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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.The Manager of Programmatic &amp; Investment Optimization will support technical elements of our media plans, and will work hand-in-hand with teammates across the Global Media &amp; Analytics team to ensure excellence in our approach to media buying. This individual will play a critical role in advancing our use of technology, negotiating with partners, and tailoring media buying models to tactical needs by developing a best-in-class approach to structuring and executing our campaigns. They will also drive our Investment Optimization strategy, partnering with key internal and external stakeholders to enhance our evaluation of media opportunities. <ul><li>Support the build out of our Programmatic &amp; Investment Optimization team by setting a clear vision with modernization, diligence, innovation, and rigor at its core</li><li>Work hand-in hand with our US Media team to evaluate and optimize our tactical buying approach, ensuring that each impression is delivered with precision across all channels </li><li>Enhance our technological infrastructure by assessing partner capabilities &amp; features, with the aim of modernizing every element of our media buy </li><li>Develop a data-informed, highly-technical and replicable playbook for activating across channels, as well as a robust test &amp; learn agenda</li><li>Advance our usage of data, upleveling our approach to audience modeling, segmentation, distribution, and matching</li><li>Interface directly with key stakeholders to drive our Investment Optimization approach, forming a strategic perspective and ensuring compatibility &amp; follow-through within our tactical plans</li><li>Work across stakeholder teams to develop and inform media’s planning and funding processes</li><li>Drive Enterprise collaboration by ensuring deep understanding of best practices, partner capabilities, and media innovation</li></ul>Minimum Qualifications<ul><li>Direct management &amp; oversight of large-scale media campaigns required</li><li>Experience managing media agencies required</li><li>Digital Agency background strongly preferred, with extensive experience directly managing digital media, adtech, data, and performance</li><li>Ability to distill down complex technical concepts into understandable communications</li><li>Inherent collaborative spirit and comfort in a matrixed environment; able to directly partner with US Media as well as Media Analytics teammates, working together and relying on each other’s expertise to achieve campaign goals</li><li>Willingness to dedicate time and attention to developing multiple scenarios, approaches, and paths forward, many of which may not come to fruition</li><li>Strong partner management skills with proven ability to influence &amp; negotiate </li><li>Proven track record to strategically assess opportunities and make data driven decisions resulting in tangible results while ensuring flawless execution</li><li>Passion for innovation, creative problem solving, and ability to thrive in a fast paced, dynamic environment</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsDepending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager, Programmatic & Investment Optimization

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.GRC’s Cybersecurity, Technology, and Resiliency Risk Oversight (CTRRO) organization is responsible for independent risk management processes over Information Technology, Information Security, and Resiliency risks at American Express.CTRRO is led by the Head of CTRRO &amp; Vendor Risk Oversight.CTRRO is hiring a new Director who will drive the establishment of new governance and oversight for Technology Risk Policies and Frameworks across American Express.The Director will also assist with defining and implementing changes to technology risk committees and other forums. The Director will lead a new team of direct reports, who will own and maintain that framework and associated policies, standards, and procedures.Responsibilities:<ul><li>Lead the development and management of second line technology policies, standards, and procedures over cybersecurity and technology risks</li><li>Support committee governance and reporting while working with first line and second line stakeholders on content, accuracy, and timeliness</li><li>Oversee second line reporting, including quarterly memo and board reporting</li><li>Consulting with technology oversight teams over processes to ensure first line adherence to second line policies and standards</li><li>Partner with technology oversight teams on risk appetite maintenance and reporting and execution of new governance and policies</li><li>Lead and nurture a global team of direct reports and maintaining performance management</li><li>Develop strong working relationships with all levels of the organization, handle and resolve conflict, to achieve results and enact wide-scale impact across the organization</li><li>Understand and keep pace with global regulatory expectations and trends for technology risk governance at large banks</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in business or technology or equivalent</li><li>Three years of experience with policy development, risk committees, or risk reporting</li><li>Five years of risk management experience in cybersecurity or technology across one or more lines of defense</li><li>Five years of people leadership</li><li>Five years of experience in the financial services industry</li><li>Experience leading and delivering positive outcomes for a global team</li><li>Strong written and verbal communication skills</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timeframes and adapt to frequent change</li><li>Ability to lead without authority derived from band level</li></ul>Preferred Qualifications:<ul><li>Degree in Cybersecurity, Information Systems, Computer Science, Data Science, or equivalent</li><li>A cybersecurity, technology, or risk management certification (CISSP, CCSP, CEH, CISM, etc.)