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Are you interested in serving the needs of millions of customers by building outstanding backend applications which help deliver experiences in financial planning, investing, and retirement? Our Digital Capability team is looking for solution-based engineers with a passion for developing easy-to-use, customer focused and capabilities which power Fidelity’s web and mobile experience platforms.The team builds systems to modernize Mainframe capabilities that support Fidelity’s large scale digital presence. You will help us craft and develop re-usable Java applications that focus on customer experience needs and optimize quality and deployment practices. We work closely with our business, operations, and systems partners to enable new business capabilities, respond to regulatory changes, modernize technology solutions, and address the complex needs of our customers. You’ll chip in to the entire development lifecycle from concept to deployment as a member of an agile, multi-functional team.You will have the opportunity to share your technical knowledge to help strengthen our engineering community and further pursue your own learning of new technologies and skills.We're looking for software engineers that enjoy a reciprocal environment and have a passion for releasing high quality software through iterative software development practices.<h4>Required Experience and Skillsets</h4>Technical Skills<ul><li>5+ years of software engineering experience </li><li>Strong skills with Java 8+, Web application frameworks such as Spring Boot, and RESTful API development. </li><li>Familiarity with AWS Toolsets, including but not limited to SQS, Lambda, DynamoDB, RDS, S3, Kinesis, Cloudformation </li><li>Demonstrated experience in designing, building, and documenting customer facing RESTful APIs </li><li>Demonstrable ability to read high-level business requirements and drive clarifying questions. </li><li>Demonstrable ability to engage in self-paced continuous learning to upskill, with the collaboration of engineering leaders. </li><li>Demonstrable ability to manage your own time and prioritize how you spend your time most effectively. </li><li>Strong skills with the full lifecycle of development, from analysis to installed into production. </li></ul><h4>Company Overview</h4>Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.<h4>Join Us</h4>At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2023. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.”We invite you to&nbsp;Find Your Fidelity&nbsp;at fidelitycareers.com.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Sr Full Stack Engineer

Scrum Master The RoleAs a Scrum Master, you’ll be a part of highly collaborative, cross-functional Scrum teams within the Fidelity Brokerage division of Fidelity. You will advise and lead Squads on Agile values, practices, and processes&nbsp;to ensure they are fully functional, productive, and focused on Sprint goals.Everyone craves a way of working that empowers them to unleash their best work and inspire better futures for more people. Our way of working will enable you to deliver what matters most to our business, our clients, and our Associates. By being wired for speed and innovation with support, coaching, and a regular dose of inspiration, your skill sets will be applied to our initiatives, providing you the opportunity to quickly make a difference in our customers’ lives!The Expertise and Skills You Bring <ul><li>Strong proficiency and experience with encouraging Agile behaviors, reinforcing practices, norms and routines, and supporting overall Squad performance and efficiency </li><li>Excellent understanding and previous application of Agile/Scrum Fundamentals – WHY and HOW </li><li>Proficient with Agile enabling tools like Jira/Jira Align </li><li>Ability to identify team improvement opportunities and look externally for best practices to support continuous improvement </li><li>Strong proficiency in facilitiating and coordinating logistics for Agile routines and practices, e.g., Backlog Refinement, Planning, Daily Scrum, and Retrospectives </li><li>Proficient in ensuring healthy backlogs are maintained and accurately balanced across team members </li><li>Proficient in producing, maintaining, updating, and explaining process metrics and artifacts to ensure understanding of how efficiently and effectively Squads are operating, and accurate and clear communications to Squads and their partners </li><li>Excellent experience partnering with other Scrum Masters and working across multiple Squads contributing to the same initiatives </li><li>Demonstrated experience working in a technology delivery environment </li><li>Bachelor’s degree/undergraduate degree/equivalent experience required </li><li>Scrum certification required (CSM or PSM) </li></ul>The TeamFidelity Brokerage Delivery Enablement is a team of Scrum Masters, Delivery Program Managers, and Agile Coaches who partner with leaders &amp; teams to inspect, adapt &amp; mature high-impact delivery solutions, cultivate an empowered delivery culture with insights, coaching &amp; enablement, and champion continuous improvements that guide us toward business agility. &nbsp;We are focused on building a highly integrated organization, aimed at maximizing valuedelivery for Fidelity Brokerage.&nbsp; Our core capabilities include delivery insights, delivery planning &amp; alignment and delivery coaching. &nbsp;<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Agile Scrum Master

