><li>MBA preferred</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director, B2B Product Strategy and Innovation

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.Enterprise Data Management &amp; Products (EDMP) mission is to deliver data products that power business growth and unlock value, while providing data management strategy and governance solutions for the Enterprise.Our goal is to drive growth, unlock value, boost efficiency, manage risks and develop talent.We prioritize enterprise growth across all business areas, creating engaging experiences and solutions that boost satisfaction and value.We streamline operations for reinvestment and scalability while managing risks to maintain trust and security.Primary Responsibilities:<ul><li>Lead the development and execution of American Express’s US Open Banking product and strategy, with a focus on scaling external facing Open Banking APIs with regulatory, partner and business priorities. </li><li>Own the product roadmap and feature backlog for US Open Banking APIs, ensuring prioritization aligns with customer value, partner needs, compliance obligations and enterprise objectives.</li><li>Manage and grow relationships with strategic third-party partners and aggregators, supporting onboarding, integration and go-to-market execution for data sharing use cases. </li><li>Serve as the product lead for all US Open Banking API related initiatives, driving clarity across cross-functional stakeholders, including product development, engineering, compliance, legal and operations.</li><li>Collaborate closely with Government Affairs and Compliance teams to ensure product delivery supports adherence to US data-sharing regulations and related industry standards. </li><li>Define, implement and support operational controls, metrics and governance practice to ensure resilient and secure API delivery and performance. </li><li>Monitor external trends, industry movements, and regulatory developments in the US Open Banking and Open Finance ecosystems to inform internal product and partner strategy.</li><li>Represent American Express in cross-industry working groups and forums to help shape the future of Open Banking standards and interoperability frameworks. </li></ul>Qualification Requirements:<ul><li>5+ years of experience in either API product management, Open Banking/Open Finance, or digital financial services, preferably within a highly regulated environment (e.g. banking, fintech or payments). </li><li>Strong product management skills and ability to identify commercial opportunities. </li><li>Ability to influence decisions and drive alignment across cross-functional teams.&nbsp;</li><li>Experience in executing industry-wide partnership strategies to build innovative customer experiences.</li><li>Strong negotiation skills and ability to independently drive complex negotiations to completion.</li><li>Strong verbal and written communication skills – including the ability to collaborate with different departments across product, engineering, legal internally and externally.</li><li>Ability to flourish and be proactive with minimal guidance.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Open Banking Product and Strategy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the ORM Governance team is to develop, oversee and strengthen the organization’s ORM framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.ORM Governance is looking for a Senior Manager who&nbsp;will help lead the development, enhancement, and implementation of technology, capabilities, and product strategies within the Global Risk and Compliance organization. This role focuses on driving operational risk transformation by aligning business needs with technological solutions, ensuring scalability, regulatory compliance, and innovation. The Director will collaborate closely with stakeholders across risk, compliance, and IT to deliver effective tools and systems that enhance the risk management framework.Key Responsibilities:<ul><li>Lead collaboration with business and technology teams to define detailed user stories, ensuring functional and non-functional requirements are well-documented</li><li>Oversee User Acceptance Testing (UAT) planning and execution, guiding teams in the development of test cases, coordinating with end-users, and validating that system enhancements meet business and regulatory requirements</li><li>Drive the design and definition of risk management solutions by advising on strategic architecture choices and aligning cross functional stakeholders</li><li>Lead the delivery of risk and compliance technology capabilities that strengthen the operational framework, with a focus on proactive risk identification, monitoring, reporting, and controls effectiveness</li><li>Shape and execute product strategies that advance operational risk system capabilities, ensuring alignment with broader risk transformation objectives</li><li>Coordinate and help prioritize a portfolio of technology initiatives that enhance risk data management, workflow automation, and regulatory compliance tools.