</li><li>Experience with regulatory and industry cybersecurity frameworks and guidance (CRI Sector Profile, NIST, FFIEC, MITRE ATT&amp;CK)</li></ul>We train and invest in our colleagues. So go ahead and apply!Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Information Security, Technology Risk Governance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The Acquiring Partners, Product and Strategy Team (APPS) in Merchant Services US (MSUS) is tasked with making American Express “Welcomed Everywhere and Used Every Day.” Through innovative programs like OptBlue, the business focuses on high growth relationships in the Merchant Acquiring arena that are transforming how American Express is accepted and welcomed. This is an exciting opportunity to join a fast-paced, dynamic team managing relationships with Third-Party Partner banks and sales channels that sit under the OptBlue program, accounting for over $17B in annual American Express spend. These relationships are significant, complex, and critical to achieving American Express’s strategic objectives for Merchant acceptance. In this role, you will manage our partner relationships by working across a broad set of areas and teams both within American Express and with our partners. The successful candidate will also lead more tactical growth opportunities to unlock and implement initiatives with the partners across their sales and marketing organizations to drive American Express merchant coverage and spend on the network.This role is responsible for: Orchestrating Program Management, Driving Welcome Acceptance, Unlocking Partner Participation Marketing Initiatives, and Facilitating New Partner Integration.Additionally, this role will:<ul><li>Deepen senior level relationships with partners to help strategically position American Express and help grow and maintain a robust sales pipeline across all partner sales channels.</li><li>Manage complex, critical partner relationships by working across a broad set of areas and cross-functional teams both within American Express and with partners.</li><li>Accelerate growth and drive enterprise goals across this partner set by negotiating and implementing initiatives with sales and marketing organizations that drive American Express Merchant coverage and spend on the network.</li></ul>Key Areas of Focus:<ul><li>Strategy Development: Unlock Card Member spend in partnership with a portfolio of Third-Party Partnerships (TPPs) by focusing on Merchant enablement, activation, Vibrant Acceptance, and other strategic enterprise initiatives.</li><li>Partner Management: Establish and deepen relationships with TPPs to identify and implement growth initiatives across the partner portfolio.</li><li>Negotiation: Leverage partner executive, sales, and servicing relationships to uncover and implement exciting growth opportunities such as expanding American Express value-added products and services for partners and Merchants.&nbsp;</li><li>Collaboration: Partner with internal business team members&nbsp;including Marketing, Analytics, Business Development, and Legal to design and implement initiatives that increase Merchant activation, drive Welcomed Acceptance and deliver incremental value to our partners.</li><li>Business Development: Represent American Express and promote our industry specific value at industry forums / events / trainings to establish American Express as an essential partner.</li></ul>Qualifications:<ul><li>5+ years of relevant business experience required.</li><li>Excellent partnership and/or client management skills (industry agnostic) with demonstrated ability to influence C-level executives with business partners.</li><li>Proven influencing and negotiation skills with confidence to challenge opinions and perceptions and offer unique insights.</li><li>Excellent relationship management and collaboration skills with ability to influence internal and external partners.</li><li>Strong sales mentality with a focus on driving bottom line performance.</li><li>Proficient in identifying and driving new opportunities that advance and deepen our relationships.</li><li>Strong business acumen – especially in the merchant acquiring, emerging payments and payment processing industry.</li><li>Strategic problem solver with ability to work&nbsp;through complex business and operational problems and identify clear action plans and drive resolution.</li><li>Excellent oral/written communication and presentation skills a must.</li><li>Solid project management skills and the ability to lead multiple accounts and initiatives in parallel.</li><li>Bachelor's Degree preferred.&nbsp; </li><li>Location: Greater NYC Metro Area operating under a hybrid-work arrangement.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Partner Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Leadership and Learning team focuses on growing great leaders and developing the critical skills that support the business. The Director, Leadership Assessments and Team Effectiveness will bring forward subject matter expertise and capabilities in the leadership assessments and effectiveness space to create a forward-looking enterprise strategy and enable colleagues and teams to grow and develop across the spectrum of leadership capability.Partnering with the business, Colleague Strategic Partners, and multiple other stakeholders across the enterprise, the candidate will bring thought leadership and a strong ability to useresearch to bring innovation and results to amplify colleague development. The position requires the ability to deliver high quality work in a fast-paced dynamic environment to support developing business needs. Successful candidates will be strategic partners, results-driven, adaptable to change, have an external and enterprise approach, and able to leadcompeting priorities within tight deadlines. How will you make an impact in this role?