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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This analyst will report to the Manager, Vendor Compliance, in the Corporate Affairs &amp; Communications (CA&amp;C) Global Third-Party Lifecycle Management (TLM) Business Unit Lead team. The analyst will support with various aspects of the TLM program, helping to maintain a solid control environment per our obligations under the Third Party Management policy (AEMP10). This role requires high degree of working ability in a fast paced and ever-changing environment to assist CA&amp;C Third-Party Relationship Managers (TRMs) and Third Parties to ensure all regulatory compliance and audit requirements are met accurately, completely and on a timely basis. This will include working closely with the TLM team as well as with TRMs to complete TLM pre and post contract deliverables. Candidate will also be responsible for raising awareness and educating CA&amp;C colleagues on TLM program requirements. Candidate will manage all steps in the onboarding cycle, review reports and handle issues requiring research with teams across the company. Candidate will liaise with the CA&amp;C department to ensure guidelines are being followed and valid documentation is in place for all engagements globally. &nbsp;How will you make an impact in this role? <ul><li>Collaborate with TRMs to ensure that policy timelines are met and CA&amp;C TLM Control/Compliance rating is protected. Candidate will manage some third-party engagements from start to finish, ensuring that all required documentation is completed and collected throughout the pre and post contract phases of the lifecycle.&nbsp; </li><li>Help create resource documents to raise awareness and educate Third-Party Risk and Relationships Managers (TRMs) on various requirements of the TLM program.</li><li>Submit Smartbuy requests, Ariba requisitions, Oracle requisitions, IIQ requests, and GSM/TLM Helpdesk tickets. Monitor purchase requisition approval flows and issue purchase orders to TRMs.</li><li>Manage research of invoice payment related issues.&nbsp; </li><li>Assist in setting up new suppliers via the New Vendor Online Form. </li><li>Assist TRMs in completing required paperwork prior to a TLM risk assessment.</li><li>Assist in maintaining our CA&amp;C preferred third party list and monitor contract expiration dates.</li><li>Help organize and maintain CA&amp;C’s third party files.</li><li>Validate data points with business teams/sourcing missing data, and research information across the various third-party systems. Manage data change requests as required.</li></ul>Minimum Qualifications<ul><li>Experience in Global Supply Management, Third-Party Management is crucial.</li><li>Excellent problem-solving skills (issue identification, problem structuring, analysis, development of recommendations). </li><li>Strong verbal &amp; written communication skills and the ability to interact effectively with cross functional&nbsp; teams.</li><li>Demonstrated analytical skills including the ability to think through all aspects of problems and generate possible courses of action.</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change.</li><li>Strong work ethic with an intense will-to-win and demonstrated personal excellence.</li><li>The ability to work both collaboratively and independently. </li><li>Self-motivated, pro-active individual with an analytical mindset and excellent attention to detail&nbsp; </li><li>Demonstrated interpersonal skills to work across a wide range of global teams and build effective working relationships.&nbsp; </li><li>Experience in business process improvement&nbsp; &nbsp;</li><li>Strong collaboration skills and demonstrated ability to network globally. Build and sustain relationships with key stakeholders: Third- Party Relationships Managers (TRMs) and VP owners, TLM &amp; TSM Center of Excellence, Global Supply Management (GSM) . </li><li>Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change.&nbsp; </li><li>Ability to work with large volume of data in through organized and systematic approach. Create clean, accurate records and meaningful reporting.</li><li>Proficiency in MS-Excel &amp; PowerPoint.</li><li>Attention to detail, conflict resolution, and effective time management.</li><li>Bachelor's Degree or equivalent.</li></ul>Knowledge of Platforms:&nbsp;&nbsp;<ul><li>Process Unity&nbsp;&nbsp;</li><li>Ariba&nbsp;&nbsp;</li><li>Oracle (for purchase requisitions)&nbsp;&nbsp;</li><li>Archer&nbsp;&nbsp;</li><li>Microsoft Office</li><li>Microsoft SharePoint&nbsp;&nbsp;</li><li>OneDrive&nbsp;</li></ul>Preferred Qualification<ul><li>Experience in Operational Excellence, Compliance, Internal Audit, Operational Risk.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Analyst – Vendor Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group (CEG), we strive to provide a great colleague experience. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Director, Leave of Absence (LOA) US and Canada will work on the Global Well-being and Benefits team in Colleague Total Rewards and Well-being (CTRW). As a vital team member, this person is responsible for strategic leadership, management, and continuous improvement of the disability and leave of absence programs and experience for colleagues in the US and Canada. This role will be part of the Colleague Experience Group (HR), collaborating with numerous internal and external partners and leading a team to lead policy and program offerings. The successful candidate will possess thought leadership, strategic thinking, communication, and a track record of success leading a strategic and sophisticated leave of absence program.How will you make an impact in this role?<ul><li>Lead and encourage the U.S. and Canada LOA teams, driving strategic vision and operational excellence.</li><li>Lead all aspects of both the US and Canada disability plan, and serve as a subject matter expert on company leave of absence policies, legislative leaves, and Canada accommodation programs within the organization.</li><li>Program Design and Implementation: Develop and implement strategic plans for disability, leaves, and accommodation programs. Evaluate existing programs and identify areas for improvement.</li><li>Develop and implement long term strategies for both the US and Canadian disability landscape by adhering to federal, state and legislative regulations along with company’s standalone policies such as Salary Continuation, Parental Leave, etc.</li><li>Working directly with the Colleague Total Rewards and Well-being team to design, implement, complete, and evaluate clinical programs for the health plan and broad-based wellness programs.</li><li>Third-party relationship management for leave administrators</li><li>Collaborate with internal and external partners on new and existing LOA and Salary Continuation policies and US Workers Compensation</li><li>Create a streamlined accommodation process for colleagues and leaders in support of the Accessible Canada Act (ACA) and Accessibility for Ontarians with Disabilities Act (AODA).</li><li>Maintain current knowledge of industry best practices, legislative changes, and periodic market evaluations, to ensure programs are effective and compliant.</li><li>Provide consultation to create lifecycle process for new and updated policies and procedure guide/SOP for LOA administration.</li><li>Lead ongoing training and education to leaders and other key partners; ensure high levels of collaboration and awareness of Company policies and processes.</li></ul>Minimum Qualifications<ul><li>8+ years of proven experience in leading disability, leaves, and accommodation programs with a strong background in disability case management and third-party relationship management.</li><li>In-depth knowledge of US ADA, federal, state and local as well as Canadian provincial, ACA and AODA laws and regulations related to disability, leaves, and accommodations.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop improvement plans.</li><li>Excellent communication and social skills, with the ability to collaborate effectively with internal and external partners. </li><li>Shown experience in coaching and training staff, HR and front-line leaders on process and best practices.</li><li>Demonstrates a good balance of leadership and direction and has strong skills in leading diverse teams.</li><li>Establishes clear vision, opportunities and, advocates for team members.</li><li>Leads by example and steps in to support team</li><li>Ability to handle partner concerns and resolve issues in a timely and effective manner.</li><li>Experience in vendor management and contract negotiations.</li><li>Proficiency in using HR information systems and other relevant software.</li><li>Strong attention to detail and ability to prioritize tasks in a fast-paced environment.</li><li>Ability to maintain confidentiality and handle critical information with discretion.</li><li>Work in a collaborative team environment.</li><li>Strong presentation skills.</li><li>Bachelor’s degree in human resources, disability management, occupational health or equivalent.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Director - Leave of Absence - US & Canada

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The General Counsel’s Organization (GCO) at American Express is seeking a Manager &amp; Counsel to support the Amex Offers marketing consultants and sales teams, which will include drafting AXP’s marketing templates, including the insertion order(s) that support merchant-facing advertising program and ongoing review of B2B advertising sales and related materials.&nbsp;The GMNS business is a core business of American Express and fundamental to the operation of the American Express global payments network. GMNS builds and maintains relationships with merchants that choose to accept the American Express Card and financial services companies who enable merchants to accept the Card, simultaneously delivering differentiated products and services and driving revenue growth for both merchants and American Express.The GMNS business is responsible for signing merchants to accept the Card, processing Card transactions and providing marketing and other innovative programs and services to grow our merchant and Card acceptance relationships.Where great legal minds influence national business strategy.Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the national and global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:·Providing rich work experiences and opportunities for professionaldevelopment·Recognizing and rewarding those who drive and deliverresults·Respecting and valuing diversity, integrity, and personalaccountabilityRole &amp; ResponsibilitiesHere’s just some of what you’ll do in this role:·Provide day-to-day legal support to team that promotes the Amex Offers program to merchants, which includes drafting and advising on the merchant-facing program terms; ·Review and advise on training and sales materials for B2B advertising programs, including Amex Offers;·Draft and negotiate advertising and promotional contracts including insertion orders, sponsorship agreements, content licensing agreements and various other co-marketing initiatives.·Provide oversight and advisory support to the team that engages in sales and promotion of Amex Offers and related merchant-facing advertising initiatives; ·Develop and advise on internal B2B sales guidelines and best practices;·Collaborate closely with colleagues across the General Counsel’s Organization, including marketing support for other businesses, as well as compliance, privacy and other stakeholder groups, to drive consistency and coordination across the enterprise;·Participate in a small team of seasoned attorneys and legal managers, offering thought leadership for cross-subject matter issues and projects.Qualifications:Minimum qualifications:·J.D. with admission to New York Bar ·3+ years of relevant work experience in a law firm and/or in-house corporate legalenvironment·Specific experience and knowledge in marketing/advertising supportPreferred qualifications:·Knowledge of advertising laws, including FTC guidelines and UDAAP/UDAP principles·Experience drafting and negotiating advertising and marketing-related contracts·Strong communication skills with ability to convey advice clearly and synthesize complex issues ·Experience with the payments or e-commerce industry or merchant acquiring·Strong analytical, problem-solving and project management skills·Self-motivated, high level of personal energy andcommitmentSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager & Counsel - AMEX Offers (Merchant)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant Network Services (GMNS) has relationships with millions of merchant businesses, in more than 25 countries, and delivers over $200B in spend. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. The Global Strategy &amp; Capabilities (GS&amp;C) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchants to not only accept American Express, but openly welcome and recommend us to their customers.The GMNS Intelligent Automation &amp; Gen AI team plays a pivotal role in partnering across teams to reimagine end-to-end business solutions using intelligent automation and generative AI. These solutions will optimize business processes, drive performance, and expand revenue generation opportunities.The&nbsp;Sr. Manager, Portfolio &amp; Intake Management, will play an essential role in both managing and optimizing the GMNS automation.ai intake process while ensuring transparent reporting and communications of prioritized initiatives through the product development lifecycle. This is an exciting opportunity to enable new and emerging technologies!<h4>Key Responsibilities</h4><ul><li>Manage the intake process for new intelligent automation and Gen AI opportunities: <ul><li>Collaborate with business stakeholders to understand and document opportunity details</li><li>Develop accurate and measurable cost benefit analysis</li><li>Partner with engineering to determine high level sizing and solution type</li><li>Coordinate with stakeholders to develop compelling pitch decks and guide prioritized use cases through required approval processes</li><li>Coordinate initial risk reviews with Control Management</li></ul></li><li>Streamline and evolve the intake process including&nbsp;migrating the intake process to a new tool, likely Airtable</li><li>Lead annual technology planning process for the automation and AI initiatives, serving as a liaison to the planning team and ensuring that the team information is reflected accurately throughout both the annual planning process and quarterly roadmap updates</li><li>Develop and deliver a communication plan to update stakeholders and leadership and socialize initiatives across GMNS</li><li>Own development of senior leadership and Steering Committee presentations, and status updates by partnering with the program and product delivery team</li><li>Provide thought leadership towards the strategy of the team and find synergies across use cases and solutions</li><li>Assist in documenting team processes and product development lifecycle</li><li>Stay abreast of the market and the enterprise to identify how best to leverage the value of emerging technologies, such as Generative AI</li><li>Demonstrate a willingness to continually