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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Campus Talent Acquisition (TA) team is responsible for attracting, engaging, assessing and hiring future leaders of the enterprise, through early career channels including internships and direct campus recruitment. American Express is seeking a seasoned leader who has the necessary background and experience to lead the Campus TA function across the US and continue our journey of a best-in-class recruitment function.The Director, US Campus TA will be responsible driving an enterprise-wide strategy for early talent, in close partnership with the business.This leader will be responsible for creating compelling recruitment strategies, designed to secure the best early talent for the enterprise, leveraging innovative sourcing channels in parallel with exception operational rigor.The leader will focus on university relationships and other partnerships, and oversee initiatives and programs designed to target, attract, and hire early career talent.This role is responsible for driving forward our recruitment strategy including enhancing our on-campus presence and building a consistent marketing and outreach experience, leveraging a broad range of partners, in person and virtual engagement.The Director will uplift our selection and assessment strategies, prioritizing a skills-first approach to talent identification along will developing relationships with critical senior leaders, and driving clarity on the partnership between Campus and the business.The candidate will need to have focus on operational excellence, continuing to enhance the end-to-end recruitment process for US Campus, ensuring impeccable operational rigor and control management.How will you make an impact in this role?<ul><li>Design and lead execution of early careers talent acquisition strategies across the enterprise for the US</li><li>Develop overall strategy to build and deliver a best-in-class candidate experience, through monitoring and measurement of the overall effectiveness/impact of the TA strategies, TA execution, and stakeholder/candidate satisfaction</li><li>Use data and analytics to drive the recruiting strategy, planning and process; lead with a risk and control management approach</li><li>Be a true brand ambassador, and partner with recruitment marketing team to develop an on-campus marketing strategy ranging from event activation ideas to social media to event collateral to event swag</li><li>Partner with Programs Center of Excellence within Campus TA to deliver a high quality and robust learning experience for interns and full time Campus hires in the US</li><li>Maintain high visibility, close partnerships and influence with senior leaders within business units and functions as well as other stakeholders including Colleague Strategic Partners and Colleague Total Rewards &amp; Well-being</li><li>Be an expert in recruitment best practice and market trends, educating and influencing hiring leaders and stakeholders </li><li>Provide thought leadership and deep subject matter expertise to the enterprise, bringing best practices, views on the external talent</li><li>Qualify, select and manage relationships and performance partnerships</li><li>Provide thought leadership and leverage executive relationships to support US campus recruitment efforts</li><li>Promote and enhance the American Express’ colleague value proposition to the external market&nbsp;</li></ul>Minimum Qualifications<ul><li>7+ years of Campus/University Recruitment experience </li><li>Demonstrated experience leading large Talent Acquisition teams</li><li>Deep understanding of the university recruitment and early careers environment in the US across multiple talent segments</li><li>Demonstrated experience designing and delivering early careers recruitment strategies</li><li>Exceptional people leadership</li><li>Deep operational recruitment leadership experience, with proven use of data and insight to drive operational effectiveness</li></ul>Preferred Qualifications&nbsp;<ul><li>Deep client service orientation combined with a strong sense of urgency, drive for results and business judgment</li><li>Excellent consultative, communication, collaboration, and influencing skills at the executive level</li><li>Strategic thinker coupled with a hands-on practical approach and the ability to translate ideas into solutions that deliver measurable results</li><li>Strong project management skills, with the ability to lead large-scale, complex initiatives</li><li>Shown ability to source, qualify, engage, assess and attract candidates, and to engage university recruitment partners in productive relationships</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

American Express

Director - US Campus Talent Acquisition

