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Business Consultant &amp; Transformation Director In this role you will be an individual contributor supporting cross-functional operating model transformation by analyzing and driving improvements across people, process, technology, and governance. You will regularly collaborate with business leaders at all levels and their teams to analyze and assess processes and design, develop, and deploy solutions. Directors quickly become proficient on detailed and complicated subject matter to develop recommendations and requirements for business improvement. You will also evolve the tools and standards we apply to optimize our team's value proposition. The Expertise You Have Successful candidates will be able to demonstrate a proven track record of: <ul> <li>Business problem validation </li><li>Conducting process and data analysis including cost benefit analysis, modeling, process mapping, and data flows </li><li>Designing, redesigning, and improving business processes using six sigma, lean, agile, and quality management methodologies </li><li>Leading projects and delivering solutions autonomously </li><li>Influential leadership across all levels, often through effective PowerPoint presentations </li><li>Leading large-scale initiatives with multiple workstreams from concept to implementation </li><li>External consulting experience, preferred </li><li>Financial Services / Benefits Outsourcing industries experience, preferred </li></ul> The Skills You Bring <ul> <li>7-10 years of experience delivering quantifiable value via operations transformation in large organizations </li><li>Passion for improving all aspects of our business </li><li>Strength in translating quantitative analysis into insights that support unbiased recommendations </li><li>Problem-solving that is underpinned by a keen understanding of objectives, an innovative spirit, and practicality </li><li>Options and recommendations generation via top-down structuring and value analysis </li><li>Ability to synthesize requirements for user experiences, business capabilities, and technology enablers </li><li>Curiosity to explore root causes of ambiguous business situations through supportive interviews, analytic research, and investigation </li><li>Communication that is clear and concise verbally and is impactful and easy to consume in written and visual form </li><li>Skilled facilitation of large working sessions of cross-functional team members </li><li>Accountability for outcomes that are often achieved through partnerships and influence of peers and leaders </li><li>Program leadership that often involves complex and multifaceted workstreams </li><li>Adaptability to evolving and sometimes ambiguous business challenges </li><li>Effective at navigating complexity and creating focus on what truly matters </li></ul> Note: Fidelity will not provide immigration sponsorship for this position.

Fidelity TalentSource

Business Consultant & Transformation Director

Implementation Communications Consultant – Contractor The Role As an Implementation Communications Consultant, you will build and complete the participant communications strategy during their plan transition. You will deliver high quality, critical information to plan participants, via email and print delivery, during periods of change. Your focus will be on corporate actions with existing Fidelity clients. <ul> <li>Coordinate with the client on a communication &amp; education strategy for the project, uncovering key client priorities and needs</li> <li>Highlight Fidelity's customization abilities and build into the strategy (where applicable) while positioning Fidelity’s standard processes</li> <li>Review project requirements and estimate the client cost to complete, by building a communications project plan or timeline, securing communication requirements and provide status updates throughout the life of the project</li> <li>Acquire client, plan and project information from the client, internal partners, and prior record-keeper to develop communications</li> <li>Draft communications, employee meeting presentations, and other informational components ensuring cost efficiencies</li> <li>Review communications with Fidelity legal/compliance, internal service team and the client.</li> <li>Coordinate production, setup, and delivery of communications</li> <li>Hold communication collaborators accountable for delivery dates and document completion dates</li> </ul> The Expertise and Skills You Bring <ul> <li>Experience in employee benefits communication and/or financial services preferred</li> <li>At least 2 years' communications consulting experience preferred</li> <li>Confirmed project management experience required</li> <li>Confirmed understanding of communication processes from writing and editing through distribution across print and email</li> <li>Ability to write and/or edit readable, user-friendly copy and integrate graphics to improve message</li> <li>Ability to think critically and make decisions independently</li> <li>Knowledge of the communications and financial industry standards</li> <li>Consultative selling skills and experience</li> <li>Strong client servicing skills</li> </ul> The Team You will work with multiple client projects simultaneously, depending on the level of complexity. Your efforts will help Fidelity profitability by offering efficient, digital solutions that engage participants. You will partner internally with key business partners in implementation, including legal and production to meet client expectations. You will partner externally with key collaborators like plan sponsors, consultants, and Fidelity’s vendors.

