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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products. AENB accounts for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB, in partnership with the various businesses, functions and executive officers. The AENB COO Office also plays an enterprise role in driving greater consistency, effectiveness, and efficiency across the first line via its Strategic Planning, Control Management, Program Management, and Governance functions.How will you make an impact in this role?The&nbsp;Manager, AENB Affiliate Monitoring &amp; Reporting&nbsp;will be responsible for ongoing oversight of internal affiliate engagements who perform services on behalf of AENB. This position will be responsible for the gathering, organizing, analyzing, and reporting on the results of engagement performance. The Manager will report to the Director, AENB Affiliate Monitoring &amp; Reporting and be a part of the Enterprise Affiliate and AENB Governance group.American Express National Bank (AENB)’s Affiliate Management Program Office (AMPO) manages AENB’s contracts with internal affiliates. These legally binding documents include descriptions of services provided between legal entities, performance standards to measure those services, reporting requirements, and pricing. Management of the agreements focuses on ensuring adequate and appropriate oversight of each Affiliate relationship through regular engagement, ongoing validation, refresh of agreements, and performance reporting.Key responsibilities:<ul><li>Execute reporting on adherence with all aspects of Bank agreements/contracts including performance against defined standards/metrics</li><li>Create and maintain reporting and data management tools to facilitate team processes, including in Microsoft Access and MicroStrategy</li><li>Assist in identifying new performance standards/metrics during contract negotiations</li><li>Develop reporting to assess overall affiliate performance trends and identify key risks and gaps</li><li>Assist in maintaining strong working relationships with key business partners in the Bank and with Affiliates</li></ul>·Assist in creating/updating presentations including presentations for committees and internal/external regulatorsMinimum qualifications:<ul><li>Three to five years of MIS/reporting/analytical experience</li><li>Strong technical skills/computer knowledge, including Microsoft Access, SQL, VBA scripting, and Microsoft Excel</li><li>Experience in developing web-based dashboards to communicate key performance indicators a plus, e.g., MicroStrategy, Tableau</li><li>Proven ability to compile and analyze large amounts of data and report appropriate conclusions</li><li>Demonstrated strategic capability, with strong attention to detail</li><li>Excellent organization, process management and time management skills</li><li>Intellectual curiosity and ability to learn quickly</li><li>Strong team player with ability to build relationships and influence decisions to drive results</li><li>Works independently within a team construct, while supporting teamwork and achievement of team objectives</li><li>Focus on continual process improvement and innovation</li><li>Proven ability to build positive working relationships at all levels within the organization</li><li>Strong written and oral communication skills; proven ability to build impactful PowerPoint presentations</li><li>Demonstrated willingness to take initiative and act decisively</li><li>Ability to balance multiple priorities with tight deadlines while remaining flexible</li><li>Understanding of Bank systems and processes a plus</li><li>Prior experience working in a highly regulated/audited environment</li><li>Undergraduate degree or equivalent preferred. Advanced degree in a related field a plus</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Manager, AENB Affiliate Monitoring & Reporting

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products. AENB accounts for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB, in partnership with the various businesses, functions and executive officers. The AENB COO Office also plays an enterprise role in driving greater consistency, effectiveness, and efficiency across the first line via its Strategic Planning, Control Management, Program Management, and Governance functions.The Director, Enterprise Affiliate Management (EAM) Governance, Monitoring, and Reporting will be responsible for the creation and ongoing execution of an affiliate management center of excellence for American Express to ensure consistent adherence to the American Express Management Policy: Third Party Management (AEMP 10), monitor affiliate performance and risk levels, and create and execute board and committee reporting across these areas. Responsibilities:<ul><li>Develop a set of standards, procedures, and processes to drive consistency of affiliate management programs across American Express ensuring adherence to AEMP 10 and the Interagency Guidance on Third Party Relationships: Risk Management.</li><li>Own and set strategy for the Contract Management System that houses American Express’ affiliate agreement inventory.</li><li>Manage audit and exams from regulators, internal audit, and 2nd line testing functions, including project managing remediation efforts of any findings that may come from those.</li><li>Work with the Control Management team to define and manage controls within the Process Risk Self-Assessment (PRSA) program.