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Government Affairs group within the General Counsel’s Organization seeks a Manager, U.S. Regulatory Relations – Reporting.&nbsp;&nbsp;As the principal intermediary between the company and the supervisory personnel of its federal banking regulators, the U.S. Regulatory Relations (USRR) team plays a critical strategic role driving a cohesive approach to supervision, including by identifying focus areas of the regulators across engagements and preparing senior executives and the boards of both American Express (AXP) and American Express National Bank (AENB) for their interactions with agency personnel. The Reporting and Quality Assurance team within USRR is chiefly responsible a steady stream of reporting to the agencies, senior management and the AXP and AENB boards, among other functions.The new Manager will be responsible for a suite of periodic and ad hoc regulatory reporting, including analytics that feed that reporting. The successful candidate will be in charge of gathering insights and developing reports for C-Suite executives, the AXP and AENB Boards of Directors, and a range of critical stakeholders across the enterprise. Special and hoc projects will provide additional growth opportunities.&nbsp;The Manager will collaborate closely with colleagues across USRR, as well as the Global Risk &amp; Compliance Regulatory Exam Lifecycle Management (RELM) team and the Internal Audit Group (IAG), to gather critical information and insights for various reports and communications. In so doing, this individual will play a critical role ensuring the quality and consistency of messaging shared with key stakeholders across business units and functions, which in turn facilitates a cohesive approach to regulatory supervision.&nbsp;Responsibilities&nbsp;<ul><li>Lead the development of various weekly, monthly and quarterly reporting products tracking developments in supervisory activity, for regulators and senior company leadership – including management committees and the AXP and AENB Boards – working in collaboration with the broader USRR team and key partners across the enterprise.</li><li>Gather insights through data analytics to identify trends in regulatory activities</li><li>Compile Daily News Updates to support awareness of pertinent external developments among a subscriber base of over 750 readers across the enterprise</li><li>Develop and manage user stories for data visualization repository and graphics automation library</li><li>Serve as the product manager for the USRR website.&nbsp;Understand requirements from key end-users and work with Technology to design and implement solutions&nbsp;</li><li>Provide occasional support for other team functions including quality assurance testing to ensure adherence to standards in addressing regulatory inquiries and the submission of documentation to the regulators on an established cadence.</li></ul>Required Qualifications<ul><li>5+ years of relevant experience preferred</li><li>Bachelor's degree required.</li><li>Prior regulatory management experience preferred but not required</li><li>Advanced excel and data visualization skills</li><li>Prior experience working with data visualization tools such as Tableau a plus</li><li>Proficiency in Microsoft suite</li><li>Proven experience and strong skills in preparing comprehensive and effective presentation materials</li><li>Excellent written and verbal communication skills, including ability to distill complex matters effectively</li><li>Highly organized and great attention to detail</li><li>Strong inter-personal skills; able to establish and maintain cooperative working relationships across teams</li><li>Strong analytical and problem-solving skills</li><li>Ability to work well under pressure and in a fast-paced environment&nbsp;and to manage multiple deliverables simultaneously; operate with a sense of urgency</li><li>Demonstrated ability to operate independently and escalate issues appropriately and in a timely manner</li><li>Highly motivated self-starter with great personal accountability and project management skills</li><li>Intellectually curious and creative, with a strong growth mind-set</li><li>Ability to work effectively in a matrix environment</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager, U.S. Regulatory Relations - Reporting

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.The Portfolio Analyst role presents a dynamic opportunity for a motivated and accomplished financial professional to manage all aspects of the operating expense base for the Tech Portfolio Management (TPM) organization.&nbsp; As a Portfolio Analyst, you will establish strong partnerships with the TBE leadership team, Finance, and peers across Tech Portfolio Management to ensure the financial success of TPM through sound management of monthly operating expenses.How will you make an impact in this role?Running the day-to-day portfolio operations for a subset of delivery teams Utilizing appropriate reporting tools to monitor and track portfolio(s) against various Financial and Portfolio KPIs and metrics. Preparing detailed analysis of financial data across multiple teams leveraging in house as well as industry standard tools (Oracle, Rally, Jira, etc.). Support strategic projects that enable the organization to best manage its investment portfolios. Build strong working relationships across the Technology, Finance, and Product teams to enhance collaboration, problem-solving and generate solutions that drive tangible results. Work with 3rd party vendors to facilitate resourcing needs.Responsibilities:<ul><li>This role is working in a servicing environment, leading or participating in a portfolio of projects and initiatives.</li><li>The analyst will support operations in planning and project delivery for the Business Partners. Working with key stakeholders to focus on customer experience and optimizing processes.</li></ul>Minimum Qualifications<ul><li>Bachelors in Business Administration/Finance/Accounting.