</li><li>Support the integration of advanced technologies such as AI, machine learning, and data analytics within operational risk management processes.</li><li>Ensure risk and compliance technology solutions adhere to regulatory standards and adapt to evolving global requirements.</li><li>Support the integration of risk management systems across the organization, facilitating comprehensive risk reporting and insights for senior management.</li><li>Stay informed on industry trends, innovations, and best practices to contribute to continuous improvement in risk and compliance capabilities.</li></ul>Requirements:<ul><li>6+ years of experience in operational risk management, compliance, or risk technology, with a background in supporting capabilities and product strategy initiatives.</li><li>Prior experience in designing / architecting / implementing complex risk management solutions</li><li>Experience in Agile / Kanban methodologies, creating and prioritizing user stories and tasks for multiple projects in a dynamic environment.</li><li>Experience in performing UAT, writing test-cases for various scenarios, performing product reviews / certifications, etc.</li><li>Experience in coordinating risk transformation projects, particularly in assisting with the implementation of large-scale technology platforms.</li><li>Familiarity with developing product and technology roadmaps, with a focus on operational risk, compliance, and regulatory requirements.</li><li>Strong understanding of global risk management frameworks and financial industry regulations, including Basel, SOX, and CCAR.</li><li>Experience working with technological solutions in risk and compliance, including AI, machine learning, and advanced analytics.</li><li>Proven ability to collaborate with cross-functional teams and work with senior stakeholders to align technology initiatives with business objectives in risk management.</li><li>Strong analytical and problem-solving skills, with the ability to assess complex risk environments and contribute to effective solutions.</li><li>Excellent communication and collaboration skills, with the ability to support teams and present risk management insights to stakeholders.</li><li>A Bachelor’s degree in Risk Management, Business, Technology, or a related field is required.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Operations Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS).The Corporate Sustainability (CS) team is hiring a Director, Sustainability and Community Impact Systems, Operations and Controls to report to the Vice President of Community Impact. This role will be responsible for leading and enhancing systems and operations across the community impact and grantmaking and sustainability functions of the Corporate Sustainability team.&nbsp; This is an exciting role working closely with a global program team, business units and enterprise functions.The director will have responsibility for day-to-day operations within the American Express Foundation and Corporate Sustainability team, which oversees platforms for Amex colleagues, non-profit partners and communities across the world. The Director will oversee a team responsible for departmental budgeting activities, financial and impact reporting, risk and compliance linked to grantmaking and sustainability processes as a subject matter expert, audit readiness, and vendor management, working closely with VP’s heading the Community Impact and Global Sustainability functions. The candidate will report to the VP, Community Impact, and interact closely with the Head of Corporate Sustainability &amp; Foundation President, VP of Global Sustainability, Community Impact program officer and internal and international business units within American Express including finance, procurement, operational risk, compliance, payments, legal and executive office teams.The ideal candidate must be a dynamic, solutions-oriented, highly organized, creative and flexible individual, with strong attention to detail and who is comfortable working with ambiguity and complexity.&nbsp; The ideal candidate will have a track record of building strong relationships, leading and operating in a dynamic environment, being resourceful, and precise.How will you make an impact in this role? Operations, systems support and relationship building<ul><li>Serve as Amex Foundation and corporate philanthropy operational backbone and systems knowledge holder, to ensure all relevant staff can access training on workflow, systems and best practices across grantmaking, including international market and CSR governance leads in global markets (i.e. India).</li><li>Proactively engages with internal stakeholders including Corporate Affairs and Communications Finance Director, Third-party lifecycle and vendor management (TLM), Communications, Legal, Tax and Compliance teams.</li><li>Be a subject matter expert who can field queries with your team from business and market corporate sustainability colleagues and provide guidance or adapt systems in response, to ensure compliance across markets.</li><li>Be the key relationship holder, with your team, for vendors that support Foundation systems, platforms and processes, including Smart Simple, Benevity (shared with the Director of Colleague Engagement) and taxation contractors.