</li><li>Work with affiliate management and outsourcing governance programs across the company to ensure consistent adherence to standards, procedures, processes, PRSAs, AEMP 10, and the Interagency Guidance on Third Party Relationships: Risk Management.</li><li>Create and maintain ongoing execution of affiliate management board and committee reporting including a variety of reports such as risk and performance metric performance, gap management, program health dashboard, and the affiliate watchlist.Also responsible for the creation of the data collection and management strategy for these reports.</li><li>Create ad hoc board and committee presentations and various other types of ad hoc presentations for senior leaders, auditors, and regulators.</li><li>Work with the EAM Relationship and Contract Management team on the creation and execution of monthly, quarterly, and annual performance reports for affiliate agreement owners across the company.</li><li>Work with various reporting, affiliate management, and outsourcing governance teams across the company to create the processes to collect data/results and consolidate into company-wide affiliate reporting.Execute this monthly once created.</li><li>Define and execute affiliate risk assessment process.</li><li>Lead a team of reporting and governance managers.</li></ul>Minimum Qualifications:<ul><li>Ability to use large amounts of complex data to craft compelling and effective presentations and materials and break down complex ideas into understandable and actionable messages.</li><li>Proven ability to proactivity identify areas of potential risk and implement processes to control and mitigate that risk.</li><li>Strong attention to detail and superior organizational and follow through skills.</li><li>Proven track record of people leadership building high performing teams and creating followership with experience leading across global markets and time zones.</li><li>Ability to effectively work with colleagues across the company including within various affiliate management and outsourcing government teams, 2nd and 3rd lines of defense, regulators, and senior leaders across the globe.</li><li>Proven ability to focus on innovation and process improvements.</li><li>Proven ability to drive teams toward high productivity and sustained performance.</li><li>Adapts well to and initiates change in the organization.</li><li>Strong written and oral communication skills; good presentation skills with the ability to influence business leaders and partners and understand and communicate linkages across initiatives and disciplines.</li><li>Ability to translate highly technical and complex information into easily understandable terms and define, analyze, interpret, and report meaningful results.</li><li>Prior experience with Affiliate Risk Management, Regulation W, and the Interagency Guidance on Third Party Relationships: Risk Management a plus.</li><li>Undergraduate degree required.&nbsp; Advanced degree in Business Administration, MIS, Finance, Accounting or related field a plus</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Enterprise Affiliate Management (EAM) Governance, Monitoring, and Reporting

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products. AENB accounts for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB, in partnership with the various businesses, functions and executive officers. The AENB COO Office also plays an enterprise role in driving greater consistency, effectiveness, and efficiency across the first line via its Strategic Planning, Control Management, Program Management, and Governance functions.The Director, Enterprise and AENB Affiliate Quality Assurance (QA) will be responsible for the design and ongoing execution of American Express’s affiliate QA function. Specifically, this position will shape the validation program across the third-party lifecycle (pre- and post- contract) to assess the effectiveness and consistency of the program execution and its processes.Responsibilities:<ul><li>Oversee the effectiveness of the affiliate management program through a centralized QA program.</li><li>Develop standards, procedures, and processes, as needed, to perform QA testing of the affiliate management program execution to drive consistency and improvement and ensure adherence to the Interagency Guidance on Third Party Relationships: Risk Management.</li><li>Define and manage scope, purpose, and timing for QA. </li><li>Define and manage roles and responsibilities within the execution of QA including resolution of findings.</li><li>Define and manage sampling methodology and create workpaper standards and guidance. </li><li>Define reporting on adequacy of pre- and post-contract process steps to drive consistency of affiliate management across American Express. </li><li>Perform objective evaluation of documentation submitted to verify satisfaction of program requirements.</li><li>Review effectiveness of affiliate management processes and capabilities.</li><li>Lead a team of QA Managers &amp; Analysts</li></ul>Minimum Qualifications:<ul><li>Self-motivated individual who can combine outstanding problem-resolution and critical thinking skills with a business and risk lens. </li><li>Demonstrable ability to take complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences. </li><li>Experience supervising a team including skills assessment, workload management strategies and operating with excellence. </li><li>Strong attention to detail and a proven ability to proactivity identify areas of potential risk and implement processes to control and mitigate that risk.</li><li>Undergraduate degree required.&nbsp; Advanced degree in Business Administration, MIS, Finance, Accounting or related field a plus.