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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The&nbsp;Senior Manager of Val Gen Chat Marketing&nbsp;is an important role in the fast-paced and dynamic environment of US Consumer Marketing Services, reporting directly to the Vice President of US Consumer Dialogic Marketing. This role is situated within Customer Growth, a critical area of focus as we seek to drive profitable, efficient, and transformational growth by deepening engagement amongst our existing cardmember base.This individual will have the unique opportunity to help build and deliver performance within our new Chat marketing channels through defining marketing strategy, developing the creative strategy, leading a team through offer execution, and channel performance monitoring. This role provides significant channel management responsibilities and will be responsible for driving strong business results and future business strategy through thought leadership. The Senior Manager will also lead cross functional meetings with partners across the enterprise. An ideal candidate will be interested in a balance of customer marketing, relationship management, user experiences, capabilities, and is able to learn and adapt quickly.Key Responsibilities include:<ul><li>Define the business’ go-to-market strategy and long-term roadmap for the Chat channel</li><li>Lead a team of analysts in the flawless execution of marketing campaigns in chat channels</li><li>Define the offer strategy in partnership with product and marketing partners</li><li>Monitor marketing campaign performance on a weekly and monthly basis</li><li>Collaborate and maintain strong relationships with key partners, including Global Services Group (GSG), Product Management, GCO/Compliance, Customer Marketing Analytics (CMA), and Technology</li><li>Create simple yet effective dialogic marketing copy and user experiences for our Card Members and Customer Care Professionals (CCP)</li><li>Define the strategy of future treatment opportunities in the channel</li><li>Bring new and innovative treatments and chat capabilities to market</li><li>Break down complex problems into simple parts, develop creative solutions, and make recommendations to key stakeholders</li><li>Effective People leadership – Coaching and mentoring of 2 direct reports</li></ul>Key Skills Needed:<ul><li>Bachelor’s Degree or equivalent experience</li><li>Ability to operate in white space</li><li>Extreme attention to detail and accuracy with a strong sense of responsibility to themselves, colleagues, and their role</li><li>Ability to partner/work closely with capability leads, operational leads, and tech partners to drive channel development</li><li>Ability to look at situations/roadblocks from different angles and articulate a clear perspective on solutions</li><li>Superior verbal and written communication skills with the ability to tailor communication style appropriately depending on the audience</li><li>Ability to build and influence internal relationships while being able to adapt to obstacles in a highly collaborative, fast paced environment</li><li>Experience implementing customer marketing strategies and ability to articulate and measure success</li><li>Strong skills within MS Excel and PowerPoint</li><li>Digital/Dialogic marketing skills preferred</li><li>Technical/capability project management skills preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Manager- Val Gen Chat Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes. The US Small Business segment is the largest GCS customer segment with tremendous growth momentum in our Card Lending strategies, which continues to be a key area of investment and focus for our company. Card Lending offers our card members more cashflow flexibility, helping us achieve the enterprise goal of winning our customer’s share of wallet.The GCS Small Business Marketing team strives to provide our customers with the world’s best customer experience every day to ensure that we are essential partners to our clients and win the full share of their business. Our team focuses on delivering customer-centric treatments to expand and deepen our relationship with existing Small Business Card Members.&nbsp;How will you make an impact in this role?As a Senior Analyst on the Digital Customer Growth Marketing team, you will lead and support strategic projects for growing our acquisition treatments. This person will be responsible for executing critical revenue programs. As a member of the DCGM team, you’ll have the opportunity to structure how we engage with our Small Business customers through their logged in digital customer portal. You’ll help develop and execute the go-to-market strategy for the content that these Small Business customers are served within the MYCA channel, with an eye towards uncovering new opportunities to drive incremental revenue.&nbsp;Minimum Qualifications<ul><li>Bachelor’s degree with an interest in marketing</li><li>1 – 3 years of professional experience (marketing experience preferred)</li><li>Exceptional project management: A master in campaign execution with the ability to influence partners.</li><li>Robust analytical skills: Has the ability to draw insights and drive strategy; proficient in Excel and PowerPoint</li><li>Strong attention to detail and organizational capabilities</li><li>Ability to multi-task, operate autonomously, prioritize effectively, and meet aggressive deadlines</li><li>Creative thinker with a strong customer focus who is comfortable with ambiguity and evolving strategies in an ever-changing environment</li><li>Sense of humor and passion for continued learning</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst- Digital Customer Marketing

