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<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.Director – Quality Assurance &amp; Improvement Program (QAIP)The Director – Quality Assurance &amp; Improvement Program (QAIP) leads the QAIP team (8 direct reports), oversees the planning, execution and reporting of quality assurance (QA) reviews and initiatives in conformance with professional and department standards, budgets and deadlines, and helps grow and develop the QAIP team to provide strong credible challenge over audit execution and operational processes to build strong credibility and influence across the department.Key Responsibilities:<ul><li>Help develop and execute the QAIP team’s strategy</li><li>Lead annual QAIP planning activities</li><li>Manage and maintain all aspects of the QAIP universe and reviews including: internal audits, risk assessments, business monitoring procedures, issue management corrective action plans, management and board committee reporting, and IAG operations</li><li>Supervise the execution of QA reviews and issue management by the QAIP Team</li><li>Serve as People Leader for direct reports, focused on annual goal setting, performance management, and long-term career development</li><li>Oversee regular regulatory requests related to QAIP activities and processes</li><li>Lead the expansion of data analytics across QA reviews</li><li>Manage regular operational reporting to IAG Management, Audit Committees, and other business reporting stakeholders. </li><li>Adapt quickly to unstructured assignments, clarifying objectives and delivering results</li><li>Current or ability to quickly develop strong understanding of American Express' Internal Audit Group’s operating model, processes, products, and teams</li><li>Enable effective assessment of controls, and delivery of high-quality findings by coordinating with appropriate control groups and external auditors in planning and executing QA work</li><li>Present QA review objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional competent manner</li><li>Assist QA team with finding alignment, delivery of high-impact QA reports, and thematic root cause analysis</li><li>Partner closely with Process &amp; Product teams to drive change to IAG policies, procedures, and systems that increase quality and efficiency based on QA findings and observations</li><li>Maintain internal audit competency through ongoing professional development, including data literacy skills</li><li>Lead multiple simultaneous QA review projects of all sizes and complexity across multiple areas within and outside of local region, in unfamiliar areas, and over multiple audit leaders</li><li>Effectively coach, teach, mentor and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices</li><li>Maintain the team's resource calendar, training program and recruiting pipeline, and execute recruiting processes</li><li>Support internal and external assessments (including regulatory examinations) of the Internal Audit function, including facilitating pre-planning and readiness reviews.</li><li>Identify improvement opportunities and best practices based on results of quality assurance reviews</li><li>Partner with Audit Methodology and Professional Development team to design and deliver audit-related training program components to diverse groups of auditors with varying levels of experience based on QA results.</li><li>Manage external benchmarking activities and maintain awareness of current, best-in-class internal audit practices</li></ul><h4>Minimum Qualifications:</h4><ul><li>Minimum of 7 years of relevant experience in audit</li><li>Understanding of regulatory, accounting, and financial industry guidance and best practices relevant to the business, including technology and data implications</li><li>BA, BS, or equivalent degree in accounting or finance related field</li><li>Ability to break down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with clarity and professionalism</li><li>Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential control issues and potential solutions to close gaps</li><li>Ability to effectively integrate business, operational, technological, data, and financial components in audit work</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities</li><li>Proven ability to lead and manage multiple projects and provide quality review across deliverables</li><li>Proven ability lead team members in a way that inspires, develops, and delivers results</li><li>Strong knowledge and appreciation of IA standards, regulatory, and financial industry guidance and best practices relevant to Internal Audit required</li></ul><h4>Preferred Qualifications</h4><ul><li>Professional certification: CPA, CIA, CISA or other relevant industry certification preferred</li><li>Analytics experience in internal audit, risk management, and/or financial services preferred</li><li>Big 4 or large Financial Services industry experience</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards preferred</li><li>Experience with technology control testing including interface inputs, reports, application security and business continuity and third parties preferred</li><li>Direct experience in quality assurance reviews related to Internal Audit</li></ul>Non-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Audit Director - Quality Assurance and Improvement Program