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director, Enterprise and AENB Affiliate Quality Assurance (QA)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.This role is responsible for managing the day-to-day execution of Compliance Monitoring &amp; Testing (M&amp;T) regulatory evaluations performed by the Independent Compliance Testing (ICT) team. The Manager will provide general support to the Director of ICT to ensure effective and efficient execution of the multi-year ICT plan, including:<ul><li>Execute Compliance risk procedures on M&amp;T projects in conformance with department standards, methodology, budgets, and deadlines (inclusive of planning, fieldwork, reporting, and wrap-up activities) while utilizing departmental and company tools proficiently. </li><li>Communicate objectives, scope, risks, and findings articulately and with impact to individuals at various levels of business management.</li><li>Work with unstructured tasks/ risk pillar and provide a structured output. </li><li>Interview relevant stakeholders to document, understand, and assess relevant Compliance risks and controls. </li><li>Execute testing of control design and control operating effectiveness in global M&amp;Ts of first and second line of defense business functions specific to Compliance risk. </li><li>Efficiently manage routine client status meetings, M&amp;T requests, and other administrative tasks.</li><li>Assist in the documentation and risk-based evaluation of M&amp;T observations and findings.</li><li>Coordinate with client management to capture relevant action plans and execute subsequent validation of such activities. </li><li>Work on simultaneous integrated M&amp;T projects of all sizes and complexity across multiple business areas for different M&amp;T leaders.</li><li>Develop and document ideas for analytical control testing to continually expand the breadth and depth of M&amp;T coverage and enhance M&amp;T efficiency.</li><li>Develop familiarity with Compliance risk across all lines of businesses, globally.</li><li>Effectively coach/mentor and develop analysts in all aspects of the M&amp;T methodology. </li><li>Maintain internal M&amp;T competency through ongoing professional development.</li><li>Staying abreast of applicable Regulatory and legislative changes</li></ul>Minimum Qualifications<ul><li>Five (5) or more years of experience in M&amp;T, risk management, audit or other relevant role in the financial services, banking, or card products industries.</li><li>Bachelor of Art/Science or equivalent degree </li><li>Experience or familiarity with Compliance risk including working knowledge of the laws, rules and regulations governing American Express businesses.</li><li>Influence continuous Innovation with a view to drive organizational improvements and impacts</li><li>Be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment as required.</li><li>Demonstrated experience and competency in the assessment of risks and controls.</li><li>Data-driven mindset and experience in the manipulation, assessment, interpretation, and presentation of data to support a conclusion.</li><li>Strong written and verbal communication skills.</li><li>Ability to collaborate, influence, and communicate efficiently across M&amp;T teams. </li><li>Ability to ask the “right” questions without having extensive knowledge in a particular business area.</li><li>Demonstrated ability to manage people in a way that inspires, develops, and delivers results.</li><li>Demonstrated integrity, innovation, teamwork, and excellence; and</li><li>Extensive business process experience in the financial services industry, including an understanding of related products, services, features, economics, and key regulations</li><li>Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity</li><li>Excellent storytelling and visualization skills</li><li>Strong presentation and project management skills.</li></ul>Preferred Qualifications<ul><li>Advanced degree in Accounting, or another related field is preferred.</li><li>Relevant audit and compliance professional certifications are preferred (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.).</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization is a plus</li><li>Proficiency in Microsoft Excel, Tableau, Microsoft Access, SQL, Power BI, Python, SAS, Hive, Splunk, or Spark is a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).The objective of the Corporate Functions Control Management Governance team is to establish the Operational Risk and Controls strategy for Corporate Functions, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.The Corporate Functions Control Management team is looking for a&nbsp;Manager of Governance, Reporting, focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager will primarily be responsible for developing clear, consistent, comprehensive and accurate risk reporting for the Corporate Functions, including quantitative and qualitative thematic reporting, dashboards, insights and analytics. This Manager will be adept at telling stories and communicating complex information to diverse groups of colleagues.How will you make an impact in this role?