Analyst – Marketing EnablementWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere. Find your place in marketing on #TeamAmexThe U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The US Consumer Marketing Enablement Team (MET) delivers omni-channel marketing campaigns as part of our broader US Consumer business objective to scale acquisition, increase customer engagement, and accelerate revenue momentum.How will you make an impact in this role?The&nbsp;Analyst of Marketing Enablement&nbsp;will be responsible for overseeing and maintaining a portfolio of marketing campaigns, phone, chat, and direct mail. This individual will assess nuances and scope of marketing initiatives, translate marketing strategies into launch milestones, and collaborate across numerous teams to plan and execute targeting, segmentation, creative development, legal and compliance approvals, testing and post launch validations. They will also develop process efficiencies to deliver speed to market, efficiency and quality metrics in marketing enablement. A successful analyst will have strong written and verbal communication, project management, organization and leadership skills. They are passionate about understanding how our customers behave, but also how we can pave the way for new, innovative marketing functions that allow us to reach them effectively.&nbsp;<ul><li>Own a portfolio of marketing campaigns designed to drive incremental revenue and customer engagement, managing end-to-end campaign set up and delivery</li><li>Partner with marketing and operations teams to understand offer constructs, develop go to market execution plans, and implement new offers to engage customers</li><li>Collaborate with stakeholders on messaging and creative development process, owning reviews with internal stakeholders and approvals with brand, legal and compliance</li><li>Participate in campaign results analyses, understanding customer behavior and providing actionable recommendations on how to improve performance against goals</li><li>Assist with hiring, training, and development of new colleagues as they join the team, mentoring junior colleagues on best practices</li></ul>Minimum Qualifications<ul><li>Project management experience and organization skills, with the ability to manage tight timelines and multiple priorities to deliver flawless execution </li><li>Strong attention to detail, serving as a process-focused thinker</li><li>Effective written and verbal communication skills, building and leveraging relationships to create solutions</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>Desire to learn and be part of a fast-paced, dynamic team</li><li>Demonstrate collaborative approaches to drive a project/initiative to completion, contributing to a team culture that promotes teamwork and fun</li></ul>Preferred Qualifications<ul><li>Marketing Force Platform Experience</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Analyst-Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. As the Director of Learning and Development for Compliance, you will play a pivotal role in executing the firm's compliance risk training initiatives. This team is responsible for designing, implementing, and evaluating comprehensive learning programs to enhance the organization's compliance risk management capabilities.How will you make an impact in this role?<ul><li>Play a role in executing against a strategic learning and development roadmap aligned with Amex’s compliance risk management objectives and regulatory requirements</li><li>Create innovative and engaging training content, including e-learning modules, workshops, simulations, and experiential learning opportunities</li><li>Collaborate with subject matter experts and key stakeholders across the organization to identify learning needs and prioritize training initiatives</li><li>Deliver training programs globally, ensuring consistency in content, quality, and effectiveness</li><li>Evaluate the impact of training interventions through metrics and analytics, refining programs to drive performance improvement</li><li>Incorporate relevant insights into learning initiatives from industry practices, emerging trends, and regulatory developments</li><li>Serve as a thought leader and advocate for a culture of risk awareness and accountability throughout the BlueBox, promoting learning and professional development</li><li>Support audits and exams as needed</li></ul>Qualifications:<ul><li>8+ years of experience in risk management within the financial services industry, specific expertise in learning and development and compliance risk management preferred</li><li>Understanding of risk management principles, frameworks, and regulatory requirements</li><li>Understanding of regulatory frameworks, including consumer protection and compliance management systems preferred</li><li>Willingness to think outside the box, ask questions and raise concerns</li><li>Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives</li><li>Strong project management. communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across organizational levels</li><li>Demonstrated ability to drive change and innovation, leveraging technology and data analytics to enhance learning outcomes</li><li>Strong team player, and self-motivation with the ability to handle multiple work streams across geographical locations and ad-hoc tasks simultaneously</li><li>Team management experience</li><li>Professional regulatory compliance certification preferred (CRMC, CAMS, CCEP, CIP)</li><li>Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Compliance; Learning, Development & Communications