</li><li>3+ years of related experience</li><li>Proven Ability to execute task quickly</li><li>Experience in FinTech Industry</li></ul>Required Skills·MS Word·MS Excel·Confluence/Jira·PowerPoint Skills·Sharp Analytical SkillsFurther skills for success include:·Previous experience leading/supporting diverse initiatives·Demonstrable success mapping, challenging and improving existing processes·Leading change management projects within operational environment·Able to build relationships to get positive results and influence without authority·Ability to get results under timelines and prioritize multiple tasks concurrently·Comfortable in an ambiguous and fast paced environment, thrive on variety·Demonstrate a pro-active approach to problem solving·Creativity in solving problems and passion to identify and present effective solutions·Self-motivated, enthusiastic and able to manage time effectively to ensure timelines are met and work volumes are managed·Demonstrated understanding of multiple business functions preferredSalary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Portfolio Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Role DescriptionCreates user-centered experiences and interfaces for products and solutions which&nbsp;improves end-to-end user journeys. Develops the overall design and specifications for&nbsp;creating and enhancing the experience and functionality of user interfaces for company&nbsp;products. Uses design tools to create storyboards, wireframes, prototypes, information&nbsp;architecture diagrams and user journey maps for demonstrations and user testing.Produces high-fidelity designs for implementation by development teams. Analyze user&nbsp;research, business insights and other data to continuously improve customer&nbsp;experiences. Reviews proposed product changes or enhancements for compliance and&nbsp;alignment with desired user experience design and satisfaction standards and suggests&nbsp;improvements. Creates and maintains UI/UX resources such as content templates,&nbsp;samples and guidelines, to streamline the design process for designers and developers.Key Responsibilities<ul><li>Identifies the right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications. Sets the vision for the user experience.</li><li>Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data</li><li>Presents design decisions and design strategy to peers, partners and cross- functional leadership.</li><li>Actively improves design process and workflow for broader design organization.</li><li>Contributes to and actively improves design systems and UX patterns.</li><li>Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them</li><li>Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates</li><li>Mentors associate designers and peers and may have a direct report</li><li>Eﬃciently leverages design tools to deliver artifacts, drive collaboration with cross-functional partners, and build eﬃciencies into broader design team workflow</li></ul>Preferred Qualifications<ul><li>Has at least 5 years of hands-on experience in or with a product design organization</li><li>Demonstrates a deep understanding of user-centered design methodologies, research, and processes</li><li>Shares solutions and strategy to problem-solving initiatives in an engaging way</li><li>Is a proactive and energetic communicator, with an attention to detail</li><li>Must show experience leveraging Figma to build complex and organized component-driven designs in a fast-paced workflow</li><li>Management of a direct-report experience preferred</li><li>Understanding and execution of designs for responsive web and mobile app, striving for consistency across platforms</li><li>End-to-end execution of designs for responsive-web and mobile app, striving for consistency across platforms</li></ul>Skills<ul><li>Accessibility Design</li><li>Expert knowledge of Figma</li><li>Customer Journey Mapping</li><li>Design Thinking</li><li>Product Strategy</li><li>Prototyping</li><li>Requirements Gathering</li><li>Wireframing</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible hybrid working model&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Product Designer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products, accounting for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB. It also plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the teams including Enterprise Control Management.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The Senior Analyst, RCSA will support the implementation of the Risk &amp; Control Self-Assessment (RCSA) program in alignment with the 2LOD framework. This role is instrumental in fulfilling regulatory commitments and promoting a risk-aware culture across the organization.&nbsp;&nbsp;Responsibilities Include:<ul><li>Help provide RCSA guidance to Business Units (BUs) on 2LOD policies and translate emerging standards into BU execution context, which will be incorporated into associated 1LOD procedure documents to ensure alignment with the 2LOD framework, maintaining consistency and compliance across the organization. </li><li>Support development of RCSA procedures and standards for Operational Risk Management programs, creating and refining protocols such as escalation procedures to enhance 1LOD execution. </li><li>Help facilitate the understanding and use of the risk governance framework by the 1LOD across the enterprise.</li><li>Integrate regulatory changes by establishing processes to monitor and incorporate regulatory updates into 1LOD procedures and standards. </li><li>Share insights and best practices by helping to disseminate insights, best practices, and lessons learned across the enterprise to improve operational risk management practices.</li></ul>Required Qualifications:<ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function); understanding of critical operational risk management lifecycle activities.