Implementation Communication Consultant

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Part of a global Corporate Affairs &amp; Communications (CA&amp;C) team and reporting to the Director of Communications, this position is responsible for helping to manage a wide range of communication activities for global support and strategy teams within American Express’ Global Servicing organization. How will you make an impact in this role?&nbsp;The Communications Manager will help craft compelling executive communications for senior leaders within the business and develop and execute global forums and communication approaches that engage and inspire colleagues. The Manager will also create strategic communication and change management plans for a variety of initiatives across all servicing teams.  Working as part of a broader team, the Manager will also contribute to the development of effective public relations and social media strategies. In addition, the Manager will also support customer crisis response activities and other customer communications, as well as select high-profile external speaking engagements for key executives.  This multi-faceted role requires a creative and flexible self-starter who has a broad range of communications experience, can work independently, and as part of a team. &nbsp;The role also works closely with client executive offices and other internal teams to help develop impactful global strategies and communication approaches that promote the American Express brand and culture both internally and externally.&nbsp;How will you make an impact in this role?&nbsp;<ul><li>Maintain relationships with clients/executives within the organization, providing internal and executive communications support for town halls, executive engagement programs, organization announcements, and leader forums.&nbsp;</li></ul><ul><li>Lead communications planning for the rollout of initiatives and changes across frontline teams. Serve as liaison with other support groups as needed.&nbsp;</li></ul><ul><li>As part of a broader external/PR team, work with other communications colleagues to promote how American Express’s servicing is a competitive advantage for the company.&nbsp;</li></ul><ul><li>Develop creative and impactful global communication strategies and communication approaches that engage colleagues and keep them informed of business priorities.&nbsp;</li></ul><ul><li>Counsel leaders on how best to develop and roll out communications plans.&nbsp;</li></ul><ul><li>Evaluate and support external speaking engagements for senior leaders.&nbsp;</li></ul><ul><li>Identify unique and newsworthy opportunities to promote the business.&nbsp;</li></ul><ul><li>Help manage select senior executives’ LinkedIn, including advising on the right type of content for the channel and writing copy to amplify relevant news moments.&nbsp;</li></ul><ul><li>Contribute to broader communications efforts, including news and feature content for the intranet site, as well as programs that recognize colleagues.&nbsp;</li></ul><ul><li>Help manage external resources, including PR agencies, designers, and/or freelancers.&nbsp;</li></ul>Minimum Qualifications<ul><li>A minimum of 5+ years corporate communications or public relations experience&nbsp;</li></ul><ul><li>Proven ability to create and implement effective employee communications plans serving broad or global audiences.&nbsp;</li></ul><ul><li>Ability to craft media pitches, draft content for social media, develop media FAQs and other materials, and provide monitoring support.&nbsp;</li></ul><ul><li>Strong writing and editing skills, including experience writing/editing features for the web/blog, organization announcements, and other types of business updates.&nbsp;</li></ul><ul><li>Innovative and flexible individual who is comfortable in a fast-paced environment and can quickly adapt as needed.&nbsp;</li></ul><ul><li>Creative, self-motivated team player, with proven ability to effectively collaborate with others.&nbsp;</li></ul><ul><li>Ability to counsel senior leaders and influence others as a communications consultant.&nbsp;</li></ul><ul><li>Strong verbal and presentation skills.&nbsp;</li></ul><ul><li>Excellent judgment. Knows when to ask for help.&nbsp;</li></ul>Preferred Qualifications <ul><li>Experience working in crisis situations.</li><li>A creative eye: web/graphic design, video editing, or photography.&nbsp;</li></ul>Salary Range: $90,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Communications