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The US Customer Loyalty Marketing (USCLM) organization is part of the US Consumer Marketing (USCM) Organization and is responsible for delivering innovative marketing to win the hearts, minds, and wallets of our Card Members.The Senior Analyst, Loyalty Marketing Enablement Team (MET) will deliver the campaign development, implementation, and execution of USCLM strategy within the Marketingforce platform and help drive innovation and efficiencies to our core execution processes. They will serve as the SME of their channels and support a small group of analysts with their campaign execution requirements. The Senior Analyst plays a critical role in the training and onboarding of new analysts.In addition, they will collaborate closely with the Loyalty MET leadership team to provide incremental flex capacity to support demand spikes as strategic priorities evolve throughout the year. The Senior Analyst will collaborate with Marketing Managers, Creative Governance, Brand, Legal and Compliance to define campaigns and offers. This team member will partner closely with Enterprise Digital &amp; Data Solutions (EDDS) to build and launch campaigns into production. This role will provide the opportunity to learn specialized skills including digital and direct marketing, project and relationship management, and working across cross functional teams.Job Responsibilities:<ul><li>Serve as the technical and subject matter expert for the Marketingforce product in relation to campaign setup on behalf of Loyalty MET </li><li>Manage end-to-end campaign execution for one or more channels on an ad hoc basis </li><li>Serve as main point of contact for end to end execution of Marketing campaigns</li><li>Support marketing strategy improvements </li><li>Assist with hiring, training, and development of new colleagues as they join the team, mentoring junior colleagues on best practices.</li><li>Manage compliance review process</li><li>Coordinate with tech and product management to complete any required updates</li><li>Support efforts designed to improve the customer experience</li><li>Build cross-functional relationships across multiple internal and external partners </li><li>Become a team leader in driving change and creating efficiency in job execution</li><li>Support the Marketingforce migration strategy, spearheading weekly cross-functional leadership meetings, leading implementation of tests and reporting on progress to leadership.</li></ul> Qualifications&nbsp;<ul><li>Ability to easily adapt and come up-to-speed quickly across various channels, and their associated dynamics, to support immediate team needs</li><li>Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances </li><li>Desire to join a high-profile, results-oriented and dynamic team</li><li>Ability to work in a fast-paced, constantly evolving environment</li><li>Ability to lead without authority</li><li>Candidate must have a strong mix of analytical skills and strategic thinking with a demonstrated ability to drive business results </li><li>Organizational skills including attention to detail, balancing multiple priorities effectively, managing tight timelines and driving seamless, high-quality execution with a compliance mindset</li><li>Proven ability to establish and leverage relationships built on trust </li><li>Ability to bring humor and positive energy to a large, dynamic team</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst, Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The AIM (Analytics, Investment &amp; Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth. Incumbent in this role would work very closely with Marketing organization in Marketing space to provide meaningful analytics and actionable insights that help in creating growth strategies. The Analyst would perform analysis to guide strategic decision, regular campaign measurements, ROI analysis and enable the business by delivering key insights.How will you make an impact in this role?The roles and responsibilities of the position would include but not be limited to:<ul><li>Develop analytical solutions for GCS Customer Marketing by gathering requirements from stakeholders, performing data analysis, tracking performance.</li><li>Accurate, timely and efficient delivery of monthly results reporting for strategic initiatives like Offer personalization, Orchestra&nbsp;</li><li>Support and enable the business partners with campaign measurements, ROI analysis and actionable data driven insights for acquisition strategy in GCS</li><li>Keen on exploration and analysis of data from various data sources, translate the same&nbsp;to excellent visual case studies.</li><li>Quick learner quick to understand the business and support pilot projects amidst&nbsp;ambiguity</li><li>Collaborate with functional leaders, business partners and senior leaders to assess&nbsp;business needs, evaluate project feasibility, ensure data integrity, and provide actionable recommendations in times of constant change</li><li>Build a solid relationship/partnership with Marketing Stakeholders, drive projects end to&nbsp;end with full accountability and growth mindset</li></ul>Minimum Qualifications<ul><li>Knowledge of Hive, Python, PySpark, SQL encompassing data manipulation and statistical modeling/data-mining techniques</li><li>Strong analytical aptitude and technical skills</li><li>Project Management skills</li><li>Excellent verbal, written, and interpersonal communications skills with an ability to formulate and communicate results &amp; methodologies in a clear and compelling way</li><li>A demonstrated ability to work in high-pressure situations with minimal errors</li><li>An optimistic and growth mind-set with a tremendous will to win</li><li>Should be able to function with minimum supervision with high sense of ownership</li><li>Strong technical and problem-solving skills </li><li>Strong communication and interpersonal skills</li><li>Ability to analyze large amounts of data and create innovative solutions </li><li>Ability to work effectively in a team environment </li><li>Ability to learn quickly and work independently with complex, unstructured initiatives</li><li>Ability to challenge the status quo and drive innovation</li></ul>Preferred Qualification&nbsp;<ul><li>Degree in a quantitative field preferred – e.g. B. Tech; BSc/MSc Statistics, Bachelors/master’s in economics</li><li>Experience in marketing analytics and campaign measurement preferred; relevant industry experience preferred</li><li>1+ years of relevant experience with strong knowledge of skills like Python, SQL &amp; Advanced Excel required; R also good to have.