<ul><li>Own and evolve the vision and strategy for our leadership assessment and development tools and approaches. Establish enterprise-wide assessment guidance with consistent principles, offerings and resources</li><li>Lead the design and deployment of enterprise-wide leadership assessment tools that enable people leaders to attain actionable developmental feedback e.g. the Leadership Behavior Insights tool (LBI), Amex 360, etc.</li><li>Develop select and purposeful leadership assessment and develop offerings to support colleagues in accelerating their development and career growth</li><li>Be responsible forleadership development offerings that deliver tailored, high-impact growth opportunities for leaders and their teams across the enterprise.&nbsp;</li><li>Partner with leaders within Colleague Experience Group and business groups to assess, consult, and integrate development best practices across the enterprise&nbsp;</li><li>Leadexternal partner relationships and vet new partnerships; work closely with vendor partners to design, deliver and evaluate tools, offerings and programs&nbsp;</li><li>Measure ongoing effectiveness and impact of tools and programs, drive decision-making based on return on investment</li><li>Conduct ongoing research on external best practices and recommend strategies for continuous improvement. Develop forward looking practices</li></ul><ul><li>Partner with Risk, Privacy and Compliance teams to ensure strong governance and risk controls in place&nbsp;</li></ul>Minimum Qualifications<ul><li>8+ years’ workingin HR with extensive experience in Learning and Development, with a proven track record in designing and developing innovative colleague experience strategies with a focus on leadership and learning solutions&nbsp;&nbsp;</li><li>Experience in designing and delivering high-quality, end-to-end colleague-centric strategies as a self-starter with outstanding strategic thinking, and a solution-focused mentality</li><li>Experience and/or strong understanding in range of leadership assessment and development tools and strategies as well as their applicability and purpose</li><li>Demonstrated ability to apply analytical skills to understand complex problems and root causes, and to make data‐driven recommendations</li><li>Provenability to gather internal and external insights to understand and identify needs and systematic solutions at scale, intellectual courage and curiosity </li><li>Strong consulting and relationship building skills across stakeholders, and comfort in influencing decisions and outcomes</li><li>Ability and desire to operate in the gray and learn quickly; flexibly adjust to navigate a variety of situations, individuals, and groups; persevere in the face of obstacles and challenges</li><li>Excellent communication and presentation skills; strong executive presence</li><li>Experience leading people and/or teams </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Talent & Development

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Enterprise Risk Management &amp; Risk Oversight (ERM&amp;RO) organization within Global Risk and Compliance (a Second Line of Defense function) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express. The ERM Framework, Governance and Reporting team within ERM&amp;RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities, including but not limited to, risk identification and assessment, risk appetite, effective challenge, and committee governance and reporting.These responsibilities span the AXP Bank Holding Company as well as the subsidiary US Bank (American Express National Bank).The Director of Risk Identification, Assessment and Concentration Risk is responsible for the identification and assessment of risks facing the Company. Specific responsibilities for the Director of Risk Identification, Assessment and Concentration Risk include:<ul><li>Assist with the design, implementation and ongoing maintenance of the Risk Identification and Assessment Policy and the Concentration Risk Policy</li><li>Coordinate periodic and ad hoc refreshes of the Company’s material, top and emerging risks inventories, and annual refreshes of the Company’s risk taxonomy</li><li>Ensure effective reporting of the Company’s aggregate risk profile to senior risk governance fora</li><li>Support Treasury to ensure that the Company’s material risks are appropriately incorporated into CCAR Scenario Design</li><li>Identify, assess, monitor and report the Company’s concentration risk exposures at the Enterprise level, and oversee the implementation of related risk controls as appropriate</li><li>Provide effective challenge to Second- and First-Line ongoing implementation of the Risk Identification and Assessment Policy and the Concentration Risk Policy</li><li>Supervise junior team members</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in finance, economics, business administration, or related field</li><li>Minimum 8 years of experience in enterprise risk management, or similar risk management discipline, within the financial services industry</li><li>Strong understanding of financial markets, products, and regulatory requirements impacting risk management</li><li>Proven track record of designing and implementing enterprise-wide risk management frameworks and methodologies</li><li>Excellent communication, collaboration and writing skills. Able to manage stakeholders in the First- and Second- Lines of Defense at all levels</li><li>Proven ability to translate complex and disparate information into comprehensive and cohesive messaging for senior leadership</li><li>Strategic thinker with the ability to anticipate and mitigate risks while driving business growth and innovation</li><li>Strong leadership skills with demonstrated ability to see the big picture, connect the dots and anticipate problems</li></ul>Preferred Qualifications<ul><li>Professional certifications such as FRM, PRM, or CRM are highly desirable</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director-Risk Management; Identification & Assessment