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Enterprise Digital &amp; Data Solutions (EDDS) creates unified digital experiences for prospects and members across the entire customer lifecycle, powered by data and supports AXP growth by designing best-in-class digital &amp; data capabilities and platforms.EDDS is seeking a Director, Control Management to support business unit (1LOD) implementation of a new operational risk management framework. The role will thoughtfully coordinate changes impacting the business stemming from this build out through effective program management and collaboration with leaders across Operational Risk Management (ORM), Control Management, Compliance, Audit and the Business Unit.How will you make an impact in this role?<ul><li>Collaborate with ORM and Control Management pillar leads to define program build out workstreams (&amp; sub activities), identify critical dependencies and track progress of key milestones.</li><li>Provide regular reporting and read outs to management, escalating activities at-risk and collaborating on approach for path-to-green.</li><li>Support enterprise needs of the Business Unit Control Management teams which may include, but not limited to publication of dashboards &amp; scorecards, hiring events and training.</li><li>Collaborate with business and control management leaders to evaluate and enhance our operating model, striking the right balance between business outcomes and risk management.</li><li>Lead Working Sessions &amp; BU Community of Practice to facilitate transparency, sharing of insights and best practices amongst business leaders.</li><li>Champion risk management practice within the business.</li><li>Foster a culture of risk awareness and ongoing improvement within the team and the broader organization.</li></ul>Minimum Qualifications<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp; <ul><li>Translating operational risk strategy and appetite into execution guidelines </li><li>Review the tracking and identifying of issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds&nbsp;</li><li>Oversee the implementation of the operational risk governance frameworks&nbsp;&nbsp;</li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;&nbsp;</li><li>Manage the operational risk exam management processes </li></ul></li><li>Experience in financial services industry, preferably within a globally systemically important bank (G-SIB)</li><li>ORMCM</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director-Control Management, EDDS Specialty

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Director &amp; Counsel – US Consumer and Commercial Legal TeamThe US Consumer and Commercial Legal Team in the General Counsel’s Organization (GCO) is seeking a Director &amp; Counsel to support various aspects of our small business ecosystem, American Express Business Blueprint, including the legal questions that arise relating to the homepage, mobile app, platform and customer journeys. This role will also advise teams responsible for our commercial and consumer cashflow insights products as well as inbound data strategy and governance. This attorney will serve as a thought leader on the subject of data use and portability.Role &amp; Responsibilities:<ul><li>Support the evolution of the homepage and mobile app for Amex’s small business online financial services offerings;</li><li>Counsel business teams managing small business profiles across all small business products; </li><li>Negotiate and draft agreements with third parties, including data providers;</li><li>Consult on inbound data projects, help roll out new cashflow management features, support changes to the UX and draft terms, conditions and disclosures;</li><li>Provide subject matter expertise on laws and regulations related to data use and portability; and</li><li>Collaborate across the GCO and with business units to facilitate knowledge sharing and best practices.</li></ul>Minimum Qualifications <ul><li>·Bachelor’s degree and J.D.&nbsp;from an accredited law school </li><li>Qualified to practice law in New York in good standing</li><li>6 years of relevant experience in a law firm and/or in-house corporate legal environment</li><li>Excellent communication, analytical, problem-solving, organizational and interpersonal skills</li><li>High level of professionalism and confidentiality, with a commitment to ethical conduct</li><li>Must have the ability to work independently</li><li>Must possess excellent writing skills</li></ul>Preferred Qualifications<ul><li>Direct experience managing complex projects in a regulated, deadline intensive environment</li><li>Proven ability to act as a trusted advisor and synthesize complex legal issues for business leaders</li><li>Passion for working towards creative, solution-oriented outcomes that effectively address legal requirements</li><li>Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances</li><li>Ability to gain credibility, manage expectations and generate buy-in through relationship building and communication</li><li>High-energy, team oriented, self-starter with strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization</li><li>Must work well in cross-functional team settings and have a keen eye for initiating and driving end to end process improvements to enhance efficiency and productivity</li><li>Prior experience advising banking and fintech clients</li></ul>Additional Details<ul><li>Location:&nbsp;200 Vesey St, New York, NY 10285 or 1331 Spring Street, Atlanta, GA 30309</li><li>Workplace Flexibility:&nbsp;Hybrid</li><li>Travel: No</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director & Counsel, US Consumer & Commercial Group