</li><li>Good knowledge of statistical techniques like hypothesis testing, regression, XGBoost, KNN, t-test, chi-square test</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Analyst - Data Science, Customer Marketing Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This role sits in the global Corporate Affairs &amp; Communications organization supporting the Reputation Management team that leads external and internal communications strategy and execution for reputational risk, including policy issues and crises. The Manager will work cross-functionally to develop internal communications and change management strategy with a particular focus on risk management. This role will support the Global Risk &amp; Compliance department, the American Express National Bank (AENB), the Internal Audit Group, the General Counsel’s Organization, as well as issues management and reputational risk management and reporting. This role will develop plans and messaging around enterprise risk, operational risk, control management, compliance, and internal policies, as well as strategic colleague communications plans, memos, presentations, bulletins &amp; announcements, executive blog posts, and other colleague engagement content.This position requires strong verbal and written communications skills, including the ability to distill complex topics into clear messages for a range of audiences. Additionally, the Manager will need excellent executive presence and relationship building skills, a high degree of focus on details, enterprise thinking, strategic industry knowledge, robust experience with issue management, team management and ability to forge strong working relationships across teams.&nbsp;How will you make an impact in this role?<ul><li>Quickly developing a deep understanding of American Express, its business and customers to find/create opportunities to tell the American Express story.</li><li>Implementing communications strategy, including the creation of content across internal communications channels, talking points, speeches, and presentations.</li><li>Overseeing monitoring, measuring and reporting of communications and reputation management activities.</li><li>Partnering effectively with communications colleagues to ensure consistency in messaging across the enterprise.</li></ul>Minimum Qualifications<ul><li>5+ years communications/public relations experience with demonstrated ability to handle all types of media.</li><li>Proven internal communications experience, with track record of exercising sound judgment and clear decision-making under tight deadlines. </li><li>Experience and knowledge of banking, risk/compliance, change management and/or reputation management.</li><li>Proven track record to own and drive projects independently with senior level guidance, demonstrate resourcefulness and drive to move projects forward.</li><li>Strong interpersonal skills and ability to create connections across functions and levels.</li><li>Excellent written and verbal skills.</li><li>Strong business acumen and strategic thinking skills.</li><li>Ability to flex across projects to support the team on both internal and external communications needs (writing, research)</li><li>Excellent project management skills and ability to thrive while managing multiple priorities in a fast-paced work environment.</li><li>Excellent judgment.</li><li>Strong analytical, strategic, and creative skills.</li><li>Experience providing confident and persuasive counsel to clients.</li><li>Excellent leadership skills, must be focused on process with an ability to build strong followership across the team and enterprise.</li><li>Bachelor’s degree or relevant experience</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Manager, Communications – Reputation Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise. As the Offers and Rewards Marketing Team, we excite Card Members to redeem points, use offers, and diversify spend through personalized, customer-first marketing and compelling, effective offers that make Membership more rewarding. One of the main pillars of the team is Amex Offers, which we promote to Card Members to incentivize and reward card usage. (Visit <a href="http://www.americanexpress.com/en-us/benefits/offers/" target="_blank">www.americanexpress.com/en-us/benefits/offers/</a> for more info).The Senior Analyst will lead a workstream to drive ongoing innovation in marketing Amex Offers to our Card Members. You will be responsible for ideating and implementing varying digital marketing campaigns to excite Card Members to enroll in Amex Offers, encourage them to redeem, and motivate them to do it again and again. This role will be a key connection point for partners across the enterprise including product owners, channel owners, legal/compliance teams, and marketers.This role is ideal for you if you are a customer-centric marketer who enjoys working in white space to identify and create new opportunities.<h4>Responsibilities</h4><ul><li>Lead ongoing marketing of Amex Offers across digital channels, including placements across Amex-owned and operated channels</li><li>Own the Amex Offers claims, marketing messages, and toolkit to support marketers who utilize Amex Offers across the Blue Box</li><li>Apply internal and external resources to identify trends that can further team and enterprise goals</li><li>Explore opportunities for channel expansion, partnering closely with associated teams to bring ideas to life</li><li>Continue to build on our team’s focus on lapsed Amex Offers users and how to bring them back to the ecosystem</li><li>Work closely with the Consumer Paid Media Center of Excellence to launch, learn from, and iterate on Amex Offers dedicated campaigns</li></ul><h4>Qualifications</h4><ul><li>2 years of digital marketing execution experience; paid media experience preferred</li><li>A strategic approach with the ability to work in white space, identify opportunities for growth, and develop innovative solutions that align with business objectives.