learn and continuously implement frameworks and process improvements within a dynamic environment</li></ul><h4>Minimum Qualifications</h4><ul><li>Outstanding written and oral communication skills</li><li>Highly organized, detail oriented with a proven ability to manage multiple workstreams and solve complex problems</li><li>Strong stakeholder management skills with the ability to influence without authority and communicate effectively across all levels of the organization</li><li>Experience in project management and process transformation</li><li>Strong analytical and problem-solving skills</li><li>Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvements</li></ul><h4>Preferred Qualifications</h4><ul><li>Understanding of Intelligent Automation and Generative AI to solve business pain points</li><li>Experience working in a regulated environment with an understanding of compliance, control, data governance and integrity processes</li><li>Experience with Agile methodologies and tools, working directly with scrum teams to launch products and features&nbsp;</li><li>Experience using Airtable&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager, Portfolio & Intake Management – GMNS Intelligent Automation & Gen AI

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant &amp; Network Services brings together American Express' merchant-and network-related businesses. This includes Global Merchant Services, which manages the relationships with the millions of merchants around the world that accept American Express; Global Loyalty Coalition which includes the international PAYBACK rewards programs; and Global Network Services, which brings together Global Network Partnerships, Network Solutions &amp; Operations, InAuth and Prepaid.Within Global Strategies &amp; Capabilities (GS&amp;C), the&nbsp;Field Training &amp; Business Enablement team is responsible for understanding key business and stakeholder priorities, and creating innovative and value-add change management, communication, and L&amp;D (learning &amp; development) solutions for the GMS Sales &amp; Client Management organizations. This includes programs to support new hires, core skill development (e.g., effective selling and financial acumen) and other business critical initiatives, all of which lead to empowering the field to manage merchant relationships with impact.This is an exciting opportunity to join a very exciting, collaborative, and highly visible team. The Analyst - Training &amp; Enablement Americas will operate in a complex and demanding environment, driving productivity and success of the sales teams that supports business goals.Responsibilities<ul><li>Execute on the global Field Training &amp; Business Enablement strategy by supporting innovative and experiential/digital field training programs.</li><li>Maintain analytics for training team, including managing survey data, attendance records, invite lists, and content usage.</li><li>Manage budget and payment processing to ensure vendors are paid on time and budget balance is up-to-date.</li><li>Preserve Training and Enablement content by submitting through appropriate reviews, updating old versions, maintaining pages, and sharing usage reports.</li><li>Support learning consultants by helping to operationalize programs with scheduling and communications support.</li><li>Develop an expertise in the LMS and CMS systems.</li><li>Become knowledgeable on how the business operates, key priorities and metrics. Help hypothesize the impact of training on bottom line results. Take initiative to dive into analytics that will help the team, stakeholders, and partners make decisions quickly and effectively.</li></ul>Qualifications<ul><li>Strong analytical skills and proficiency in Excel required. Experience creating dashboards with tools such as Tableau, Salesforce, Seismic, Cornerstone, Tableau, and Qualtrics a plus.</li><li>Knowledge of key learning &amp; development and sales enablement concepts preferred.</li><li>Keen attention to detail, high degree of accountability and integrity.</li><li>Strong communication skills&nbsp;(written and verbal), presentation development, presenting to senior audiences, stakeholder management, and&nbsp;influencing skills at all levels in an organization.</li><li>Strong problem-solving skills with the ability to exercise mature judgment and prioritization.</li><li>Project Management skills.</li><li>Proactive and ambitious self-starter,&nbsp;with a strong work ethic, intense will-to-win, and demonstrated personal excellence.</li><li>Ability to travel (up to 10%).</li><li>Enthusiastic, fun, flexible and demonstrates a willingness to learn</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst - Training & Enablement