<h4>Mail Clerk Messenger</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Mail Clerk Messenger to work Merrimack, NHThe hourly pay rate range for this position is $20 per hour.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<h4>The Role</h4>The Mail Representative will provide online data entry support, timely pick-ups and delivery of mail; assist the team in meeting all service level agreements and offer suggestions to improve existing operational processes and procedures. Representatives assist in the identification of risk and security issues while carrying out their responsibilities while exhibiting strong interpersonal skills in order to provide effective customer service.<h4>The Expertise and Skills You Bring</h4><ul><li>0-2 years of relevant proven experience</li><li>High School diploma or equivalent</li><li>Valid driver’s license</li><li>Lifting and carry packages of up to 50 pounds daily.</li><li>Push hand trucks with loads of up to 200 pounds over distances that may exceed one mile throughout the day.</li><li>Able to walk or safely drive between multiple buildings in various weather conditions.</li><li>Able to stand, sit, bend or reach for extended periods daily.</li><li>Sort and deliver all inbound non-trackable shipments including interoffice mail, newspapers, USPS mail, supply orders and internal distributions with outstanding accuracy and efficiency.</li><li>Receive and reconcile inbound non-trackable and trackable shipments.</li><li>Scan inbound shipments through X-Ray scanner and report any suspicious shipments to management or the CDS Operations Rep III/IV immediately.</li><li>Scan trackable shipments using the Ship&amp;Track application.</li><li>Reconcile all trackable shipments against the delivery manifest and deliver the shipments to the business partners within the service level agreement.</li><li>Pickup and deliver to all mail zones for multiple buildings/routes.</li><li>Process look-up and return mail.</li><li>Process outbound non-trackable USPS mail &amp; complete cost center and monthly reports using Pitney Bowes Postage Metering</li><li>Order shipping supplies through various shipping vendors and maintain sufficient stock within the operation to meet the demands.</li><li>Provide outstanding customer service.</li><li>Ensure that all required paperwork including delivery manifests, receiving reports, shipping reports and vendor packing slips/manifests are accurately completed and filed every single day.</li></ul><h4>The Team</h4>Assist the CDS team in meeting all service level agreements and to provide services and solutions to business partners. They should also have the ability to demonstrate strong interpersonal skills in order to provide effective customer service. Assist CDS Operations Representative III/IV and management with special assignments as needed including providing coverage for CDS Operations Representative III as required.<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Mail Clerk Messenger