<ul><li>Track issues with KRI limits and risk appetite for [BU Name] to ensure operational risks are managed within agreed thresholds, and leverage these metrics to help detect concerning rises in emerging problems, e.g., upticks in reload complaints, then escalate and flag concerns accordingly&nbsp;</li><li>Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU&nbsp;</li><li>Manage details of specific risk and controls governance forums for Corporate Functions Control Management, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums&nbsp;</li><li>Provide support to develop BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs&nbsp;</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication&nbsp;</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU&nbsp;</li><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul>Minimum Qualifications<ul><li><ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Strong project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively &nbsp;</li></ul></li></ul>Preferred Qualifications<ul><li><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least one of the following:&nbsp;&nbsp;<ul><li>Translating operational risk strategy and appetite into execution guidelines&nbsp;</li><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds&nbsp;</li><li>Oversee the implementation of the operational risk governance frameworks&nbsp;&nbsp;</li><li>Communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;&nbsp;</li><li>Facilitating the operational risk exam management processes&nbsp;</li><li>Experience in financial services industry</li></ul></li></ul></li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Corporate Functions Control Management - Reporting

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:This position enhances the company’s ability to mitigate risks by supporting detailed investigations into fraud and offenses targeting American Express products, services, and systems. The incumbent will support all aspects of Global Security initiatives relating to department and enterprise application development, enhancements, and technical support. Department POC for learning/training system, SharePoint, and Power Apps development.Role typically reports to: Director, Investigations Support &amp; AENB Security ManagementPartial list of Responsibilities:<ul><li>Manage, support, and develop databases, applications, and reporting related to Global Security’s initiatives to identify, monitor, and reduce fraud losses to Amex.</li><li>Maintain, develop, and work with technologies to ensure Amex Global Security applications are maintained for regular investigative responsibilities and are developed, and enhanced to meet the needs of the department.</li><li>Manage case management database, including system administrative support, training of staff, and ensure user guides and other instructions are kept current.</li><li>Manage and maintain supporting databases for reporting purposes including modifications to SQL, VBA, etc.</li><li>Submit system enhancements requests (Change Management Process – including enhancements, changes, errors, problems, etc.); prioritize and communicate the enhancement requests to the database ownership/technologies/support team. </li><li>Analyze reported system issues to determine root cause, work with Director and Dev/Support teams for escalation and manage solution to resolution.</li><li>Collaborate with counterparts outside of own workgroup to ensure that practices and policies are aligned and consistent.</li><li>Work with internal groups to help American Express minimize risk and exposure to fraud (e.g., assess risk, identify security weaknesses, close gaps)</li><li>Support investigations teams by gathering and analyzing data to uncover patterns, trends and evidence of inter-related events or crimes.</li><li>Responsible for the facilitation of GS e-learning training materials including content creation and updates to training modules.</li><li>Act as department learning admin for LMS, including providing reporting to leadership upon request</li></ul>Qualifications:<ul><li>Previous job experience is required.</li><li>Candidates should have 3+ years combined experience in one or more of the following: investigations, data management, case management system design, application development lifecycle, SQL and/or scripting programming, and people leadership.</li><li>Bachelor’s or other 4-year degree may be required. Preferred fields of study include business, computer science, criminal justice, and social sciences.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Security Investigative Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. This is an opportunity to join the Digital Banking Platform team within American Express. As a Product Manager, you will be part of a hard-working and fun team that develops and delivers next-generation capabilities for banking products and benefits to our customers.The Product Manager in the Enterprise Platform - Digital Banking team is responsible for the development and deployment of capabilities and features enabling regulatory compliance and for the support of audits and exams. The successful individual ensures that the Product meets the evolving needs of the enterprise policies and regulatory standards. Requires strong organizational, technical, and creative problem-solving skills. Requires strong organizational, documentation, analytical, collaborative, and problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Partners with other product managers in order to convert the regulatory roadmap into a release cycle and coordinates the efforts of engineering’s teams within a&nbsp;SAFE train to deploy the new features across markets and products.The Product Manager will report and assist the Director Product Management. The successful candidate will have a strong understanding of American Express business and operating models, platforms, products, and services, understand the key risk and regulatory areas and identify due diligence regulatory controls across the core digital banking ecosystem.