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues &amp; Events team is to define and maintain the issues and events frameworks and programs across the enterprise.&nbsp;&nbsp;ORM is looking for a Director of Issues &amp; Events Program Strategy to partner with a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;&nbsp;How will you make an impact in this role?The Director, Issues &amp; Events Program Strategy will:<ul><li>Drive the implementation of strategic issues and events frameworks and programs across the enterprise </li><li>Partner with VP of Issues and VP of Events and their teams to provide support with critical initiatives</li><li>Provide SME input/requirements into the capabilities and technology that supports issues and events management</li><li>Provide SME input into the Learning, Development &amp; Communications plans to educate stakeholders on issues and events management</li><li>Develop and maintain a robust process for reporting to internal stakeholders, committees and regulatory bodies, as needed</li><li>Challenge and validate the first line’s issues and events data inputs including the root causes and adequacy of remediation efforts&nbsp;</li><li>Perform ad hoc analysis to support senior management informed decision making</li><li>Influence senior stakeholders to align on strategic programs and role expectations across the enterprise</li></ul>&nbsp;Qualification<ul><li>Experience&nbsp;in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management&nbsp;lifecycle activities</li><li>Experience in at least one of the following: Defining and maintaining the scope of issues and events within an enterprise framework; Managing and maintaining the technology and processes to record, manage and report issues; Providing guidance to business unit on how to identify, root cause and log operational risk issues; Prioritizing operational risks to ensure root cause analysis and remediation efforts focus on the most impactful issues; Educating stakeholders in the business on operational risk issues and event management and providing feedback on their reports and remediation plans </li><li>In depth knowledge of regulatory frameworks specific to systemically important banks (e.g., Basel III, stress testing and capital adequacy requirements)</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Excellent qualitative analytical skills</li><li>Excellent project management skills</li><li>Excellent communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Proven experience in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks and operational standards</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - ORM Issues & Events Program Strategy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Enterprise Data Strategy team, in Credit and Fraud Risk Management (CFR) is responsible for optimizing risk decisions through the lifecycle by exploring, evaluating, testing and integrating internal data with external data assets. The team also manages data, strategy, and relationships with key third party data providers to support risk products in new accounts, customer management, and collection practices. The team also serves as a critical channel for the exploration of new data opportunities for the firm. The Senior Manager will be part of the US Commercial Data Strategy &amp; Analytics team. This team is dedicated to optimizing the value of existing data by continuous data rationalization and explore new/orthogonal data products to address blind spots from traditional credit bureau data that will help uplift credit decisions. The candidate will lead collaboration with our strategic risk partners, legal, compliance and help deepen in-house data expertise on existing commercial data assets, support new data product development in partnership with decision science teams, and enhance our data capabilities to accelerate growth and controls. Responsibilities include:<ul><li>Lead and support US commercial data strategy across the customer lifecycle through structured and risk-based principles.</li><li>Analyze existing and new data sources to uncover opportunities that will optimize our data solutions &amp; purchases and address business needs</li><li>Own third party relationships and manage all aspects of relationship including data quality and relationship monitoring, product performance, data testing/use cases and contract negotiations</li><li>Develop innovative and impactful data driven insights and analytics through our strategic partnerships to drive business growth and credit &amp; fraud risk management excellence</li><li>Develop metrics to deliver strong controls and insights</li><li>Collaborate with colleagues across CFR Data Strategy, Product Owners, Compliance, CFR Commercial Risk and Decisions Science to successfully design, implement, monitor, and govern strategies related to external data</li><li>Collaborate with external strategic partners to influence data product development</li><li>Be able to handle urgent escalations and time sensitive risk events.