Job Description&nbsp;&nbsp; This Lead End User Support Specialist position provides end-user technology support for the Fidelity Investments Boston, MA location. Fidelity has over 70,000 associates across multiple US locations.&nbsp; This job role is 100% onsite and the support ratio is 1000 associates to 1 Lead End User Support Specialist role. This role requires strong leadership skills, technical expertise, and supervision of the IT team. Leading medium to large local and cross regional IT projects. Troubleshooting includes Microsoft Operating Systems, MS Office applications, MAC IOS support, and many other external and internally built applications.&nbsp; &nbsp; Responsibilities:&nbsp;&nbsp; <ul><li>Supervise the IT team, including managing daily workload and lead projects including build out of new facilities, new technology rollouts, infrastructure upgrades and ensure they are completed efficiently and communicate updates&nbsp;&nbsp;</li><li>Active management of local ticket volumes, evaluate workloads and work with manager to prioritize resource allocation within the region to cover volumes and insure timely and accurate execution of service requests and incident meeting Service Level Targets.&nbsp;</li><li>Participate in hiring interview process, provide training and feedback to all techs on team in collaboration with the manager&nbsp;</li><li>Provide coverage in the absence of Team Leader&nbsp;&nbsp;</li><li>Mentor junior-level technician by providing guidance and support, as well as empowering them to develop their skills and foster a culture of continuous learning&nbsp;</li><li>Develop, maintain, and enhance Excel and Power BI reports and dashboards for various support activities Provide Cross Regional leadership for national initiatives.&nbsp;</li><li>Strong analytic skills, with a proven track record of delivering complex technology projects&nbsp; <ul><li>Mandatory leadership or co-leadership as a subject matter expert – Accountable for product updates, timely information sharing, working with problem management to provide data aggregation for root cause analysis.&nbsp;&nbsp;</li></ul></li><li>Contribution to Lead Tech forums and distribution of site appropriate material.&nbsp;&nbsp;</li><li>Build internal relationships and collaborate closely with Problem Management and Engineering teams to triage potential bugs, build test cases, identify workarounds and keep stakeholders updated&nbsp;</li><li>Proven knowledge of Data and Voice Network Infrastructure environment, change management and upgrades.&nbsp;&nbsp;</li><li>Instrumental to process improvement and knowledge sharing through our Knowledge Management – creation/review/update. Create innovative resources to equip and educate customers and peers (documentation, training, processes, tools).&nbsp;</li><li>Consistent, clear, and proactive communication with local management and team. (excellent written or verbal)&nbsp;</li><li>Provide Vendor Management, including onboarding, management and arranging escorts when needed&nbsp;</li><li>Work closely with all levels of IT and other business partners to quickly resolve issues and provide solutions&nbsp;</li><li>&nbsp;Establish and maintain relationships with multiple lines of businesses&nbsp;</li><li>Participate in a scheduled OnCall rotation.&nbsp; OnCall support is provided 365 days a year.&nbsp; The required response time to call out is 30 minutes. Arrival onsite within a 3-hour window&nbsp; &nbsp; <ul><li>Support work outside of regular hours in order to accommodate business needs&nbsp;</li><li>Provide coverage as needed for complex issues in a 1:1 walk up, scheduled visit or via a deskside visit while providing positive customer experience&nbsp;</li></ul></li></ul>&nbsp; Skills and knowledge:&nbsp; <ul><li>Network Infrastrutuce background</li><li>Ability to analyze and resolve complex problems&nbsp;</li><li>Encompass a deep understanding of networks, systems, and application support&nbsp;</li><li>Ability to act as a liaison with department team leaders to effectively communicate and translate complex technical concepts&nbsp;</li><li>Strive to develop new solutions to optimize workflows and streamline processes&nbsp;</li><li>Ability to build strategies that align IT initiatives with business objectives&nbsp;</li><li>Collaborate with key stakeholders and the ability to adopt emerging technologies to attain a competitive edge&nbsp;</li><li>Excellent written and verbal communication skills with business and technical team members&nbsp; <ul><li>Expert knowledge&nbsp;in the use of device building/service tools– Microsoft Autopilot, Active Directory, Intune, VSphere&nbsp; &nbsp;</li><li>Expert knowledge of campus infrastructure, networks topology, TCP/IP, VLANs, and LAN/WLAN interfaces&nbsp;</li><li>Expert knowledge supporting hardware and software on Windows OS &amp; MAC IOS devices&nbsp;</li><li>Enhanced self-autonomy to work independently to organize, prioritize, multitask and execute on assigned tasks&nbsp;</li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude, and influences other team members&nbsp;</li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude&nbsp;</li><li>Ability to coordinate with outside vendors&nbsp;</li></ul></li></ul> &nbsp;&nbsp; Education and Experience:&nbsp; <ul><li>Associate degree or equivalent knowledge and 10+ years’ experience of computer hardware and operating systems&nbsp;</li><li>Industry acknowledged certificates such as CompTIA&nbsp; A+ , Network +, Google IT Support, or Cisco CCNA is a plus&nbsp;</li><li>PMP certification or equivalent experience&nbsp;</li></ul><h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