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Paralegal – Legal Affairs – Global Employment Law GroupThe Global Employment Law Group in the General Counsel’s Organization (GCO) is seeking a Paralegal – Legal Affairs to support the United States and Canada Employment Law team in managing legal projects; assisting with the handling of litigations, arbitrations and agency charges; updating and maintaining internal databases and document repositories; and optimizing workflows. This role bridges project management and paralegal expertise, providing high-level support to internal and external stakeholders.Role &amp; Responsibilities:<ul><li>Oversee and track legal projects within the Global Employment Law Group. </li><li>Support others in the Global Employment Law Group in managing employment litigations, arbitrations, agency charges and internal and government investigations.</li><li>Serve as a liaison between internal teams and external counsel, collecting matter files, coordinating communications and monitoring progress on engagements.</li><li>Review, maintain and assist in drafting employment related documents (e.g., releases, agreements, and HR policies).</li><li>Collaborate across General Counsel’s Organization and the Colleague Experience Group to facilitate knowledge sharing and best practices.</li><li>Manage and maintain databases and repositories of legal documents and matter files.</li><li>Work collaboratively with other team members to meet all project goals.</li><li>Follow all department best practices/standards for information security and data retention.</li><li>Contribute to the operation and continuous improvement of the General Counsel’s Organization, including collaborating on drafting/updating best practices, participating in internal projects and supporting the overall mission/goals of the team.</li></ul>Minimum Qualifications <ul><li>Bachelor’s degree in legal studies or a related field or paralegal certification. </li><li>3+ years supporting litigation work in a law firm, government agency or in-house legal department.</li><li>Effective oral and written communication, analytical, problem-solving, organizational and interpersonal skills, focused on clarity and accuracy.</li><li>High level of professionalism and confidentiality, with a commitment to ethical conduct.</li><li>Must have the ability to work independently.</li><li>Customer service orientation with attention to detail and process management skills.</li><li>Demonstrated ability to deliver results to case teams with moderate direct supervision.</li></ul>Preferred Qualifications<ul><li>Ability to handle multiple workstreams simultaneously, take on new responsibilities and prioritize work in a dynamic, deadline intensive environment.</li><li>Ability to act as a trusted advisor to business teams.</li><li>Ability to build relationships and partner with others to drive results.</li><li>Ability to pivot appropriately when presented with new information or evolving circumstances.</li></ul>Additional Details<ul><li>Location:&nbsp;200 Vesey St, New York, NY 10285</li><li>Workplace Flexibility:&nbsp;Hybrid</li><li>Travel:&nbsp;Occasional</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Paralegal - Legal Affairs

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the US Consumer Services Control Management Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.US Consumer Services is looking for a Sr. Analyst of Process Risk focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;How will you make an impact in this role?The Sr. Analyst, US Consumer Services Process Risk Reduction&nbsp;will:<ul><li>Facilitate alignment of risk reduction initiatives with the organization's overall risk management framework and business objectives.</li><li>Identify process risk issues and mitigation strategies</li><li>Support identification and prioritization areas within BU processes that require risk reduction measures (e.g., assist in coordinating across First Line of Defense (1LoD) risk identification team)</li><li>Execute on process risk reduction, leveraging enterprise support as needed to ensure timely resolution of vertical and horizontal (i.e., within BU or across processes that extend beyond the BU) issues that are of highest priority and/or most significant impact to the enterprise</li><li>Assist in conducting independent root cause analyses focused on identifying underlying process vulnerabilities to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses, based on comprehensive&nbsp;methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement</li><li>Document control design effectiveness&nbsp;</li><li>Monitor and track the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite</li><li>Document learnings from improving controls to elevate the process risk reduction capabilities within the BU and across the enterprise</li><li>Foster a culture of risk awareness and ongoing improvement within the team and the broader organization.</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul><h4>Required Qualifications&nbsp;</h4><ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Sound analytical and problem-solving skills, with an ability to analyze data,&nbsp;identify&nbsp;trends, and evaluate risk scenarios effectively</li></ul><h4>Preferred Qualifications</h4><ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li><li>Experience in at least one of the following:&nbsp;&nbsp;<ul><li>Assisting of Identification and prioritizing areas that require risk reduction measures</li><li>Executing on process risk reduction to ensure timely resolution of issues that are of highest priority and/or most significant impact&nbsp;</li><li>Conducting root cause analyses focused on identifying process vulnerabilities to prevent potential operational risks (ORs), with a focus on the most common or high-risk issues and/or Operational Risk Events (OREs), based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement</li><li>Conducting independent testing of issues to ensure complete &amp; effective resolution&nbsp;</li><li>Monitoring and tracking the implementation of process changes</li></ul></li></ul>ORMCM Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst - Process Risk Reduction