</li><li>Project management, communication, and interpersonal skills.</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards.</li></ul>Desired Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Exceptional organizational and problem-solving skills with attention to detail and critical thinking skills.</li><li>Experience in at least one of the following:<ul><li>Supporting identification of operational risks throughout business processes and systems.</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met.</li><li>Supporting independent control monitoring, including identification of control improvements.</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing.</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes.</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst - Enterprise Control Management RCSA

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The General Counsel’s organization at American Express is seeking a Director &amp; Counsel to support National Client Group (NCG) teams within the Global Merchant Services business (GMS).&nbsp; The successful candidate will provide strategic legal support and advice to NCG teams on policy, regulatory, transactional, and other matters related to merchant acceptance of the American Express Card. This role will involve broad collaboration and coordination within the business and with relevant stakeholders and will serve as a subject matter expert on industry rules and/or standards.The position will report to Vice President &amp; Senior Counsel in the GMS practice group of the General Counsel’s Organization (GCO) of American Express.The GMS business is a core business of American Express and fundamental to the operation of the American Express global payments network. GMS builds and maintains relationships with merchants that choose to accept the American Express Card and financial services companies who enable merchants to accept the Card, simultaneously delivering differentiated products and services and driving revenue growth for both merchants and American Express.&nbsp; The GMS business is responsible for signing merchants to accept the Card, processing Card transactions, and providing marketing and other innovative programs and services to grow our merchant and Card acceptance relationships. Role &amp; Responsibilities<ul><li>Provide primary legal support for NCG business teams managing key merchant relationships, working on a wide variety of matters such as commercial contracting, risk identification and mitigation, data issues, disputes handling, and new product offerings.</li><li>Draft, negotiate, and ensure execution of all types and aspects of commercial agreements relating to major national merchants, including complex Card acceptance agreements, working in close collaboration with the business and across the GCO.</li><li>Provide legal advice and strategic support to GMS business teams on legal and policy matters, business negotiations, marketing and information services, issues and programs, and regulatory and legal risks.</li><li>Coordinate with and support others in the GCO, Compliance, Operational Risk, and the business to ensure the most effective support and relevant expertise is applied to matters.</li><li>Participate in a small team of seasoned attorneys and legal managers offering thought leadership for cross-subject matter practice group issues and projects.</li><li>Support GMS Compliance and GMS OpsExcellence in a wide range of initiatives, from operational risk event responses to ongoing support of compliance monitoring and implementation. </li><li>Build and provide strong linkages across US and global teams to ensure consistency of approach and sharing of knowledge, best practices and current regional trends/developments.</li></ul>Minimum Qualifications<ul><li>J.D. with admission to practice law in the U.S.</li><li>6+ years of relevant work experience in a law firm and/or in-house corporate legal environment.</li><li>Significant experience drafting, reviewing, and negotiating complex commercial agreements.</li></ul>Preferred Qualifications<ul><li>Experience in the payments industry and merchant acquiring space.</li><li>Strong project management and coordination skills.</li><li>Ability to communicate complex issues clearly and persuasively, in both oral and written format.</li><li>Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings.</li><li>&nbsp; &nbsp; &nbsp;Ability to manage and prioritize competing demands while maintaining high attention to detail and meeting deadlines. </li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director & Counsel, National Client Group (Retail)

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.USCS is looking for a Sr. Analyst of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas. The Sr. Analyst, US Consumer Services Risk ID &amp; Assessment:<ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events&nbsp;</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)&nbsp;</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li><li>Partner across US Consumer Services and other core teams including Enterprise Digital &amp; Data Solutions and American Express Technology to enhance the control environment</li><li>Monitor, track and document daily metrics/issues in accordance with established SLAs</li><li>Accountable for completion of tasks and deliverables with a focus on detail, quality and efficiency</li><li>Integrate with and work closely with Team Members in US and India hours to manage Team workloads</li><li>Support and partner with cross