End User Technician

<h4>Full Stack Engineer</h4><h4>The Role</h4>Are you interested in building modern, cloud-native web applications or integrating best-of-breed SaaS software products to provide the best solution to users? We have an outstanding opportunity for a Senior Full-Stack Software Engineer to be a key member of a team that does both!This position is part of a growing organization of 1000+ engineers passionate about delivering the very best technical solutions, mainly in the cloud, for our Corporate Technology Group. Specifically, this team develops and supports custom applications and the integration of vendor applications to enable Fidelity’s Legal Department.<ul><li>We have a passion for technology! We love fixing and solving sophisticated problems using all means of technology at our disposal. </li><li>We enjoy working in teams. We love to collaborate, share and grow knowledge. </li><li>We like open communication and people who are self-motivated, can take initiative, and can make decisions with a bias toward action. </li></ul><h4>The Expertise We are Looking For</h4><h4>You must have:</h4><ul><li>A Bachelor’s degree in Computer Science, Engineering or Advanced Mathematics or equivalent work experience </li><li>6-9+ years of proven experience with Java development, could have REST-based services experience </li><li>3+ years of hands-on experience with crafting solutions that involve integrating various SaaS products and building cloud native, web-based applications (AWS preferred) </li><li>2+ years of experience with Angular, HTML, CSS, JavaScript/Typescript </li></ul><h4>You should have:</h4><ul><li>Experience with DevOps/Continuous Integration and Continuous Delivery (Jenkins Core, Git, Artifactory and Jira, or equivalents) and Automation Tools/Frameworks including Unit, Component, Functional, Performance, and Security testing </li><li>Experience deploying with Docker and Kubernetes (EKS preferred) </li><li>Experience working with an RDBMS such as Oracle (Amazon RDS preferred) </li><li>Experience in Agile methodologies or iterative development processes </li></ul><h4>You could have:</h4><ul><li>Experience with Low Code Application Platforms like PowerApps, OutSystems, etc. </li><li>Experience with ETL/Data Flow technologies, e.g., Apache Nifi, MuleSoft </li><li>Experience with Enterprise Document Management solutions, e.g. Nuxeo, Documentum </li></ul><h4>The Skills You Bring</h4><ul><li>You are a quick learner and open to learning new tools and developing with the latest technologies/ frameworks. </li><li>You have strong oral and written communication skills and the ability to work optimally with engineers, product managers and business partners. </li><li>You have a full grasp of the software development process including analysis, design, coding, system and user testing, problem resolution and planning </li><li>You are able to apply robust critical thinking and analytical skills to diagnose issues and resolve problems </li></ul><h4>The Value You Deliver</h4><ul><li>Actively participating in solution design discussions with product owners, top engineers and architects </li><li>Building quality code that adheres to sound design and architecture patterns and engineering excellence standards </li><li>Using Test Driven Development or Behavior Driven Development practices and crafting robust unit test cases to deliver high quality products </li><li>Willing to provide support during U.S. business hours and participate in 24×7 on-call support on a rotational basis </li></ul><h4>Company Overview</h4>At Fidelity, we are focused on making our financial expertise universally accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Full Stack Engineer