&nbsp;Responsibilities:<ul><li>Define product outcomes with clear metrics and targets for the product segment, in line with the high-level product portfolio vision and strategy and company, organizational outcomes</li><li>Work with key partners and colleagues to implement a product and regulatory roadmap aligned with the platform vision</li><li>Collaborate with cross-functional teams to understand the processes, risks, controls, and regulatory domain</li><li>Adapt quickly to a fast-paced ecosystem and regulatory changes, validate action plans, identify gaps, and document results</li><li>Translate product roadmap into a product backlog of well-defined epics and features with appropriate acceptance criteria</li><li>Prioritize backlog with stakeholders, help make difficult tradeoffs, remove roadblocks, and track performance and delivery</li><li>Manage and support multiple processes in a high-pressured environment</li><li>Identify risks and challenges to deliver on timelines and move quickly with dependent teams</li><li>Communicate with stakeholders and facilitate resolution of risks, issues, and changes tied to the product backlog</li><li>Interact with stakeholders to identify needs, opportunities, and gaps, and solve problems.</li><li>Enable effective assessment of controls and ensure audit readiness</li><li>Maintain necessary documentation and records to assure efficient and consistent regulatory compliance efforts</li><li>Act as an audit coordinator and support audit/exam inquiries by collaborating with SME’s and providing materials&nbsp;</li><li>Manage PRSA Controls, Exceptions and other initiatives impacting Digital Banking Platform - Data and Reporting team</li><li>Agile mindset and transformation champion</li><li>Understand and apply new trends and market standard methodologies into product roadmap and requirements</li><li>Communicate and build consensus across multiple departments in crafting the product roadmap which delivers customer value and makes appropriate trade-offs with schedule and capacity usage</li><li>Facilitate partnership and alignment between teams including engagement, design, analytics, engineering</li></ul>Skills and Qualifications:&nbsp;<ul><li>Significant experience in Product Management with proven track record in defining winning product constructs and delivering a product roadmap</li><li>Significant experience in Project Management with proven track record to manage project plans, meeting key milestone dates, and delivering overall plan&nbsp;</li><li>Strategic, big picture thinking with strong business acumen and high degree of creativity in identifying opportunities for products, services, new processes, and systems</li><li>Financial services industry experience and an understanding of related products, services, features, economics, and key regulations</li><li>Strong experience maintaining a compliant product and effectively integrate&nbsp;compliance requirements&nbsp;into business, operational, technological, data, and financial components</li><li>Knowledge and experience in the application of regulatory practices in a digital banking environment</li><li>Understanding of evolving banking, data privacy, accounting, and financial compliance and regulatory requirements and environment</li><li>Good balance of technical knowledge and business acumen and experience working with third parties</li><li>Ability to break down a complex problem into components, and provide recommendations with transparency and integrity</li><li>An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework, and principles</li><li>Must know how to write capabilities, features, and stories with acceptance criteria</li><li>Proven ability to adjust quickly to shifting priorities and multiple demands</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>High degree of organization, individual initiative, and personal accountability</li><li>An ability to solve complex problems and a highly analytical approach</li><li>Agile certifications and/or PMP Certification a plus</li><li>BS, or equivalent degree in Business, Computer science, Information Technology related field</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Digital Product Management - Digital Banking

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. We are building a banking platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashion. As the Senior Engineering Manager, you will be responsible for building this innovative technology framework that facilitates developer productivity without compromising on quality at an enterprise scale. We look primarily for people who are passionate about solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions.Our mission is to accelerate the pace of financial innovation and build new financial products for American Express. Our platform streamlines the process of launching and iterating financial products.Responsibilities:·Collaborate with product, design, compliance, and business stakeholders to create unique, best in class banking experiences.·Build, mentor, and grow a team of talented engineers who are empathetic to both our customers as well as to their internal stakeholders while being aggressive in always doing the right thing.·Act as a technical resource for engineers, designers, and product managers.·Leverage expertise in internal systems and internet scale solutions to help others solve problems and deliver top notch experiences.