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Senior Manager lead the product strategy for @ Work's communications experience, defining new features, shaping the customer journey towards a more personalized and engaging user experience. Your focus will be to ensure that the product meets our business goals and provides an optimal customer experience, while owning the long-term strategy, roadmap development, end-to-end product delivery, providing thoughtful design feedback, and building metrics to measure success. This is a highly collaborative and cross-functional role, working in close partnership with key partners in Engineering, Marketing, UX, as well as GCS Product Management &amp; Product Development teams.<ul><li>Balance customer needs and stakeholder input to define the product roadmap, prioritize features, and manage the backlog for timely and impactful market delivery</li><li>Collaborate with engineering, marketing, product management, and product development teams to design, develop, and launch new features, delivering seamless, best-in-class communications experiences</li><li>Partner on discovery with business subject matter experts and UX designers to grow revenue, improve customer experience, and differentiate our product</li><li>Define and manage product strategy and development/release timelines, navigate complex dependencies, and clearly communicate impacts and updates to partners</li><li>Build and actively lead a product backlog of features and capabilities that are groomed and prioritized in close collaboration with the business and development teams</li><li>Monitor market trends, competitive landscape, and industry shifts in communications experiences to inform continuous product evolution</li><li>Leverage customer feedback, industry insights, and data analytics to continuously optimize the product and refine backlog priorities</li></ul>Minimum Qualifications:<ul><li>Experience in digital product management, with a track record of delivering high-impact solutions</li><li>Exceptional communication and relationship-building skills; able to engage, influence, and align partners to drive execution</li><li>Good balance of technical knowledge and business insights, working with engineers and designers on large, complex production systems in an agile environment and possesses an ability to clearly describe tradeoffs with users and engineers</li><li>Intellectually curious with a systems-thinking mindset; able to connect dots across functions and uncover innovation opportunities within complex environments</li><li>Ability to work in a fast-paced environment with changing needs and limited resources</li><li>Strong customer empathy and a passion for building exceptional products and services; skilled at clearly articulating user needs and product functionality</li><li>Bachelor’s degree</li></ul>Preferred Qualifications:<ul><li>Proven leadership experience, with the ability to coach and inspire cross-functional teams</li><li>“Driver” personality, constantly pushing toward transparency and delivery while balancing the need for collaboration</li><li>Proven ability to track and successfully complete complex programs/projects on time, while keeping all partner groups informed and satisfied</li><li>Strong experience with agile (scrum, Kanban, SAFe) and software development methodologies</li><li>Experience with data and analytics to drive decision making and product improvement</li><li>Ability to communicate effectively at all levels, including concise verbal and written executive-level communications</li><li>Master's or MBA degree</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager - Digital Product Management (@ Work Communications)