</li><li>Track record of driving measurable results through creative, customer-centric marketing</li><li>Proactive self-starter who shows initiative, adapts well to change, and problem-solves independently</li><li>Excellent analytic skills, with the ability to use data to make informed decisions and translate insights into winning strategies</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively</li><li>Excitement to learn new things and develop subject matter expertise</li><li>Collaborative approach, and the ability to effectively influence internal partners</li><li>Exceptional oral and written communication skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Sr Analyst- Amex Offers Marketing Innovation

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise. As the Offers and Rewards Marketing Team, we excite Card Members to redeem points, use offers, and diversify spend through personalized, customer-first marketing and compelling, effective offers that make Membership more rewarding. One of the main pillars of the team is Amex Offers, which we promote to Card Members to incentivize and reward card usage. (Visit <a href="http://www.americanexpress.com/en-us/benefits/offers/" target="_blank">www.americanexpress.com/en-us/benefits/offers/</a> for more info).&nbsp;How will you make an impact in this role?The Senior Analyst will lead Merchant Amplification for Amex Offers. You will be responsible for deploying and advancing merchant offer specific marketing to excite Card Members to enroll in the offers, encourage them to redeem, and motivate them to do it again and again. This role is a key connection point between partners across Amex Offers Digital Media and US Customer Loyalty Marketing.&nbsp;This role is ideal for a collaborative marketer with a passion for the customer experience who develops subject matter expertise quickly.&nbsp;Responsibilities<ul><li>Continue to execute and iterate on the Merchant Amplification Strategy</li><li>Partner with Amex Offers Digital Media and across US Customer Loyalty Marketing to identify relevant, timely offers and deliver to Card Members via contextual channels</li><li>Lead the end-to-end execution of cross-channel, merchant specific marketing campaigns including agency and vendor relationships where applicable &nbsp; </li><li>Maintain the Amex Offers landing page, cycle of featured offers, and ADA compliance of the page</li><li>Partner across the enterprise to influence and optimize how merchant offers show up to customers</li></ul>Qualifications<ul><li>2 years digital marketing experience</li><li>Demonstrated history of effective partner management and ability to develop strong relationships across business units/team</li><li>Proactive self-starter who shows initiative, adapts well to change, and problem-solves independently</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively</li><li>Excitement to learn something new and develop subject matter expertise</li><li>Exceptional verbal and written communication skills</li><li>Comfort with execution platforms, pulling results, documenting learnings, and strategizing how to use those learnings </li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Sr Analyst- Amex Offers Merchant Amplification Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits nestled within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise.The Membership Rewards Marketing Senior Analyst will be tasked with helping to create and execute strategies that inspire Card Members to redeem their Membership Rewards points. This role is ideal for you if you are a customer-centric, collaborative, data-driven marketer that is eager to make a big impact on the business.&nbsp;Responsibilities<ul><li>Help develop marketing strategies that educate and inspire Card Members to redeem their Membership Rewards points.</li><li>Lead campaign execution in partnership with our Marketing Enablement Team, caring for targeting, compliance and brand reviews, testing, and more.</li><li>Partner with the Membership Rewards Product Team to execute and market targeted and broadscale redemption offers.</li><li>Track, assess and report on marketing results while identifying actionable learnings that will inform marketing strategies.</li><li>Continually advance our strategy and performance by innovating our tactics and applying a test &amp; learn approach.</li></ul>Minimum Qualifications:<ul><li>2-3 years of digital marketing execution experience.</li><li>A strategic mindset with the ability to think big-picture, identify opportunities for growth, and develop innovative solutions that align with business objectives.</li><li>Experience engaging creative agencies to deliver compelling and compliant creatives.</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively.</li><li>Excellent analytic skills, with the ability to use data to make informed decisions and translate insights into winning strategies.</li><li>Collaborative approach, and the ability to partner effectively across band levels and cross-functional teams.</li><li>Proactive self-starter with the ability to take initiative, adapt well to change, and problem-solve independently.</li><li>Desire to have fun, inspire a positive team culture, and embrace a growth mindset in a dynamic environment.</li><li>Exceptional oral and written communication skills.</li><li>Bachelor’s degree and experience in marketing, business, communications or a related field is preferred.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

12 Marketing / Communications / PR Jobs in New York, NY, USA