·Build a culture of accountability, respect, and excellence. Own all the quality aspects and metrics for banking products, including system performance, platform availability, operational efficiency, information security, data management.·Actively leads long-range strategy planning to address complex business issues. ·Push to constantly be shipping working, secure, well-tested code to production.Qualifications:<ul><li>Must have minimum of 6+ years technical leadership role leading engineering teams.</li><li>10+ years of relevant technical experience in backend software development roles</li><li>Demonstrated experience of designing and building developing large scale, low latency, high resiliency solution primarily using backend technologies in a fast paced, complex dynamic environment.</li><li>Must have demonstrated proficiency and experience in the following tools and technologies:</li></ul>oPython, Python OOPs, Pyspark, Apache Hadoop Big Data Computing,oGoogle Cloud Composer, Google Data Proc, Google data flow, Google oPython functional and reactive programmingoTest Driven Development oAsynchronous Reactive Micro services utilizing Vert.xoREST APIs using Spring Boot 2.0 (reactive) and skilled in Open API (swagger) specification oDesigning database schemas, index design, optimizations for query tuningoWorking knowledge of cloud technologies (e.g., Docker, Kubernetes, Jaeger, Prometheus)oModern software engineering tools: git workflows, gradle, load testing tools, mock frameworks<ul><li>Proven record of accomplishment of instilling culture of technical excellence, engineering best practices, and striving for execution efficiencies.</li><li>Strategic thinker with analytical and problem-solving skills</li><li>Technical fluency - ability to clearly describe tradeoffs to technical and non- technical audiences alike to help support product decisions.</li><li>Highly organized with strong prioritization skills and outstanding written and verbal communication - you are great at research and documenting your learnings.</li><li>The ability to set a high bar for your team and empower them to achieve remarkable results</li><li>A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration and reusability where possible</li><li>Solid foundation in design, data structures and algorithms, and strong analytical and debugging skills with customer-facing products experience.</li><li>A bachelor's degree in engineering or related field</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Engineering Manager - Data

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group (IAG) at American Express:Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.We seek data and technology literate risk and assurance professionals to deliver impactful audit conclusions and insights using a data driven approach.&nbsp; American Express' Internal Audit Group (IAG) has reinvented our audit process and is leading the financial services industry with our Data Analytic, Data-Driven Continuous Auditing, and Data Advocate initiatives.&nbsp; Each uniquely support our Winning Aspiration to be a world class internal audit function that:<ul><li>Provides data-driven and technology-enabled assurance</li><li>Delivers timely risk insights that are business-aware and forward-looking</li><li>Supports our colleagues with experiences that prepare them to be enterprise leaders</li></ul>IAG's Innovative Data-Driven Continuous Auditing approach has led to patent-pending technology assets over our uniquely developed audit methodology and technology enablers.Collectively, IAG's strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analysis capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.&nbsp; We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.About the Data Driven Continuous Auditing (DDCA) Center of Excellence (COE) Team:The DDCA COE is responsible for:<ul><li>Driving key results for IAG’s analytics strategy to provide broader and deeper assurance, provide timely risk insights, and support colleague growth</li><li>Leading analytical strategic initiatives for IAG to enhance the impact and quality of our analytic portfolio</li><li>Establishing best practices and providing training and support to the audit teams, and</li><li>Continuously improving our analytic methodology.</li></ul>Key Responsibilities of the Role:Participate as a key member of the DDCA COE team by identifying analytic opportunities across the audit universe and coordinating the development of such opportunities.&nbsp; A DDCA COE Manager – Insights will assist in both development and execution of IAG data driven initiatives and will assist the team in elevating the quality of analytics throughout IAG, identifying opportunities to use data in innovative ways.The ideal candidate for this role will have a strong understanding of financial service industry processes, system infrastructure, risk and control frameworks, and a passion for analytic development.&nbsp; Specific responsibilities include:<ul><li>Identification of key risk and control areas where analytics can be deployed.</li><li>Translating business risks, controls and supporting data into analytic requirements.</li><li>Driving the development of&nbsp;analytics generating impactful, forward-looking insights.</li><li>Aiding in setting a strategic vision &amp; tone by assessing audit needs, balancing capabilities against key objectives, researching new methods as needed, and applying best practices across the department.</li><li>Evaluating impact on IAG of different initiatives and generating insights and recommendations to fuel increased auditing effectiveness and efficiency.</li><li>Continuously broadening and strengthening knowledge of advanced analytical methods and tools to further evolve our analytical practices.