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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is seeking a Senior Manager, Brand Design,to lead Brand Design for Resy Marketing. In this role, you will serve as the central point of contact for design and creative internally and externally, working directly with the broader Resy Marketing team, agency partners, and American Express enterprise stakeholders. Your day-to-day responsibilities will include setting Resy’s design strategy,supporting the broader marketing team in conceptualizing and developing creative guidelines &amp; assets for Resy, and refining Brand Marketing (campaigns, e-mail, social media, and print), Experiential,and Amex-and-Resy programs.What You'll Do:<ul><li>Develop inspiring and innovative creative designs within Resy’svisual guidelines.</li><li>Work directly with stakeholders to execute briefs and developprint and digital creative assets, including marketing creative, paid assets, social media templates, event branding and collateral, and more.</li><li>Serve as the central point of contact on Resy creative deliverables for internal and external partners; manage approvals of Resy-branded collateral across the organization.</li><li>Project manage design contributors, including illustrators andanimators; support brand lead in capturing and providing design feedback for campaigns, in partnership with agency partners.</li><li>Audit Resy brand design use cases, ensuring design systems meet the needs of business partners.</li><li>Manage development and application of new Brand guidelines and Campaign style guides, in partnership with agency partners.&nbsp;</li><li>Edit and resize existing creative to fit different platform requirements. </li><li>Oversee a Brand Design contractor.</li></ul>Who You Are:<ul><li>5-7+ years of brand design experience, across digital and print.</li><li>BFA, Design, and Design agency experience a plus.</li><li>Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects), Sketch, and/or Figma.</li><li>Demonstrate strong understanding of typography, color, composition, and layout.</li><li>Able to visually interpret and translate Brand Guidelines and work within established brand standards.</li><li>Balance creative concepts and business dependencies, identifying creative solutions to meet business unit needs.</li><li>Work efficiently and under tight deadlines.</li><li>Professional, dependable, and highly-collaborative.</li><li>Quick learner with close attention to detail. </li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Manager, Resy Brand Design

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking a Senior Accessibility Specialist to join the Global Merchant &amp; Network Services (GMNS) Design Team. The GMNS Design Team is focused on creating and improving digital experiences for Merchant and Network customers. This role is a unique opportunity for a passionate, driven individual to champion accessibility best practices throughout the product design and development lifecycle.Job Responsibilities<ul><li>Ensure digital products are accessible</li><li>Standardize practices that embed accessibility in the product design and development process to prevent issues from ever reaching customers</li><li>Assess digital experiences against&nbsp;the Web Content Accessibility Guidelines (WCAG) utilizing automated, semi-automated, and manual review methods to ensure the identification of all potential accessibility issues.</li><li>Partner with Control Management to support and maintain awareness of global accessibility requirements &nbsp;&nbsp;</li><li>Work closely with product designers to:&nbsp; <ul><li>Ensure accessibility best practices are considered during early design ideation and layout</li><li>Maintain awareness through the design process by attending and contributing to design reviews; providing 1:1 consultation support as needed</li><li>Review and sign off on the accessibility of designs</li><li>Annotate design files with accessibility notes (ARIA labels, alt text, headers, landmarks, etc.) in preparation for development handoff</li></ul></li><li>Work closely with developers and product owners to:<ul><li>Remediate accessibility issues; providing 1:1 consultation and troubleshooting support as needed</li><li>Review and sign off on the accessibility of new development</li></ul></li><li>Be a passionate advocate and leader for accessibility at American Express</li></ul>Minimum Qualifications<ul><li>5+ years professional accessibility-related experience</li><li>Expert-level understanding of the Web Content Accessibility Guidelines (WCAG)</li><li>Experience evaluating digital experiences for conformance to WCAG</li><li>Experience working closely with design, product, and engineering teams in an agile environment</li><li>Proficient understanding of HTML, ARIA, and CSS code, with the ability to analyze and identify accessibility issues</li><li>Proficiency with design and project management tools (e.g., Figma, Airtable)</li><li>Experience managing and prioritizing multiple projects</li><li>Excellent communication skills and ability to articulate the importance of accessibility to business partners and leaders</li><li>Bachelor’s degree in a related field or relevant work experience</li><li>Must be able to work in-office from NYC at least 3 days/week</li></ul>Preferred Qualifications<ul><li>Accessibility testing experience using screen readers (e.g., NVDA, JAWS, VoiceOver)</li><li>Accessibility testing experience with digital PDF documents</li><li>Knowledge of EU and global accessibility requirements</li><li>Certified accessibility professional (e.g., IAAP CPWA)</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Accessibility Specialist, Product Design (UX)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Colleague Services (CS) organization within the Colleague Experience Group (also known as Human Resources) at American Express plays a critical role in providing the best-in-class services, capabilities, data, and insights that enable a great colleague experience. The organization builds and evolves essential products and services to enable the Colleague Experience Group (CEG) and the business. The CS organization manages the ecosystem of CEG products, processes, platforms, applications, third party partners, colleague insights and reporting, and colleague-related risk, compliance, and governance. As the Oracle User Experience Lead within Colleague Services, you’ll be part of a cross-functional team of product managers and engineers that delivers best-in-class digital products to colleagues at American Express. In this role, you won’t just be improving software, you’ll be shaping how colleagues feel at work. From their first day to their next opportunity, you’ll help create seamless, meaningful, and empowering experiences that help every colleague be and deliver the best for themself and their team.&nbsp;We are seeking a strategic and hands-on Oracle User Experience Lead to drive the end-to-end user experience of our Oracle Human Capital Management (HCM) platform. This role will play a critical role in shaping, evolving, and elevating how American Express colleagues interact with Oracle HCM technology across the full colleague lifecycle – from recruitment and onboarding to performance, career development, learning, and internal mobility. This role will guide the user experience strategy across the Oracle HCM platform, ensuring it is user-centered, intuitive, and aligned with business goals.&nbsp;&nbsp;This role will work across teams to deeply understand colleague needs, identify friction points, and influence the design and delivery of solutions. This role will partner with key stakeholders across CEG and Technologies to ensure that our Oracle HCM experience is intuitive, cohesive, and empowering for colleagues. This role will serve as the voice of the colleague and a champion of user-centric design and data-driven decision making, ensuring that Oracle HCM tools are not only functional but exceptional in their usability and impact. This is a high-impact role for someone who thrives at the intersection of technology, user experience, and human-centered design.&nbsp;How will you make an impact in this role?<ul><li>Define and evolve the Oracle HCM user experience strategy, vision, roadmap, and success metrics, in alignment with enterprise priorities and colleague needs. </li><li>Partner with the cross-functional product team to shape and prioritize the roadmap for experience improvements. </li><li>Lead research to understand how colleagues interact with Oracle HCM and identify key pain points and opportunities. </li><li>Create and maintain journey maps, service blueprints, and experience principles to guide design decisions. </li><li>Champion user-centered design principles across Oracle HCM project and influence design decisions to improve usability and consistency. </li><li>Review and guide the design of interfaces, workflows, and content for clarity and ease of use. </li><li>Partner with the cross-functional product team to uncover insights from feedback channels, servicing tickets, and usage patterns. </li><li>Influence decisions through storytelling, data, and empathy, ensuring the colleague perspective is top of mind. </li><li>Act as a trusted advisor and coach non-UX partners and stakeholders on the value of human-centered design. </li><li>Partner with Oracle HQ account representatives to stay informed about upcoming features, influence product direction, and align experience roadmap priorities with Oracle HCM’s development pipeline.&nbsp;&nbsp;</li></ul>Minimum Qualifications<ul><li>10+ years of experience in employee experience, UX, or service design.</li><li>Proven track record in user research, journey mapping, user experience design, service design, and human-centered design methodologies.&nbsp;</li><li>Ability to navigate&nbsp;matrixed organizations, manage multiple priorities, and build alignment across diverse teams. </li><li>Exceptional stakeholder management and communication skills, with the ability to translate&nbsp;technical language into human impact. </li><li>Data-driven mindset with experience&nbsp;leveraging user feedback, analytics, and usage metrics to drive decisions. </li><li>Familiarity with agile methodologies,&nbsp;value co-creation, change management, and enterprise-level digital transformation.</li><li>Expertise in Oracle HCM with experience across key modules (Core HR, Talent, Learning, Performance).&nbsp;</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Product Design – Colleague Experience Group