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express has a network that connects millions of consumers, merchants, and businesses around the globe in a payments and commerce ecosystem that creates value for all its constituents.Our Global Merchant Network Services (GMNS) Risk Management Team stands behind each of these purchases, thus protecting this network of millions of consumers, merchants, and businesses. The Airline Risk Management team within the Global Merchant &amp; Network Services Risk Management organization manages American Express acquirer exposure to the global airline industry.&nbsp; The team is tasked with monitoring airline credit profiles, identifying high risk airlines, and taking action to mitigate exposure and protect American Express from potential losses.The Manager will join at team responsible for overseeing a portfolio with exposure of over $5 Billion. You will be a Risk Officer on the front line, protecting our merchant business P&amp;L from loss, while carefully balancing the merchant relationship with American Express. The Manager must have good judgment, excellent communication skills, be analytical, motivated and be a strategic thinker, who can both dive into numeric financial details while still being able to conduct negotiations with C-Suite executives across a variety of industries. Our team members are often considered “jack of all trades”, who are self-directed and make decisions that have high stake profitability and risk tradeoffs. Additionally, our team plays a central role in both the GMNS Business and Risk organizations by collaborating with numerous Business Units within the enterprise. The candidate will work closely with the various senior leaders in Amex Business, Risk and General Counsel teams in Europe, Asia, and Middle East in addition to working directly with the Airline Risk management Director and VP.Job Responsibilities:<ul><li>The incumbent will be managing their own portfolio of Airline merchants to identify exposure and proper mitigation strategies. </li><li>Prioritize airlines for commercial rating and underwriting. Risk Officer will manage the end-to-end life cycle of an AMEX merchant relationship from onboarding to periodic review/maintenance and possible exits.</li><li>Work with internal stakeholders on best practices and key portfolio concerns while growing GMNS business. Liaise with client management organization to secure financial information in a timely manner.</li><li>Demonstrate influence and negotiation skills when speaking to internal AMEX leadership as well as merchant C-Suites.Collaborate with Amex Merchant business leaders and risk partners to enhance relationships in the industry. </li><li>Timely contract negotiations, ensuring appropriate Airline Risk language and reasonable. Monitor financial performance and return on equity by airline along with setting contractual covenants.</li><li>Closely monitor exposure by airline and ensure exposure accuracy in our reporting. Ability to turn big, raw data files into meaningful reporting and presentations.</li><li>Complete ad-hoc work assignments dedicated to mitigating the overall GMNS portfolio. </li><li>The incumbent will also work alone or collaborate with fellow GMNS Risk colleagues on projects designated to enhance, manage, mitigate GMNS Risk processes.</li><li>Manage credit and fraud losses in line within expectations and with strong focus on selective mitigation actions for weaker airlines to avoid losses and write offs.</li><li>The incumbent will also work alone or collaborate with fellow GMNS Risk colleagues on projects designated to enhance, manage, mitigate GMNS Risk processes.</li></ul>Qualifications:<ul><li>Strong business acumen, highly organized and structured; The successful candidate must be able to work under their own initiative, have excellent time management skills and be able to problem solve in times of fast changing priorities. In addition, they must be able to navigate through very stressful, urgent, complex, and ambiguous situations independently while seeking the win-win solution.