</li><li>Oversee third party vendor management and onboarding for Corporate Sustainability in collaboration with TLM, compliance and regulatory and risk management functions to ensure effective and timely performance, vendor training completion, execution, and upgrades.</li></ul>Sustainability and Impact Operations, Finance support and Controls Enhancement<ul><li>Lead day-to-day operations for Corporate Sustainability team including: team project budgets, long-range budget planning including for the Amex Foundation, oversight of the company’s charitable contributions policy, compliance, and operations.&nbsp;</li><li>Oversee risk, compliance, systems, controls and compliance management for the team.</li><li>Oversee vendor management including payment requests, and processing&nbsp;across the team.</li><li>Work with VP, Community Impact to set strategy for Foundation governance, administration and operations.&nbsp;</li><li>Oversee the development of a framework for collection, cleansing, and integrity of&nbsp;impact data and measurement, including responses to internal and external stakeholders.</li><li>Support implementation and future refreshes of the company’s charitable contributions policy.</li><li>Work closely with Communications colleagues to translate the policy into internal communications for enterprise awareness and education.</li><li>Prepare annual Foundation financial reports and papers for Board of Trustees and ensure legal requirements for Foundation entity are met.</li><li>Manage at least 2 direct reports at Associate and/or Manager level.&nbsp;</li></ul>Innovation<ul><li>Be at the forefront of trends, industry insights, and innovative approaches to philanthropic, community impact and sustainability systems, compliance, and governance trends.</li><li>To advise and inspire the broader Philanthropy and Sustainability team, leaders and support the programs the team delivers across both the Foundation and Sustainability functions.</li></ul>Minimum Qualifications<ul><li>7+ years of experience in Foundation Operations, Corporate Accounting, or Business Operations role.</li><li>Understanding of Foundation finance, reporting and IRS regulations related to private foundations and charitable corporate giving.</li><li>Comfort with ambiguity and bring a solutions-oriented mindset.</li><li>Nimble generalist, willing and capable of flexing as team and priorities evolve.</li><li>Entrepreneurial, willing and capable of building new processes and systems from ideation to execution and workflow management.</li><li>Demonstrated excellence in project management and attention to detail.</li><li>Enjoys and excels in fast paced working environment, can balance multiple projects on a tight deadline.</li><li>Team player, strong leader and collaborative approach.</li></ul>Preferred Qualifications <ul><li>Understanding of financial services business.</li><li>Demonstrated interest or engagement in Corporate Foundation and Sustainability and relevant educational or other qualifications.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Sustainability & Community Impact Systems, Operations & Controls

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills,The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.Our Team:&nbsp;Tech Strategy &amp; Business DevelopmentAre you passionate about creating the world’s best customer experience and winning in the digital economy?&nbsp;Do you want to accelerate our digital transformation by connecting the dots between business strategy, customer journeys, disruptive technologies, capabilities, and platforms?The Tech Strategy &amp; Business Development (TSBD) team is an internal consulting team within the Technology organization. The team focuses on projects in areas such as Strategy/Management Consulting, Platform Strategy, and Mergers &amp; Acquisition Advisory.&nbsp; The team has also been tasked with leading a function focused on external engagement with leading technology partners to ensure American Express remains at the forefront of innovation.The External Engagement team within TSBD is responsible for by originating, incubating, and leading emerging partnerships of top technology innovation partners, including VC firms, startups, consulting firms, and academia. The goal of these partnerships is to enhance American Express’ capabilities and provide an external perspective on technology innovation.As a Manager/Sr. Manager on the External Engagement team, you will:<ul><li>Cultivate relationships &amp; establish new partnerships, develop and deliver partnership pitches and implement long-term strategies for partnership success</li><li>Grow &amp; manage portfolio of partnerships, use KPIs to measure success of partnership initiatives, collaborate with partner teams to maximize value of partnerships</li><li>Guide stakeholders as a thought leader on the constantly evolving innovation landscape, bring deep insights on market trends &amp; competitive threats, develop &amp; implement effective partnership strategies </li><li>Work closely with cross-functional teams across leadership, research &amp; development, enterprise innovation partners, legal, compliance, and other key verticals</li><li>Collaborate with colleagues across the company to identify opportunities to extend and enhance partnerships and platform capabilities; ensure inclusion of all relevant assets from different lines of business</li><li>Prepare and lead executive presentations to highlight critical findings and recommendations</li><li>Influence others, often without direct authority, persuading with compelling data, facts, and conclusions.