functional teams to assess issues and work closely on technical issues</li></ul><h4>Required Qualifications: &nbsp;</h4><ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul><h4>Preferred Qualifications: &nbsp;</h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications that align with digital product/technology experience </li><li>Experience in at least one of the following:&nbsp; </li></ul><ul><li><ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes&nbsp; </li></ul></li></ul><ul><li>5+ years of Digital Product/Technology experience managing and executing across various operational risk management lifecycle activities and frameworks</li><li>Knowledge of process excellence, risk/control assessment data analysis, compliance, and internal IT control frameworks&nbsp;</li><li>Strong problem solver with the ability to use analytical methods to affect change&nbsp;</li><li>Strong project management skills to drive high quality, timely deliverables across a matrixed environment and ability to influence&nbsp;</li><li>Ability to conceptualize complex control relationships and develop rigor in control development, design and testing practices</li><li>Excellent written and verbal communication skills to deliver quality, actionable feedback on potential control issues&nbsp;</li></ul>ORMCMNon-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst - Control Management, Risk ID and Assessment

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Overview: Manager, Communications: Global Merchant &amp; Network Services&nbsp;The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media, colleague communications, and corporate social responsibility (CSR) initiatives.&nbsp;The manager will be an integral member of the CA&amp;C team supporting the American Express Global Merchant &amp; Network Services (GMNS) division. GMNS is responsible for relationships with Amex-accepting businesses, as well as third party payment providers, strategic bank and fintech partners, prepaid products, and the company’s global payments network.&nbsp;&nbsp;The manager will focus primarily on supporting external communications around global network initiatives within GMNS. Core areas of focus will include:&nbsp;<ul><li>American Express’ partnerships with fintechs, banks and other third-party payment providers in the US and globally. This includes a heavy focus on partnerships with banks and other third-party institutions in the U.S. and 110+ countries globally that license the American Express brand, issue local American Express-branded cards in their countries, and/or acquire local merchants on the American Express Network.</li><li>The capabilities and technologies that power the American Express Network, which enables secure and seamless payments by American Express Card Members and Merchants around the world.</li><li>The manager will help uncover fresh and creative ways to story tell against these core areas of business externally, working closely with internal colleagues to promote communications initiatives across the enterprise. This role reports to the Director, Communications, GMNS, who is responsible for driving external communications for global network strategies.&nbsp;</li></ul>How will you make an impact in this role? <ul><li>Support the business goals of GMNS by creating and executing compelling external communications strategies and programs – with a particular focus on global network initiatives. Collaborate closely with colleagues to amplify external communications initiatives internally across the enterprise.</li><li>Develop relationships with the media to promote GMNS advancements and executive perspectives. </li><li>Deploy executive visibility strategies for senior business leaders within GMNS through earned/owned media coverage, speaking engagements and social channels. </li><li>Support issues preparedness/management from end-to-end with senior oversight, working with colleagues across GMNS to draft reactive messaging and field incoming media requests. </li><li>Collaborate with colleagues globally to ensure alignment of GMNS communications activities across the business. </li><li>Monitor competitor and broader industry news and activities, including advancements in payments technology, infrastructure, and regulation, contextualizing news to senior business leaders as relevant.&nbsp; </li><li>Lead and compile weekly, monthly and quarterly reporting documents to showcase communications results and highlights to key stakeholders across the business.&nbsp;</li></ul>Minimum Qualifications<ul><li>5+ years of public relations/communications experience, with proven ability to: <ul><li>Navigate the media and digital landscape, with experience securing coverage with reporters and influencers across a mix of channels (social, earned, owned, paid)</li><li>Communicate/counsel senior executives with a high level of professionalism</li><li>Learn and absorb technical subject matter and translate material into easy-to-understand communications messages.&nbsp;</li><li>Help anticipate issues before they happen, taking a proactive approach to problem-solving</li><li>Lead multiple priorities in a fast paced work environment</li><li>Think independently, quickly, and apply good judgment</li><li>Demonstrate a superior attention to detail, with ability to lead projects from end-to-end</li><li>Must be a self-starter who is able to work independently, while operating as a great teammate, adaptable to diverse group of colleagues and clients across the globe.