</li><li>Strong leadership, alignment, and assertiveness </li><li>An internal and external relationship builder; The incumbent must have excellent relationship and communication skills with the ability to apply analytical/quantitative and negotiating techniques to business solutions. Driven and curious with a high sense of urgency</li><li>Previous Merchant Acquiring Risk, Client Management or Commercial Credit Underwriting, investment banking experience in Airline industry is desirable. </li><li>Strong financial and analytical acumen, financial credit and/or accounting knowledge is required. Familiarity with bankruptcy regulation</li><li>Previous experience with C-Level counterparts presenting complex credit metrics is preferred.Excellent communication, influencing and negotiation skills.</li><li>Project management skills with experience collaborating within large business units preferred. Strong presentation and financial modelling experience</li><li>Strong data analytic skills required, including extensive knowledge in Microsoft Suite (Excel and PowerPoint), SQL, BI tools.</li><li>Knowledge of Python/MLS, Cornerstone SQL, Lumi&nbsp;programming or willingness to learn.</li><li>Able to learn,&nbsp;support and maintain the various Sisense/Lumi Dashboards for Airline Risk Management team.</li><li>Second language fluency a plus</li><li>MBA, Master’s, CFA, PM and/or tenured experience in Risk management.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager-Risk Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 9,000+ restaurants globally. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.   Resy sits within the Global Premium Products &amp; Benefits organization. The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.&nbsp;Interested in joining our team of restaurant-obsessed explorers? Right this way.  ABOUT THE ROLE:As the Senior Manager, Social Media, you’ll lead the strategy and execution of Resy’s organic social, community management, and influencer marketing programs. You will play a crucial role in building the Resy brand, providing thought leadership to our restaurant partners, and ensuring all social media assets are published in a compliant manner. This role works in close collaboration with the broader Resy team, including the Resy B2C and B2B marketing teams, and will report to the Director, Resy Brand &amp; Integrated Enablement.&nbsp;This role has one direct report.WHAT YOU’LL DO:·Lead the planning and development of Resy’s social media strategy, including always-on content and cross-functional brand campaigns to drive guest engagement and restaurant demand.·Oversee Resy influencer marketing programs, including gifting, UGC, and paid campaigns, partnering closely with the American Express enterprise team on talent vetting.·Continuously refine proactive and reactive community management programs, liaising with the Resy support team, product services, and PR to manage customer feedback and escalate risk events.·Support the development of social media content — with agency partners, content creators, and independently — including capturing content, providing live social coverage at events, and crafting compelling copy.·Collaborate with the paid media team to boost organic social and influencer content; share creative best practices for paid social content.·Facilitate regular content reviews with internal, legal, and compliance stakeholders.·Manage social media and influencer agencies.·Oversee the social budget, including building scopes and submitting invoices for agencies, creative freelancers, and software partners. ·Collaborate with B2C and B2B stakeholders across Resy brand team, guest and product marketing, experiential, PR, editorial, and paid to align social plans with overall business objectives to ensure measurable impact. <ul><li>&nbsp; &nbsp; &nbsp;Provide consultation to American Express counterparts on dining strategy for social content, influencer campaigns, and experiential activations.</li></ul>QUALIFICATIONSRequired Skills &amp; Background:·A minimum of 5 years of professional experience in social media marketing, with a proven track record of executing campaigns and managing social communities·Strong understanding of social media platforms – Facebook, Instagram, X, TikTok, LinkedIn and YouTube – and know how content and conversation can build and grow a brand·Have an interest in staying on top of the latest trends and topics that matter to diners·Excellent written and verbal communication skills, with a keen eye for detail·Ability to work against tight deadlines and progress multiple projects simultaneously·Creative thinking and problem-solving abilities·Experience with a social media management and analytics tool such as Sprout Social, Sprinklr, or Dash Hudson·A passion for restaurants and the hospitality industryResy is committed to Equal Employment Opportunity through attracting and retaining a diverse team of employees and creating an inclusive environment for all. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager, Resy Social