<h4>Talent Acquisition Consultant</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Talent Acquisition Consultant to work in Westlake, TX, Boston, MA Merrimack, NH or Smithfield, RI.The hourly pay rate range for this position is $45-$55 per hour.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<h4>The Role </h4>At Fidelity, our greatest asset is our associates, and we focus on building an environment that allows people to perform at their best and make an impact! The Talent Acquisition Partner is a critical member of our HR team, ensuring that we are hiring the most qualified talent for the firm. This role will be the aligned to support hiring in Fidelity Brokerage and Fidelity Enterprise Services.<ul><li>Collaborate with business leaders discussing talent trends, hiring performance using data to drive accountability and process improvement </li><li>Partner with business partners to gain understanding of business unit objectives, highly technical/specialized job requirements and develop a hiring strategy to find and attract the right talent (across internal, external, and passive talent channels) </li><li>Lead full life cycle hiring from intake to offer </li><li>Source, engage, screen, and sell career opportunities </li><li>Use your deep knowledge of client business to respond to detailed candidate questions about the role and function </li><li>Understand a highly technical and complex business product </li><li>Participate in or lead recruitment projects/initiatives </li></ul><h4>The Expertise and Skills You Bring </h4><ul><li>5+ years of full life cycle recruiting experience </li><li>Experience within a corporate recruiting role and agency experience is preferred </li><li>Demonstrated experience of end-to-end recruiting process for highly technical positions </li><li>Experience with sourcing techniques including identifying passive talent, building talent pipelines, referral generation and diversity recruiting </li><li>Demonstrable experience with all recruiting lifecycle components including sourcing, qualifying, and assessing candidates, networking, market trends and relationship management across leadership and individual contributor roles </li><li>Exposure to various compensation package structures including cash, variable pay, and other incentives </li><li>Proven experience using a variety of sourcing tools and resources to discover and attract candidates </li><li>Deeply detail oriented and have an ability to maintain momentum in a dynamic, high touch business environment </li><li>Ability to prioritize, multi-task and work well in a fast-paced environment </li><li>Excellent oral and written communication skills, and the ability to communicate at different levels in an organization </li><li>Using recruiting tools and techniques to identify and engage potential talent and ensure ongoing talent pipelines (Workday (ATS), Sourcing tools, etc.) </li><li>Keeping informed of sourcing standard methodologies and emerging tools/technologies to introduce and/or pilot when appropriate </li></ul><h4>The Team</h4>Fidelity’s Talent Acquisition team is passionate about attracting strong talent to the firm to help drive business results. As a Talent Acquisition Partner, you will be working with Fidelity's Enterprise Services and Brokerage business units to source, interview and hire for roles at all levels of the organization. These groups help drive innovation and improve our customer experiences.<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Talent Acquisition Partner

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Advisor

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul>Sales, Auto, Automotive, Sales Person, Sales people, Car, Cars, Chevy, Ford, Dodge, GM, GMC, Jeep, Chrysler, CDJR, Honda, Toyota, Nissan, Subaru, VW, Volkswagen, Kia, Hyundai, Fiat, BMW, Mercedes, Lexus, Acura, Infiniti, Cadillac, Chevrolet, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagen, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Lithia, Used cars, pre owned, pre-owned, Customer Service, phone sales, internet sales, fleet, manager, telemarketer, telemarketing, public relations, broker, finance, financial advisor, retail, truck, trucks, commercial, auto sales, automotive sales, job fair, public relations, salesperson, salesman, saleswoman, selling, car sales, automotive salesperson, car salesman, customer service, retail, account executive, account executive, personal trainer, sales, marketing, market, sell, video, retail, manager, store, college, customer, service, training, telephone, telesales, inside sales rep. trainee, commission, unlimited, opportunity, opportunities, selling, retailing, wholesale, auto, boat, recreational, automobile, vehicle, motorcycle, RV, education, support, furniture, furnishings, jewelry, women, men, mentor, mentoring, coach, coaching, appliance, appliances, TV, department store, supervisor, management, instructor, automobiles, cars, trucks, computer, internet, consultant, representative, salespeople, speaker, mobile homes, vendor, restaurant, bartender, waiter, waitress, cocktail, hosts, host, casino, dealer, hospitality, server, servers, hostess, marketing, promotions, brand ambassador, product specialist, ecommerce, commerce, CDK, eLeads<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate - eCommerce/Retail - AutoNation Chrysler Jeep Dodge North Richland Hills

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Pay Plan</h2><ul><li>Getting Started: Months 1-3</li><li>Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.</li><li>Accelerate Forward: Months 4+</li><li>At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

E-Com Sales

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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