<h3>Change Manager, Lifetime Financial Help Strategy, Fidelity Investments - Boston, MA - Merrimack, NH or Jersey City, NJ</h3> <h3>Job Description</h3> <h3>You blend critical thinking with a drive for delivering strong and actionable results, while being passionate about bringing value to our plan sponsors, participants, and Fidelity. As a member of the Lifetime Financial help Look Ahead Team, you will collaborate with your team and business partners across the product area and Workplace to identify and prioritize strategic opportunities to innovate to better meet customer needs. You will synthesize key trends, the market landscape, internal capabilities, and partner input to articulate opportunities while influencing strategic decisions and roadmaps. You will be committed to maintaining and developing your own expertise and knowledge to ensure you bring the latest thinking to your role, and support your teammates do the same.</h3> <h3>The Team</h3> <h3>As part of the Lifetime Financial Help Product Area, the Look Ahead Team is responsible for guiding the longer-term product area strategy as well as leading planning and governance processes. We place a strong emphasis on outside-in thinking by interpreting market signals and understanding client and customer needs, while also ideating and incubating new opportunities. We also play point with Workplace Strategy &amp; Planning to lead the LFH portfolio multi-year planning processes and executive insights.</h3> <h3>The Value You Deliver </h3> <ul> <li>Conduct market, customer, and competitive research to bring an outside-in perspective to help identify value to customer and inform opportunities </li><li>Use outside-in insights to develop hypotheses and inform learning agendas </li><li>Collaborate within and across product areas and teams to develop growth opportunities that meet client and customer needs </li><li>Work with Product Area and Group Squad leadership to facilitate development and prioritization of opportunities by building compelling and data-driven business cases, product roadmaps, leading to appropriate resourcing and outcomes </li><li>Build credibility and trust with a diverse set of leaders in and out of the product area to influence and align around shared goals and visions </li><li>Incubate early stage concepts to test and refine market potential </li><li>Develop executive level communications to provide insight into strategic efforts </li></ul> <h3>The Expertise You Have </h3> <ul> <li>Bachelor’s or equivalent with 10+ years of experience, Master’s preferred </li><li>Experience in management consulting and/or product strategy is strongly preferred </li><li>Financial services experience preferred, but not required </li></ul> <h3>The Skills You Bring </h3> <ul> <li>Critical thinking and ability to analyze and synthesize a variety of inputs to drive to a recommendation </li><li>Data-driven approach to frame market opportunities and inform key strategic questions </li><li>Strong cross-functional leadership and skills to navigate a demanding environment and influence partners with a wide range of priorities and perspectives </li><li>Comfortable with a fast-paced environment and responding to urgent requests that may arise </li><li>Excellent consultative, listening, communication, and analytical skills </li><li>Strong team collaboration with the ability to navigate differences in opinion with grace and incorporate constructive feedback as data for the next iteration </li></ul> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Management Consultant, Lifetime Financial Help Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American ExpressGlobal Commercial Services(GCS)offers powerful backing andfinancialsupportto business clients of all sizes.The SME Managed Marketing, Customer Marketing team supports top clients in the Small and Medium Enterprise segment, through both marketing directly to Corporate Card Members, and partnering with Account Development and Sales teams to drive spend and help Card Members maximize their Membership. Reporting to the Manager of Corporate Card Member Marketing, the Sr. Analyst, Card Member Lifecycle Marketing will support the full end-to-end suite of marketing communications to Corporate Card Members at our mid-size Clients from Early Tenure through the lifecycle – including treatments such as email, site, paid media, direct mail, online account marketing, and more.As a Senior Analyst- Card Member Lifecycle Marketing on the Corporate Card Member Marketing team, you will supportstrategy and execution of multi-channel marketing campaigns, including coordinating across cross-functional partners, managing project timelines, and monitoring results. The ideal candidate is excited about contributing to transformative strategies and finding opportunities for improvement and innovation. They will have a bias towards analytics, yet a strong creative voice to reach a complex customer base. They will also have a passion for delivering customer first content via a multi-channel surround sound strategy and partnering with teams cross-functionally.Key Responsibilities:<ul><li>Support marketing campaigns set-up and manage flawless execution across all channels in various systems and platforms (spanning email, site, paid media, online account, mobile, site, and more).</li><li>Build cross-functional relationships across internal and external partners: product, brand, legal, compliance, channel partners, agencies, and more&nbsp;</li><li>Continuously test &amp; learn, synthesize results, ideate tactics for channel optimization &amp; learnings, and drive innovation to evolve CM direct marketing</li><li>Own multi-channel monthly reporting, sharing results with Marketing Manager with actionable recommendations to improve channel effectiveness</li><li>Serve as a subject matter expert &amp; champion for the Middle Market customer segment</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree is required</li><li>2+ years of experience developing and executing cross-channel customer marketing campaigns to deepen customer engagement and loyalty </li><li>Excellent project management and organizational skills, including juggling multiple priorities, superb attention to detail, meeting timelines and operating effectively under changing conditions </li><li>Analytical skills, with an interest in identifying relevant trends and using data to inform strategies</li><li>Natural teammate with strong and effective communication skills and experience gaining alignment up, down and across teams.</li><li>Self-starter who can thrive in a rapidly changing, dynamic environment. Ability to influence, present and collaborate across teams, leaders, and business units</li><li>Creative eye, with a passion for designing visually compelling and effective marketing communications in partnership with creative agencies</li></ul>Preferred Qualifications:<ul><li>B2B Marketing experience in the financial services industry a strong plus  </li><li>Excel and PowerPoint proficiency</li></ul>cc