</li><li>Influence, lead and communicate across a broad range of audiences, including internal and external senior leadership</li></ul>Qualifications:<ul><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed</li><li>Ability to manage and lead large scale projects with multiple cross functional partners</li><li>Results driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Good communication and influencing skills with an ability to translate data and analytics into business insights and recommendations, conceptualize and sell ideas</li><li>Strong technical skills to perform data evaluation, analytics, and matrices tracking/reporting</li><li>Knowledge of Python, SQL, Spark, SAS, and familiar with big data and cloud environments</li><li>At least 5 years of experience in a financial services organization in data or strategy function</li><li>Knowledge of commercial underwriting or credit data ecosystem preferred</li><li>Bachelor degree required, concentration in a quantitative field or business management preferred</li><li>Experience in managing people preferred</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.&nbsp;With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.&nbsp;At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.&nbsp;&nbsp;The American Express talent strategy focuses on helping colleagues reach their full potential and strategically shaping the talent pipeline to drive business growth.&nbsp; Our talent planning programs and processes, in support of this strategy, must be conducted with the right risk &amp; compliance controls and governance in place.&nbsp; This newly created Manager, Talent Risk &amp; Governance role will report into the VP, Talent Risk &amp; Governance and will help strengthen our Talent Planning programs while meeting our evolving regulatory requirements.&nbsp;&nbsp;How will you make an impact in this role? <ul><li>Help strengthen our Talent Planning processes and controls, solving for emerging regulatory challenges and expectations, and developing new monitoring and tracking processes&nbsp;</li></ul><ul><li>Develop and maintain standard operating procedures (SOPs), ensuring alignment with the AXP Risk Management Framework&nbsp;</li></ul><ul><li>Support the implementation of a Risk skills &amp; staffing assessment process that meets industry best practices and is integrated into our current processes&nbsp;</li></ul><ul><li>Deliver reporting and governance for talent planning processes to senior leadership&nbsp;&nbsp;</li></ul><ul><li>Support requests from internal audit and external regulators&nbsp;</li></ul><ul><li>Partner across CEG and with Risk teams to ensure alignment, and that strong governance and controls in place&nbsp;&nbsp;</li><li>The position requires the ability to deliver high quality work in a fast-paced dynamic environment to support developing regulatory requirements. Successful candidates will be results-driven, adaptable to change and able to lead competing priorities within tight deadlines.&nbsp;&nbsp;</li></ul>Minimum Qualifications <ul><li>4+ years’ HR experience</li><li>Drive towards execution, ability to bring others along and influence change to get things done effectively and efficiently&nbsp;</li><li>Ability to synthesize, analyze and present data to senior leaders to inform solutions and measure impact&nbsp;</li><li>Strong project planning, organization, and decision-making skills with the ability to lead multiple projects simultaneously and work autonomously&nbsp;</li><li>Strong communication skills, both verbal and written&nbsp;</li><li>Strong proficiency with Microsoft Programs such as Excel or PowerPoint </li></ul>Preferred Qualifications<ul><li>Talent Risk Management or Talent Management experience </li><li>Experience working at a large financial institution</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Manager - Talent Risk & Governance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends.We are looking for a Product Director to lead the evolution of Send &amp; Split, our flagship Peer-to-Peer (P2P) product for Amex Card Members. This role will focus on the strategy and delivery of key product enhancements, including expansion into new use cases, to deliver greater customer value and business impact. In addition, this Product Director will drive product growth by optimizing platform and product capabilities.<h4>How will you make an impact in this role?</h4>Working together with your team and Labs partners, you will lead:<ul><li>Product Strategy Development: Formulate a comprehensive strategy for the expansion of existing capabilities, along with the creation of new products and features, that’s informed by the competitive landscape, user needs, and aligns with company goals.</li><li>Product Roadmap Management and Delivery Planning: Drive the development and execution of a detailed product roadmap, prioritizing features and enhancements to optimize user engagement, repeat usage, and revenue.</li><li>Cross-Functional Collaboration: Collaborate closely with engineering, design, business development, enablement, and others to seamlessly deliver new features.</li><li>Partner Management: Cultivate the relationship with partner counterparts in support of joint product goals.</li><li>User Insights &amp; Analytics: Apply qualitative and quantitative data analysis techniques to gain deep insights into user behavior, preferences, and trends, using findings to refine product strategies, improve user experience, and drive growth.</li><li>Performance Monitoring &amp; Optimization: Establish key performance indicators and regularly monitor product performance to identify optimization opportunities.