&nbsp;</li></ul><h4>Minimum Qualifications</h4><ul><li>3+ years of relevant audit, technology, and/or internal control experience</li><li>Data analytics experience in internal audit, risk management, and/or financial services</li><li>Technical experience with data analytic tools and creating reporting dashboards (e.g., Tableau, Power BI, etc.)</li><li>Experience and/or strong acumen to quickly grasp technical risks, concepts, and processes and their relation to underlying supporting data</li><li>Self-starter who thrives in an evolving, dynamic environment, and keen to solve ambiguous / open-ended business challenges</li><li>Ability to break-down a complex problem into components, solve them using data analysis, process knowledge and risk/control knowledge, and communicate recommended actions with transparency and integrity</li><li>Strong written and verbal communication skills of complex and/or highly numeric content in a simple and concise manner</li><li>Proficiency with Microsoft Office Suite (Excel pivot, macros, deck-writing)</li><li>Attained or working towards one or more relevant industry certifications (e.g. CIA, CISA, CPA)</li><li>Bachelor's degree in a quantitative field (e.g., Data Analytics, Accounting, Finance, Statistics, Engineering)&nbsp;</li></ul><h4>Preferred Qualifications</h4><ul><li>5+ years of relevant&nbsp;audit, technology, and/or internal control experience in a financial services environment</li><li>3+ years of data analytics experience in internal audit, risk management, and/or financial services</li><li>Advanced degree&nbsp;in a quantitative field (e.g., Data Analytics, Accounting, Finance, Statistics, Engineering)</li><li>Technical experience with analytic coding techniques and best practices, including proficiency in SQL, Python, and/or other coding languages</li><li>Advanced knowledge of&nbsp;Microsoft Office Suite (e.g., Excel pivot, macros, deck-writing)</li><li>Proven ability to manage multiple projects and provide developmental feedback across deliverables</li><li>Adapts quickly to unstructured assignments, clarifying objectives and delivering results</li><li>Experience with (or ability to quickly develop an understanding of) American Express’ business model, products, services, and organizational units</li><li>Additional relevant professional certifications (e.g. CIA, CISA, CPA, CISM, CAP, PMP, other data/technology/audit-focused certification)</li><li>Ability to lead team members in a way that encourages, develops, and delivers results</li></ul>Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager - Analytics & Insights

<h4>Full Stack Engineer</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work at Fidelity Investments in Salt Lake City, UT!<h4>The Team</h4>Are you interested in serving the needs of millions of customers by building best-in-class API capabilities which help deliver experiences in financial planning, investing, and retirement? Our Digital Servicing technology ( DST) team is looking for solution based engineers with a passion for developing easy-to-use, customer focused APIs and capabilities which power Fidelity’s web and mobile experience platforms. Our teams build APIs and Digital capabilities that support Fidelity’s large scale digital presence. You will help us design and develop re-usable APIs that focus on customer experience needs and optimize quality and deployment practices. You’ll contribute to the entire development lifecycle from concept to deployment as a member of an agile, cross-functional team.<h4>The Role</h4>You will have the opportunity to share your technical knowledge to help strengthen our engineering community and further pursue your own learning of new technologies and platforms. We're looking for software engineers that enjoy a collaborative environment and have a passion for releasing high quality software through iterative software development practices<h4>The Expertise You Have and Skills You Bring</h4><ul><li>5+ years of hands on software development experience in Java Web services and API solutions. </li><li>Hands-on experience with Service Oriented Architecture (SOA), building RESTful services, XML/JSON, and modern Application Servers. </li><li>Proficient in Java, J2EE, Spring MVC, Spring Core and JavaScript. </li><li>Deep understanding of API design, including versioning, isolation and micro-services. </li><li>Experience in detailing APIs demonstrating an API documentation framework (Swagger) </li><li>Experience with DevOps, Continuous Integration and Delivery tools like Jenkins, Maven, uDeploy, Stash and Docker. </li><li>Solid understanding of developing highly scalable distributed systems using Open source technologies. </li><li>Solid understanding of testing frameworks like Junit, Mockito, Spring Test. </li><li>Knowledge of web application development using JSP, HTML, CSS/SASS, JQuery, Angular and NodeJS. </li><li>Experience in Agile methodologies (Kanban, SCRUM) </li><li>Knowledge of cloud computing environments and applications (AWS, Azure). </li><li>Knowledge of relational and NoSQL database management systems. </li><li>Excellent collaboration skills to work with multiple teams in the organization globally. </li><li>Strong team player and able to mentor junior team members. </li></ul><h4>Dynamic Working</h4>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least two weeks, 5 consecutive days, every two weeks. These requirements are subject to change.<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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