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Looking to join a team in technology that is dynamic, fast paced and forward looking? Establish a new foundation in Business &amp; Vendor Management in the Technology organization as the Director of Business and Vendor Management for Infrastructure. You will provide contractual, operational, and vendor relationship management across a broad spectrum of Technology products focused specifically on Technology infrastructure (e.g. telecom, networking, server, storage, data center solutions and other managed services).How will you make an impact in this role?The key role for the Director of Infrastructure is to work with Technology vendors and/or internal partners in identifying, defining, and enforcing contractual elements and/or internal agreements. It is critical to hold the vendor partners accountable and ensure American Express teams and vendors align to established vendor engagement polices and standards and interagency guidelines.&nbsp;This is a newly established role, responsible for leading a small team with the opportunity for growth and enhancement of our vendor management oversight. The core functions of this position will include contract management, vendor relationship management, consulting and sourcing and managing vendor performance.Key Responsibilities<ul><li>Establish and maintain positive relationships with Technology vendors and internal Technology partners at all levels Responsible for specific contract elements and relationship management of large vendor engagements in relation to vendors and/or relationship management with internal Technology partners</li><li>Support sourcing and negotiation by providing thought leadership and benchmarking to maximize commercial value on our contracts </li><li>Partner with our key Amex stakeholders to negotiate and adhere to contractual commitments and internal guidelines</li><li>Drive optimal vendor performance across the portfolio by monitoring vendor performance against evaluation criteria defined within contracts and internal Technology partners </li><li>Address escalated vendor issues on behalf of Technology through a formal dispute resolution process from performance governance meetings </li><li>May be responsible for drafting standard contractual Technology vendor terms and conditions, in accordance with AXP’s global standards and in partnership with Global Supply Management </li><li>Partner with the General Counsel’s Office, Global Supply Management, Compliance and Security teams, as needed </li><li>Be proactive in driving business results</li></ul>Minimum Qualifications<ul><li>Bachelor’s Degree in related field required</li></ul><ul><li>Relevant work experience in contract management, procurement, vendor management, sourcing and/or third-party risk management</li><li>Supervisory/management experience including building a diverse and inclusive team </li><li>Capabilities to set an agenda, define what winning looks like with an Enterprise first mentality </li><li>Ability to influence without direct authority at all levels of the organization via verbal and written communication </li><li>Strong analytical, project management, business reporting, and problem-solving skills, with the ability to come to conclusions and make clear, concise recommendations based on findings </li><li>Demonstrated consultative skills – questioning, negotiating, listening </li><li>Ability to work on cross-functional teams in a matrix environment to deliver on common goals&nbsp;</li><li>Understanding of the Technology industry. Experience in managing telecom and networking contracts is required&nbsp;</li><li>Ability to lead a team to define detailed value-added requirements and success criteria, knowledge, and experience with the product lifecycle </li><li>Demonstrated ability to manage and act as an advocate of change </li><li>Ability to champion a learning culture to drive continuous improvements and standardization</li></ul>Preferred Qualifications<ul><li>Advanced degree preferred</li><li>Experience managing a full spectrum of infrastructure contracts is preferred</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director Vendor Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Digital acquisition is one of Amex’s top priorities. Core to delivering on this priority are card and banking application and onboarding experiences that enable our customers to apply for our products with the least amount of effort, wherever and however they choose to apply. In addition to an enormous emphasis on users and usability, our team is responsible for card number assignment and fulfillment of new applications while maintaining a frictionless experience. This requires a multi-dimensional approach to the fulfillment of applications we receive through Digital acquisitions as we drive faster approval-to-spend timeframes for existing and new customers.We are looking for a passionate, talented, and adaptable strategic product thought leader to own platform fulfillment capabilities that support American Express’ prospect and customer, Card and non- card fulfillment platforms.In this role, you will develop the product strategy, drive implementation of that strategy, and lead a global team associated with the “Set up My Product” (SMP) Area Product Group (APG) within the Acquisitions Orchestration Platforms &amp; Services Strategy (AOPSS) team. You will lead a high-performing and nimble team of product managers and partner with senior leaders and their teams across Technology, Analytics, Application journeys, Compliance, Privacy, and market foundations to deliver products and initiatives that will directly contribute to the success of our company.You will be responsible for:<ul><li>Owning, developing, and delivering SMP-related strategies and capabilities to include the Card Number Allocation Platform (CNAP) and the Electronic Fulfillment Platform (EFP)</li><li>Owning key stakeholder relationships across journey experience, compliance, and engineering associated with the SMP APG</li><li>Owning product discovery by forming hypotheses, defining objectives and key results, socializing results with leaders, and delivering options that best balance cost and benefit to achieve defined outcomes</li><li>Defining outcomes and associated strategic Key Performance Indicators (KPI’s) to drive strategic business value while balancing product innovation and efficiency</li><li>Prioritizing and coordinating initiatives to reduce friction, enhancing automation, and decreasing approval-to-spend timeframes to generate incremental revenue via product enhancements and continuous experimentation.