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role: Director &amp; Counsel – Events, Experiences, Entertainment &amp; Media This role is responsible for leading and advising on a range of complex commercial transactions and other legal matters pertaining to: (i) sponsorship and custom event contracting; (ii) service provider/supplier contracting (e.g., event production and creative agencies), (iii) other entertainment contracting (e.g., talent and influencer); (iv) event ticket sales and distribution; (v) customer service materials (e.g., call center scripts); (v) publicity/privacy rights (e.g., releases) and intellectual property rights (e.g., content licensing); (vi) experiential marketing; (vii) review of advertising claims and marketing and press materials; (viii) consumer offers and benefits development and execution; (ix) media buying (e.g., contracting for media, such as digital media and custom content); and (x) risk mitigation analysis and strategy.Here's just some of what you’ll do in this role:<ul><li>Draft, review, and negotiate complex contracts with sophisticated counterparties in the areas of sponsorships and custom events, entertainment (including talent and influencers), licensing (including music, images, and other content), services providers/suppliers (including event production), media buying (including insertion order terms), and other related contracts (including releases). </li><li>Effectively collaborate with American Express colleagues, agencies, and other partners to draft, review, and negotiate contracts that achieve American Express objectives. </li><li>Proactively identify opportunities to drive efficiency, including by developing contract templates and guidelines to empower business and legal colleagues. </li><li>Advise on event ticket sales and distribution, including customer service considerations. </li><li>Advise on the development and execution of legally compliant offers and benefits, including terms and conditions and offer delivery controls. </li><li>Accurately and efficiently identify and classify risks (impact and probability) and support business and compliance colleagues to mitigate and manage those risks. </li><li>Communicate complex legal concepts and risks in a clear and concise manner while identifying innovative solutions to challenges in a collaborative and solutions-oriented manner. </li><li>Review advertising claims and marketing and press materials (including appropriate disclosures and terms and conditions). Develop relevant guidelines for such materials. </li><li>Develop strong relationships of trust; generate buy-in (internal and external to American Express) on issues of importance to achieve enterprise objectives. </li><li>Leverage well-developed business acumen and a deep understanding of legal and regulatory requirements to advise business colleagues on transactions, initiatives, and challenges—and identify innovative and effective solutions to those challenges. </li><li>Collaborate efficiently and effectively with colleagues across the enterprise (at various levels of seniority and functions, such as business, legal, and compliance) to receive and provide subject matter expertise relevant to the role. </li><li>Manage competing priorities and aggressive timelines/deadlines; be responsive and provide prompt support. </li><li>Provide legal support for ad-hoc projects supporting American Express’s business objectives and strategy.</li></ul>Minimum Qualifications<ul><li>Both a bachelor’s degree and Juris Doctor </li><li>Admission, in good standing, to practice law in the State of New York </li><li>8+ years of relevant in-house and/or law firm experience</li></ul>Preferred Qualifications<ul><li>Experience working for other banks or financial institutions or in other highly regulated industries. </li><li>Proven ability to act as a trusted advisor. </li><li>Strong transactional experience: effectively draft, review, and negotiate contracts. </li><li>Strong experience reviewing advertising and marketing materials/claims and development of offer terms and disclosures. </li><li>Subject matter expertise on laws and regulations that impact consumer offers and card benefits, including UDAP/UDAAP.</li><li>Honed analytical and problem-solving skills and ability to identify and classify risks accurately and efficiently.</li><li>Team-oriented, self-starter, with excellent interpersonal and communication skills.</li><li>Ability to identify the important from the urgent and to accurately prioritize tasks and get things done timely (often under timing constraints/fixed deadlines). </li><li>Ability to generate innovative solutions to challenges and garner buying through relationship-building and effective communication. </li><li>Ability to communicate complex issues clearly and persuasively, including to senior business leaders. </li><li>Ability to build relationships and partner with others to drive results. </li><li>Ability to identify, initiate, and drive end to end process improvements to enhance efficiency and productivity. </li><li>Capacity to be agile and pivot appropriately when presented with new information or evolving circumstances. </li><li>Ability to identify and implement process improvements to enhance efficiency and productivity.</li><li>Team-oriented, self-starter with strong written and interpersonal communication skills, executive presence, and ability to effectively interact at all levels within the organization. </li><li>Works well in cross-functional team settings. </li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

171 Full Time Jobs in New York, NY, USA