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.The Enterprise Data Office (EDO) is part of EDMP organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth. American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Director of Data Controls Design and Enablement.This role will lead the identification, design, development, implementation and management of robust data controls across the enterprise.Reporting to the VP, Data Controls Implementation, this critical role will be instrumental in strengthening our data governance framework and mitigating key data risks within a complex and highly regulated financial services environment.This Director will collaborate closely with business units, technology teams, and risk management functions to ensure the integrity, accuracy, and security of our valuable data assets.Primary Responsibilities:<ul><li>Lead and develop a team of data control managers and analysts to identify and document control gaps mitigating data risk</li><li>Design, develop, implement and manage effective and efficient data controls (both preventative and detective) to address identified gaps and mitigate enterprise data risks while leveraging the enterprise Risk Controls Self-Assessment framework</li><li>Partner with business stakeholders, federated data offices, technology teams, data stewards, and risk and compliance functions to understand data processes, identify control requirements, communicate data requirements and control implementation processes. </li><li>Contribute to the ongoing development and maintenance of the enterprise data control inventory to align with industry best practices, regulatory requirements and the company’s risk appetite.</li><li>Define and deliver key performance indicator (KPI) and Key Risk Indicator (KRI) requirements to product team to create automated reporting to monitor the effectiveness of implemented data controls.</li><li>Present KPI and KRI reporting results to relevant stakeholders to drive risk reduction</li><li>Collaborate with product and tech teams to identify and implement solutions to automate data controls driving efficiency and effectiveness</li><li>Develop training and awareness content to educate colleagues on data control requirements and best practices</li><li>Support internal and external audits as well as second-line reviews by providing artifacts and insights into the data control environment.&nbsp;</li></ul>Qualification Requirements:<ul><li>Bachelor’s degree in a relevant field such as Information Technology, Data Science, Finance, Business Administration, Risk Management or a related discipline</li><li>8 + years of experience in data management, data governance, risk management, internal controls or audit within the financial services industry</li><li>Experience as a people leader</li><li>6+ years’ experience with data risks and data control frameworks, with proven experience in identifying, designing and implementing data controls</li></ul>Preferred Qualifications:<ul><li>Strong knowledge of financial services regulations and compliance requirements</li><li>Excellent analytical, problem-solving, and critical thinking skills with the ability to assess complex data environments and identify control weaknesses.</li><li>Exceptional communication, presentation and interpersonal skills with proven experience in stakeholder management </li><li>Demonstrated ability to work collaboratively across business and technology teams</li><li>Experience with data governance tools and technologies</li><li>Relevant certifications such as CISA, CISM, CDMP, or CRISC are highly desirable</li><li>Strong project management skills with the ability to manage multiple initiatives simultaneously and meet deadlines</li><li>Experience in data analysis and reporting tools</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

4 Graphic / Design Jobs in New York, NY, USA