</li><li>Identifying discovery outcomes, guiding stakeholders as they navigate the product management life cycle, and establishing clear prioritization criteria</li></ul>Preferred Qualifications<ul><li>Proven experience as a product thought leader with the ability to influence strategic aspects of digital product management</li><li>Extensive product management experience in an Agile environment and with products and platforms, with direct responsibility for a product directly supported by a technology scrum team</li><li>Proven ability to develop and execute against a product vision, strategy and prioritized backlog</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams, build relationships, influence decisions, and deliver on shared objectives</li><li>Relationship management skills with ability strengthen business partnerships across business units and key functional support areas</li><li>Deep understanding of the acquisitions process and particularly the fulfillment platform areas of this process</li><li>Experience with CNAP, EFP a plus</li><li>Demonstrated ability to analyze data and processes to identify creative solutions, drive incremental improvement, and deliver and measure success through effective KPI development</li><li>Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the GCS Control Management Governance team is to establish the Operational Risk and Controls strategy for GCS, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.GCS is looking for a Director of Control Management (Strategy &amp; Governance) to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;<h4>The Director, Control Management (Strategy &amp; Governance) will:</h4><ul><li>Develop execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Track and identify issues with KRI limits and risk appetite for GCS to ensure operational risks are managed within agreed thresholds, and leverage these metrics to detect significant or concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly</li><li>Implement the operational risk framework to enable effective risk management and decision making in the BU</li><li>Lead risk and controls governance forums for GCS, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums (e.g., Community of Practice)</li><li>Create BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication (e.g., Communities of Practice)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Develop and administer implementation of comprehensive training initiatives and clear career progression plans that align with Operational Risk Management </li><li>Establish processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul><h4>Required Qualifications:&nbsp;</h4><ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul><h4>Preferred Qualifications: </h4><ul><li>&nbsp;Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Translating operational risk strategy and appetite into execution guidelines</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds</li><li>Implementing the operational risk governance frameworks </li><li>Creating, communicating and ensuring understanding and adherence to operational risk procedures and standards </li><li>Supporting the operational risk exam management processes</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director – Control Management (Strategy & Governance)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.This Director position is a critical hands-on leadership role in the US SME Strategy team that will be responsible for Commercial Limits Underwriting strategies and capabilities. The incumbent will play an influential role working closely with partners in Product, Sales, RPDS &amp; GSN to create and drive strategies to grow the portfolio through transformational ideas and new capabilities that outclass competitors and provide world-class customer experience.The incumbent’s key responsibilities will include but not limited to:<ul><li>Incumbent is responsible for managing the capacity/limit management for the US GCS portfolios – this includes the analytics, strategy and capabilities </li><li>Partner closely with the New-Accounts risk team to launch strategies to improve customer experience and increase application volumes</li><li>Partner with Product and RPDS to launch new capabilities like Codat and recurring underwriting framework </li><li>Work with the Product, Servicing, and Sales teams within the GCS organization and broader CFR organization to design and implement strategic initiatives that enable prudent and profitable growth while controlling for through-the-cycle volatility.</li><li>Drive deep-dive analytics and partner with the Decision Science team to enhance economic logic that supports core risk management decisions.</li><li>Lead, engage, and inspire a large team of high performing risk management professionals </li></ul>QualificationsThe ideal candidate will possess: <ul><li>5+ years of experience in relevant credit risk management expertise </li><li>Strategic thinking, with a focus on innovation</li><li>Deep knowledge of commercial business and AXP risk capabilities</li><li>Deep knowledge on financial statements and key financial ratios </li><li>Strong analytical skills and an innovative approach to solving both practical and theoretical business problems</li><li>Intellectual curiosity, adaptability in a dynamic environment, and an ability to re-engineer long-standing processes and infrastructure</li><li>Ability to build strong relationships, operate within large cross-functional teams, and influence business partners to drive change</li><li>Advanced degree in statistics, econometrics, operations research, mathematics, data science, engineering, business management or a related quantitative field of study</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Fair Lending Director role is part of a centralized team responsible for administering a comprehensive Fair Lending regulatory compliance program for American Express. The role is responsible for assisting the VP – Fair Lending in administering, coordinating, and continuing the enhancement of the Fair Lending program in the U.S., and for ensuring compliance with fair lending laws and regulations. Responsibilities include monitoring the day-to-day compliance activities, researching and responding to fair lending compliance questions, conducting fair lending risk assessments, coordinating and reviewing analysis results, and preparing management reporting as needed and appropriate.How will you make an impact in this role?