</li><li>Help build an awesome culture through team building and colleague engagement activities.</li></ul>Qualifications<ul><li>5+ years of experience in business development and partnerships - Ability to manage/lead complex partnerships deals, including working closely relevant stakeholders</li><li>Proficiency in developing excellent quality presentations and communication materials for an executive audience, is a must</li><li>5+ years of demonstrating&nbsp;skills in data analysis, data driven decision making and relationship building</li><li>Ability to think strategically and creatively, identifying and assesses key points, implications and recommendations </li><li>High intellectual curiosity, creativity, complex problem solving and strategic and innovative thought leadership.</li><li>Passion and curiosity for exploring new technologies &amp; innovations and an ability to translate into actionable insights that can inform the pipeline of partnerships</li><li>Outstanding interpersonal, communication and influencing skills with the ability to work with partners across different functions, colleagues at all levels, and with partners</li><li>Exceptional skill in driving results against aggressive timelines, managing multiple priorities and executing flawlessly</li><li>A self-starter with an ability to excel in a dynamic, constantly evolving environment and to switch gears as required</li><li>Familiarity with one or more core Technology functions in a strategic capacity (i.e. Infrastructure and Cloud Strategy, Platform/ Product Strategy, Enterprise/Business Architecture, Resiliency/Cyber Security Strategy etc.)&nbsp;</li><li>Knowledge of payments, commerce, FinTech innovation and disruptive technologies and trends</li><li>Exceptional program management skills to lead end-to-end partnership delivery across key verticals</li><li>Ability to operate&nbsp;in ambiguity, white space, and evolving priorities.</li></ul>Preferred:<ul><li>MBA or equivalent</li><li>Previous Big 4 management consulting or MBB experience</li><li>Prior experience in managing cross-sector partnerships is a plus</li><li>Prior exposure to Venture Capitals, FinTech, &amp; emerging tech landscape is a plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three postersEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Emerging Partnerships & Business Development (Tech Strategy)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The OnBrand team will engage an Operations and Business Affairs liaison who will be responsible for optimizing production partnerships to execute creative work - achieving contracting and process efficiencies, maximizing asset utilization and maintaining American Express’ contract compliance. These responsibilities will be achieved through close partnership with numerous GABM teams, GCO, Global Supply Management, and industry partners throughout the company. This role is also responsible for developing the tools and processes to manage partnership negotiations, document related materials and maintain historical records to preserve the integrity of AXP’s partnership.&nbsp;<ul><li>Acting as project owner in partnership renegotiations/renewals, including helping to set the renegotiation strategy.</li><li>Cultivating and managing constructive, productive relationships across internal GABM teams as well as GCO, GSM, and Partners.</li><li>Maintain and highlight critical dates, requirements, and actions to support successful negotiations across our partners.</li><li>Development and effective management of processes to ensure seamless execution of contracts across necessary teams.</li><li>Lead the overall financial valuation of our partnerships.</li><li>Utilizing technology solutions for the OnBrand team contracts and corresponding assets and documents</li></ul>Minimum Qualifications<ul><li>5+ years’ experience in a related field is required</li><li>Exceptional leadership skills</li><li>Proven ability to manage and prioritize critical deliverables and concurrent deadlines across internal and external teams</li><li>Strong Interpersonal/influence management skills, and experience working across business units, functions, and executive levels</li><li>Strong business acumen, financial and analytical skills</li><li>Exceptional oral and written communication skills</li><li>Ability to work in ambiguous environments, and a self-starter</li><li>Demonstrated success in highly collaborative roles is critical</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

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