Senior Analyst- Card Member Lifecycle Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a Senior Analyst - Customer Growth Marketing on the Small Business Customer Growth Marketing team (SBCGM), you will lead and support execution and strategic projects for growing customer treatments within the Email (EM) and Direct Mail (DM) channels. This person will be responsible for leading and executing critical, high-priority campaigns and will manage key growth initiatives that will enhance the customer experience. As a member of the SBCGM team, you will have the opportunity to work alongside a high-performing team that is at the forefront of driving innovative and strategic marketing campaigns to our Small Business customers. This is a highly visible, fast paced, and dynamic role that demands an innovative approach to acquisition marketing, creative development, and testing.&nbsp;&nbsp;This Sr. Analyst role is a terrific opportunity to drive growth for our business by expanding the relationships we have with our customers. This person should have a track record of delivering projects on time by mastering execution and influencing partners along the way. The Sr. Analyst will be in close collaboration with various partners across the business including Marketing, Product, Risk, Technology and Finance.&nbsp;&nbsp;This position is ideal for someone with exceptional project management skills, a passion for developing and delivering customer first content, an acute attention to detail, and a vision for scaling channel strategy.&nbsp;Key Responsibilities<ul><li>Collaborate closely with Product, Compliance, Tech,&nbsp;treatment partners,&nbsp;and other key go-to-market partners to deliver projects while&nbsp;remaining&nbsp;compliant, scaling&nbsp;existing treatments, and understanding&nbsp;key drivers of results&nbsp;stemming from&nbsp;product portfolio strategies</li><li>Lead creative development with external creative agencies&nbsp;and collaborate with cross-functional partners and colleagues&nbsp;throughout&nbsp;the enterprise to flawlessly execute campaigns for&nbsp;direct&nbsp;channels,&nbsp;creating&nbsp;compelling value-first&nbsp;communications to drive consideration, conversion, and engagement</li><li>Develop test and learn curriculum to&nbsp;lift&nbsp;organic growth through targeted treatments&nbsp;in response to customer behavior</li><li>Forecast and develop key insights to enable decision-making:&nbsp;optimize&nbsp;campaigns&nbsp;and accelerate existing execution practices&nbsp;to drive results&nbsp;by&nbsp;leveraging&nbsp;&amp; analyzing data and customer insights for your treatment</li><li>Manage,&nbsp;evaluate&nbsp;and&nbsp;optimize&nbsp;email and direct mail communications, offers, and triggers&nbsp;to improve channel effectiveness&nbsp;and ensure consistency in messaging across all customer touchpoints&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree with an interest in marketing</li><li>2&nbsp;–&nbsp;5&nbsp;years of professional experience (marketing experience preferred) </li><li>Exceptional project&nbsp;management:&nbsp;A master in campaign execution, highly organized, and&nbsp;the ability to&nbsp;navigate&nbsp;complex processes to deliver on timelines</li><li>Strong communication&nbsp;skills: Has the ability to drive results through collaboration&nbsp;and influence&nbsp;with key partners &amp; stakeholders</li><li>Robust analytical skills: Has the ability to draw insights and drive strategy&nbsp;by&nbsp;leveraging&nbsp;data; proficient in Excel and PowerPoint</li><li>Innovator:Passionate about&nbsp;challenging&nbsp;the status quo&nbsp;and&nbsp;a&nbsp;solutions-oriented thinker with a strong customer focus,&nbsp;comfortable with ambiguity and evolving strategies in an ever-changing environment</li><li>Sense of humor, growth mindset,&nbsp;and passion for continued learning&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst-Customer Growth Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Investment Optimization (GIO) team is core to the Marketing Organization, with a primary function of developing and driving Segment / Channel / Product strategy through management of core investment planning processes. The GIO team manages $1B+ Marketing budget that fuels the growth of the organization.GIO is seeking an Senior Analyst to oversee investment management which includes business planning, performance management and decision support. Additionally, he/she will partner with key stakeholders across the business to deliver accurate business updates, performance insights and recommendations to drive results across Global Marketing.Job Responsibilities:<ul><li>Manage monthly Risk and Opportunities model and performance insights which drives re-prioritization of investments across the portfolio&nbsp;</li><li>Drive the Annual Planning process for keys Segments within Marketing which includes setting baselines, working with leadership on Global Assumptions, create decks and present to stakeholders on optimal allocation of Investment dollars&nbsp;</li><li>Be the primary point of contact for GIO supporting a specific Segment within Marketing&nbsp;</li><li>Use Amex large data to form key insights, influence leadership to help drive the business forward</li><li>Lead projects that will enhance the overall investment process to run the business more efficiently&nbsp;</li></ul>Minimum Qualifications:<ul><li>Effective communication and presentation skills, with a demonstrated ability to simplify and translate complex business outcomes and analysis to key partners</li><li>Strong project management skills to stay on top of all deliverables, effectively prioritize and deliver on time (delivery of work are tied to specific business days in the month)&nbsp;&nbsp;</li><li>Highly proficient in Excel and PowerPoint&nbsp;</li><li>Initiative-taking individual with excellent collaboration and influence management skills</li><li>Strong financial acumen and experience with marketing measurement plans and metrics</li><li>Detail oriented with a strong commitment to excellence</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Marketing Investments