<ul><li>Ensure an effective Fair Lending Risk Management Program (Program) that is appropriate for the size and complexity of the Bank's business practices and objectives;</li><li>Provide strategic oversight of the Bank's Program and partner with the VP – Fair Lending to create an annual plan for the Bank;</li><li>Assist the Bank in identifying fair lending risks and emerging issues applicable to their ongoing and proposed business activities;</li><li>Provide direction on the development, implementation, and oversight for the Bank's fair lending monitoring and testing programs including methodologies applied to conduct fair lending statistical analysis;</li><li>Lead team of individuals responsible for providing oversight over review of complaints alleging discrimination;</li><li>Communicate changes to pertinent fair lending laws and regulations and state laws as well as significant industry trends and partner with the Bank to implement or revise processes to address these changes (including new requirements as part of Dodd Frank Section 1071);</li><li>Develop and implement effective fair lending training for all relevant areas within the Bank;</li><li>Collaborate with the Bank on corrective action or remediation plans for identified compliance weaknesses and monitor the status of the remediation plans;</li><li>Prepare reporting for Senior Management and Board of Directors on Fair Lending Program activities and fair lending risk;</li><li>Support annual examinations of Fair Lending Program by various regulatory agencies;</li></ul>Minimum Qualifications<ul><li>Bachelor's Degree or equivalent experience required; advanced degree (J.D or M.A. or above in Statistics) preferred.</li><li>At least five (5) years or more of progressive and demonstrated Fair Lending compliance experience in the financial services industry.</li><li>Deep regulatory knowledge of all Fair Lending regulations and requirements.</li><li>Strong project management skills, ability to manage multiple projects and support multiple priorities simultaneously.</li><li>Knowledge of all regulatory bodies that influence U.S. Fair Lending practices and general banking practices within the United States.</li><li>Sound experience in managing activity in U.S. lending, compliance, banking, regulatory examination or audit required.</li><li>Strong knowledge with statistical testing methods used to conduct fair lending statistical analysis.</li></ul>Preferred Qualifications<ul><li>Demonstrated leadership skills and ability to operate smoothly in a cross cultural, global environment will be important.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.&nbsp;The Compliance Risk Management Program is seeking a skilled Regulatory Compliance Director to lead the global regulatory compliance function within the Global Compliance &amp; Ethics organization. This role will oversee the proactive identification, assessment, and implementation of new and/or changes to laws, rules, and regulations across the organization, ensuring that all business units adhere to evolving regulations. Additionally, this Director will manage the American Express inventory of laws, rules, and regulations applicable to AXP products, services, legal entities, and corporate services, ensuring that all regulatory requirements are systematically tracked, categorized, summarized and integrated into American Express’s risk taxonomy framework. The ideal candidate will possess expertise in navigating the complex regulatory environment affecting financial services and will be adept at managing changes that impact our business operations worldwide.Key Responsibilities:Regulatory Change Leadership<ul><li>Oversee a global Compliance program team responsible for governing the AXP inventory of laws, rules, and regulations to include driving the end-to-end process of regulatory change management.</li><li>Lead a team responsible for monitoring regulatory changes globally, assessing impact, and ensuring timely implementation across business units.&nbsp; &nbsp; &nbsp;&nbsp;</li><li>Develop and implement a comprehensive Center of Excellence program that supports proactive identification and response to regulatory changes.</li><li>Define and execute a strategy to review and summarize laws, rules, and regulations into clear, concise bundles leveraging artificial intelligence.&nbsp;</li><li>Collaborate with Subject Matter Experts to integrate the laws, rules, regulation summaries into the Enterprise Risk Taxonomy.&nbsp;</li></ul>Regulatory Compliance Risk Assessment<ul><li>Oversee risk assessment processes to ensure that regulatory change management activities are integrated into the Enterprise Risk Taxonomy supporting first line of defense risk assessments.</li><li>Establish, implement and maintain risk standards and programs to drive compliance with legal, regulatory, and Corporate Policy requirements.</li><li>Ensure business units demonstrate how compliance is achieved with all relevant regulatory requirements, supporting the organization’s risk posture.</li></ul>Laws, Rules, and Regulations Library Management<ul><li>Provide strategic leadership on maintaining a comprehensive and up-to-date legal inventory that aligns with global regulatory requirements and supports business objectives.