</li><li>Team Leadership and Coaching: Provide authentic and empathetic leadership to your product team, fostering a collaborative and high-performing culture. Encourage innovation, continuous learning, and accountability to drive product management excellence.</li><li>Operation and Risk Management: Oversee the operational integrity of a scaled payment product, proactively identifying and mitigating risks while optimizing processes for efficiency. Navigate complex regulatory requirements to ensure compliance, while maintaining a seamless customer experience.</li></ul><h4>Minimum Qualifications</h4><ul><li>Passionate about colleague development, with the ability to coach, mentor, and guide your team</li><li>Experience managing a product at scale and shipping continuous improvements/new features</li><li>Technically literate with a deep appreciation of the engineering team and partnership</li><li>Experience successfully leading and growing partner relationships</li><li>Keen eye for detail and ability to analyze data to find opportunities or problems</li><li>Clear and concise communication skills, able to effectively convey product strategy and vision, adept at explaining complex concepts to a wide audience</li><li>Ability to prioritize roadmaps across multiple competing priorities and timelines, with consideration of user needs, technical feasibility, and business outcomes</li><li>Clear understanding of customer research frameworks and principles; able to articulate a strong point of view that is backed by knowledge of the industry and customer needs</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Digital Product Management, P2P Payments

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The objective of the ORM Issues &amp; Events team is to define and maintain the issues and events frameworks and programs across the enterprise.&nbsp;&nbsp;ORM is looking for a Director CCAR Operational Risk to lead a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;&nbsp;How will you make an impact in this role?The Director CCAR Operational Risk will:<ul><li>Own and drive the end-to-end CCAR operational risk framework, ensuring timely, accurate, and defensible submissions.</li><li>Develop and refine scenario analysis methodologies, integrating loss data, risk control self-assessments (RCSAs), key risk indicators (KRIs), and external data sources.</li><li>Ensure operational risk stress testing aligns with regulatory expectations (e.g. SR 15-18/SR 15-19, Basel, ICAAP) and internal risk appetite.</li><li>Design and enhance loss estimation models that translate risk scenarios into financial impact forecasts.</li><li>Integrate historical loss data, emerging risk trends, and macroeconomic factors into CCAR stress testing frameworks.</li><li>Work closely with risk modeling teams to validate methodologies and assumptions.</li><li>Serve as the primary point of contact for regulatory exams related to CCAR operational risk, engaging with Federal Reserve, OCC, and other regulators.</li><li>Prepare and present clear, defensible risk assessments to CROs, CFOs, Board members, and regulators.</li><li>Ensure governance, documentation, and risk methodologies meet heightened regulatory expectations.</li><li>Provide thought leadership on emerging operational risk themes, e.g. cyber risk, third-party risk, conduct risk, and fraud.</li><li>Strengthen the connection between business controls, risk mitigation strategies, and capital planning.</li><li>Partner with Enterprise Risk, Finance, and Business Unit teams to integrate operational risk into broader firmwide risk initiatives.</li><li>Implement a robust governance framework for operational risk loss forecasting, ensuring transparency, accuracy, and repeatability.</li><li>Drive process efficiency, leveraging automation and best practices to enhance risk quantification.</li><li>Ensure high-quality execution of CCAR deliverables under tight regulatory timelines.&nbsp;</li></ul>Qualifications:<ul><li>Proven experience leading CCAR operational risk processes at a GSIB or large financial institution.</li><li>Strong understanding of stress testing methodologies, risk quantification, and capital planning requirements.</li><li>Expertise in risk scenario analysis, loss forecasting, and data-driven risk quantification.</li><li>Ability to synthesize internal loss data, external trends, and macroeconomic factors into CCAR modeling.</li><li>Experience engaging with Federal Reserve, OCC, FDIC, and other regulatory bodies.</li><li>Ability to confidently defend methodologies, justify assumptions, and articulate risk outcomes to regulators and senior leadership.</li><li>Ability to translate complex risk analytics into clear, actionable insights for C-suite executives.</li><li>Strong presentation skills to engage with senior management.</li><li>Expertise in operational risk frameworks, loss event modeling, and control effectiveness assessments and knowledge of key operational risk categories</li><li>Experience designing and enforcing risk governance frameworks, ensuring strong documentation and control oversight.</li><li>Ability to create repeatable, defensible methodologies that meet regulatory scrutiny.</li><li>Ability to coordinate across risk, finance, modeling, and technology teams to drive CCAR excellence.</li><li>Track record of delivering under high-pressure regulatory deadlines.</li><li>Passion for enhancing CCAR methodologies, benchmarking against industry best practices, and driving innovation.</li><li>Strong problem-solving skills to navigate complex risk assessment challenges.</li><li>Experience with Python, R, SAS, SQL, or advanced data analytics tools for risk modeling and familiarity with machine learning techniques for risk analytics are nice-to-haves</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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