Purpose: The role focuses on designing, developing, and deploying automation solutions using Microsoft Co-Pilot and the Power Platform suite (Power Automate, Power Apps, Power BI, and SharePoint). Key responsibilities include creating data-driven dashboards and reports, maintaining and troubleshooting automation systems, and collaborating with cross-functional teams to identify and implement automation opportunities. The role also involves applying industry best practices, conducting performance assessments, maintaining documentation, training staff on automation tools, and ensuring all solutions comply with Fidelity standards. Responsibilities &amp; Duties <ul> <li>Design, develop, and deploy automation solutions using Microsoft Co-Pilot and Power Platform (Power Automate, Power Apps, Power BI + SharePoint). </li><li>Develop dashboards and reports using Power BI to enable data-driven decision-making. </li><li>Maintaining and troubleshooting existing automation infrastructure </li><li>Collaborating with other departments to solution automation needs and solutions </li><li>Implementing industry best practices for automation </li><li>Conducting regular system performance assessments </li><li>Writing and updating documentation for automation processes </li><li>Training staff on the use and benefits of automation systems </li><li>Ensuring compliance with Fidelity standards </li></ul> Qualifications &amp; Skills <ul> <li>Bachelor’s degree in information technology, Computer Science, or related field OR appropriate Certification in automation engineering or related fields </li><li>Minimum of 3 years of experience working with Microsoft 365 and Power Platform tools </li><li>Strong interpersonal and communication skills to translate business needs into technical solutions </li><li>Strong experience with Power Automate, Power Apps, SharePoint Online, and Teams </li><li>Ability to work independently and manage multiple priorities in a dynamic environment </li><li>Proven track record of successful automation project implementations </li><li>Experience with data analytics and process optimization </li><li>Excellent communication and interpersonal skills </li><li>Strong analytical and problem-solving abilities </li><li>Bachelor’s degree or Certifications in engineering, Computer Science, or related field </li><li>Minimum of 3-5 years’ experience in automation or related roles </li><li>Proficient in automation and control systems </li><li>Excellent attention to detail </li><li>Ability to work independently and in a team environment </li></ul> How Your Work Impacts the Organization Stock Plan Services (SPS) provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciate and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives including new products for emerging markets and enhancements to existing products.

SharePoint & Power Automation Technician

Alternatives Investment Reporting Analyst Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Alternatives Investment Reporting Analyst to work in Smithfield, RI! <h3>Job Description:</h3> The FI Organization is seeking an Alternatives Investment Analyst with proven subject matter expertise in capital markets, alternative products, and the competitive landscape. The analyst is responsible to enable our field investment strategists’ and should therefore be able to clearly articulate Fidelity’s POV and how it could translate into portfolio positioning. The analyst will work alongside our desk wholesalers to generate strong sales lift from our clients and prospects. Lastly, the candidate will collaborate with asset &amp; product management resources to influence our product roadmap, develop messaging, and core content to support the asset class. <h3>The Team</h3> Fidelity Institutional provides investment management services through investment professionals at financial institutions nationwide including wirehouses, regionals and independent broker/dealers, bank, trust companies, and insurance companies. The company offers Fidelity Advisor Funds, Variable Insurance Products (VIP) Portfolios, Fidelity Advisor 529 Plans, Systematic Investment Plans, Institutional Money Market funds, and a comprehensive line of retirement products and services in partnership with Fidelity’s Workplace Investing arm. Our clients are financial institutions and investment professionals (IPs). Our goal is to help our clients grow their business so that we can increase our assets under management, and our market share. <h3>The Expertise You Have</h3> <ul> <li>2+ years of investment, analysis, or product experience </li><li>Experience with Morningstar, Bloomberg or MPI Stylus </li><li>Excel skills </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Maintains excellent communication and interpersonal skills </li><li>Excellent time management and interpersonal skills are critical to success </li><li>Demonstrates detailed and high-quality completion of work </li><li>Proven ability to successfully build and manage relationships with business partners </li><li>Track record of successful interactions and follow-up required </li><li>Ability to build internal partnerships and relationships in a team environment </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Leverage financial reporting software to build investment and portfolio analytics reporting that help clients to make investment decisions. </li><li>Help our sales and relationship management teams build more positive relationships with their financial advisor clients. </li></ul> <h3>COVID Work Policy</h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h3>Dynamic Working – Post Pandemic</h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. The hourly pay rate range for this position is $20 to $35 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

38 Marketing / Communications / PR Jobs in United States