&nbsp; &nbsp; &nbsp;</li><li>Design and oversee the management of a global legal inventory system, leveraging generative artificial intelligence tools to create plain English summaries and ensuring a comprehensive, organized repository of regulatory obligations and requirements.</li><li>Collaborate with Legal, Compliance, and third-party vendor teams to ensure the accuracy and completeness of the regulatory inventory scope and content.</li><li>Develop metrics to monitor inventory status, providing reporting on legal requirements, regulatory gaps, and implementation progress.</li></ul>People and Program Leadership<ul><li>Lead and develop a high-performing Regulatory Compliance team, fostering a culture of compliance excellence and continuous improvement.&nbsp;</li><li>Ensure training and development programs are in place to upskill team members in regulatory change management best practices, legal inventory management, and compliance technology solutions.</li></ul>Stakeholder Engagement and Communication<ul><li>Act as a primary liaison between regulatory bodies, compliance teams, legal departments, and business units to communicate new and updated regulatory requirements.</li><li>Drive awareness of regulatory change requirements across the organization, ensuring alignment and accountability to include provide updates to relevant committees as appropriate.</li></ul>Data and Reporting Strategy<ul><li>Develop reporting frameworks to monitor and communicate regulatory change initiatives, inventory metrics, and compliance status to executive leadership.</li><li>Synthesize complex data into executive-level reports highlighting key risks, trends, and progress on regulatory adaptation initiatives for board members and regulators.&nbsp;</li><li>Provide direction on the adoption and integration of advanced regulatory intelligence tools that enhance real-time monitoring, reporting accuracy, and predictive analytics capabilities in managing compliance changes.</li></ul><h4>Qualifications:</h4><ul><li>Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.</li><li>Minimum of 10&nbsp;&nbsp;years of overall experience in Banking and Financial Services, of which a minimum of 5 years experience in risk management (includes compliance, regulatory change management, financial crimes, operational risk, audit, legal, or credit risk)</li><li>Professional regulatory compliance certification required</li><li>Experience using generative artificial intelligence tools preferred</li><li>In-depth knowledge of regulatory frameworks applicable to global financial services and payment institutions (e.g., Basel III, GDPR, AML, PSD2, FATCA).</li><li>Intermediate skills in data analysis, reporting, and risk assessment, including the use of data visualization tools (e.g., Tableau, Power BI).</li><li>Strong understanding of legal inventory management, including best practices for regulatory obligation tracking and reporting.</li><li>Experience in compliance technology implementation, especially tools related to legal inventory and regulatory change tracking.</li><li>Demonstrated ability to lead cross-functional teams and manage complex regulatory change projects.</li><li>Excellent analytical, communication, and presentation skills with the ability to convey complex regulatory information clearly and concisely to senior leadership.</li><li>Familiarity with data governance, data strategy, and how they intersect with regulatory compliance.</li></ul><h4>Skills:</h4><ul><li>Strategic thinking and a proactive approach to regulatory change and legal inventory management.</li><li>Strong project management and organizational skills with a track record of successful regulatory change implementations.</li><li>Proficiency with compliance systems, regulatory change management platforms and tools (e.g., Thomson Reuters Regulatory Intelligence, CUBE, Archer).</li><li>Intermediate skills in data analysis, reporting, and risk assessment, including the use of data visualization tools (e.g., Tableau, Power BI).</li><li>Excellent interpersonal skills to influence and collaborate with stakeholders at all levels.</li><li>Familiarity with regulatory requirements issued by CFPB, Federal Reserve, and OCC.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization’s Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Audit &amp; Regulatory Engagement team will support the Compliance Risk Management internal and external exams and audits, ensure timely closure of findings, educate partners with an examiner and regulator mindset and streamline and enhance the efficiency and effectiveness of Compliance Risk exam management process.The Director, Audit &amp; Regulatory Engagement will:<ul><li>Support the day-to-day internal and external exam management process, working across enterprise functions</li><li>Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner</li><li>Partner with Compliance teams and advise on responses to exam inquiries</li><li>Streamline and enhance the efficiency and effectiveness of Compliance exam management processes</li><li>Review and enforce compliance with enterprise policies</li><li>Lead Compliance exam and findings communications with committees (e.g, Compliance Risk Management Committee) and share insights and lessons learned across forums (e.g., community of practice)</li><li>Be a thought leader and share insights, best practices, etc. across the enterprise</li><li>Recruit and lead international team of high performing risk management professionals</li></ul>Qualifications:<ul><li>6+ years in operational risk management (e.g., within Risk and / or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU / tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and / or operational standards</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends and evaluate risk scenarios effectively</li><li>Experience supporting risk exam management processes preferred</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

30 Leadership / Executive Board Jobs in New York, NY, USA