</li></ul></li></ul>Preferred Qualification<ul><li>Experience in payments or technology industries</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Manager, Communications - Global Merchant & Network Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.<ul><li>Create strategic vision, action plans and set goals in a manner that will encourage opportunities for global expansion and cross selling&nbsp;</li><li>Ownership of global strategic business plans that incorporate strategies and actions for penetrating relationships across business units and service units including metrics of success and regular, formal reviews </li><li>Maintaining detailed understanding of customers industries, business and organizational goals and objectives&nbsp;</li><li>Accountability in developing broad and deep relationships at all levels organizationally and globally- both internally and externally </li><li>Understand and communicate the Global Corporate Payments value proposition on a customer by customer basis, and be able to quantify that value for each client</li><li>Work with key contacts across Amex to cross-sell complimentary products and services designed for Commercial Card clients including B2B Payment Solutions and T&amp;E Payment Products</li><li>Consult with client and interface with key linkages and operations to ensure that service quality and contractual obligations are met/exceeded </li><li>Resolve issues using formal project and or action plans when required </li><li>Interpret and analyze client P&amp;Ls to create consultative strategies to improve key drivers and margin </li></ul>Minimum Qualifications<ul><li>Experience in developing and managing a pipeline of multiple opportunities, researching and understanding customer needs and planning strategically to progress the pipeline through solutions selling</li><li>Ability to develop, execute and complete a Work Plan, Strategy and Action Plan. Show the skill set to assemble and deliver a presentation telling a clear, concise story aimed at the specific outcome(s) with Procurement, Finance and Treasury professionals</li><li>Strong project management skills to facilitate SME involvement in designing and implementing effective programs</li><li>Understand, discuss, negotiate, explain and present products, economics and financials</li><li>Ability to lead discussions and influence decisions</li><li>Maturity of judgement in client and internal situations </li><li>Strong analytical skills</li><li>Ability to effectively leverage internal resources </li><li>Strong customer service skills and responsiveness</li><li>Polished, professional negotiation and selling skills</li><li>Solid knowledge of Global Corporate Payments products and services</li><li>Ability to drive results</li></ul>Preferred Qualifications<ul><li>Minimum of five years of Commercial Card Relationship Mgmt/Consulting/Sales experience&nbsp;</li><li>Understanding of Procure-to-Pay processes and Accounting/ERP Systems </li><li>Project management skills and experience</li><li>Broad understanding of the competitive environment within the Commercial Card and P2P space</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager-International Account Development (Virtual - NY/NJ/CT/NC/IL)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Global Commercial Services team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The objective of the GCS Control Management Business Conduct team is to provide subject matter expertise on Business Conduct Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively, and support the BU with expert guidance for topical Operational Risk intelligence.&nbsp; GCS is looking for a Manager - Control Management (Performance Manager) focused on ensuring business conduct is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;How will you make an impact in this role?The Manager, GCS Business Conduct Control Management will:<ul><li>Be responsible for program performance, development of controls, and testing activities to support business conduct objectives for the GCS organization.</li><li>Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations.</li><li>Support subject matter expects in sharing of knowledge/guidance and participate in conversations with BU on associated topics</li><li>Conduct initial review of planned guidance for BUs to ensure alignment with standards set by centralized specialist risk-stripe teams</li><li>Facilitate activities to comply with enterprise policies and programs pertaining to business conduct (e.g., AEMP 88 Conduct Risk Management Policy)</li><li>Compile and review topical risk information, including emerging trends, best practices, and regulatory updates relevant to business conduct, and support the day-to-day activities required to maintain the repository of topical risk information</li><li>Compile materials to support design and assist in dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GCS</li><li>Support more senior team members in consultation on the design and implementation of controls tailored to business conduct&nbsp;</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications<ul><li>3+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Supporting go-to subject matter experts in sharing subject matter expertise within the BU on decentralized risks</li><li>Facilitating activities to comply with enterprise policies and programs pertaining to specific risk types</li><li>Support advising on business conduct and broader operational risk policies and programs</li><li>Experience in financial services industry</li></ul></li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

142 Jobs in Jersey City, NJ, USA