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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The Digital Banking team is seeking a Digital Portfolio Manager to support our Payments and Banking Portfolio Management teams. We are building a banking and payments platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashionWe look primarily for people who are passionate about solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of program management and partner continuously with our many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions.&nbsp;In this role, you will enable the success of the Banking and Payments product and engineering teams by designing, implementing, and managing efficient tools and processes that drive delivery excellence. You will establish and optimize business processes to support product execution, maintain unified domain backlogs and roadmaps, and track key initiatives to ensure timelines are met while proactively identifying risks and dependencies. Additionally, you will lead the product governance process, ensuring alignment with stakeholder needs and supporting smooth, consistent operations through clear documentation and process management.Responsibilities:<ul><li>Conduct analysis and reporting to support effective operations, strategic planning, and execution of digital product management initiatives and special projects.</li><li>Create and oversee portfolio-level dashboards and reports to ensure comprehensive visibility into portfolio health, risk, and delivery progress.</li><li>Consolidate status updates from project teams to provide leadership with actionable insights.</li><li>Facilitate gating reviews for large initiatives with external partners, ensuring readiness and quality at each phase of delivery</li><li>Facilitate cross-functional dependency management and milestone alignment.</li><li>Tracks and visualizes product outcomes with clearly defined metrics and targets</li><li>Promote transparency through consistent updates, dashboards, and review forums.</li><li>Align release schedules and readiness between internal Banking teams and partners like FIS, ensuring all dependencies, approvals, and timelines match.</li><li>Create and maintain templates, playbooks, and best-practice guides for consistent project execution</li><li>Sends external communications on behalf of the portfolio to increase transparency across stakeholders and business partners</li><li>Facilitates teamwork and alignment between cross-functional teams including engagement,&nbsp;design, analytics, engineering, and experimentation and helps to identify and resolve any&nbsp;risks in the plans</li><li>Fosters collaboration and transparency between product and business teams</li></ul>Qualifications:<ul><li>5+ years of experience in program/project management or PMO operations, ideally within technology or financial services.</li><li>Proven record of accomplishment managing large, complex initiatives and coordinating across multiple partners and stakeholders.</li><li>Strong understanding of governance, planning, and delivery frameworks (Agile/SDLC).</li><li>Experience coordinating releases and managing dependencies with external partners such as FIS.</li><li>Demonstrated leadership and collaboration skills, with the ability to engage and influence technical and non-technical teams across a global organization.</li><li>Strong analytical and problem-solving abilities, including the ability to develop clear reporting and metrics that drive data-informed decisions.</li><li>Excellent written and verbal communication skills; able to convey complex concepts clearly and effectively.</li><li>Highly organized, proactive, and able to manage multiple priorities in a fast-paced environment.</li><li>Experience or knowledge in Payments and Banking preferred.</li><li>Bachelor's degree in business administration, Industrial Engineering, Computer Science, or a related field required; Master’s or MBA preferred.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Digital Portfolio Management - Digital Banking

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the American Express brand through public relations, social media and content development, colleague communications, and corporate social responsibility initiatives.We are seeking a strategic and experienced Crisis Communications leader to join our team. The individual will be responsible for developing and executing crisis communication strategies, playbooks, and messaging in support of the incident-management process for technology system outages, plus data security incidents. In addition, the individual will develop and execute an internal communications program to raise awareness of cybersecurity best practices, and lead communications planning and execution to support the global rollout of new or refreshed security tools and processes. The ideal candidate will have a strong background in internal communications, media relations, incident management, and crisis response, with a proven ability to manage high-pressure, quickly evolving situations and deliver effective communication solutions.How will you make an impact in this role?<ul><li>Collaborate closely with internal clients and partners to understand key stakeholders and potential technology-related crisis scenarios that may impact reputation.</li><li>Identify potential crisis scenarios and develop proactive crisis communication plans, protocols, and messaging to support enterprise incident management.</li><li>Provide strategic counsel to leaders and global media relations leads during crises, working as part of a cross-functional rapid-response team.</li><li>Serve as crisis-communications lead to draft statements, talking points, and Q&amp;As; coordinate necessary approvals; and interface with media relations and internal communications leads across the globe to understand and address their communication needs.</li><li>Monitor traditional and social media channels, as well as technology industry monitoring sites for emerging issues and crisis indicators, providing timely updates to clients, as appropriate.</li><li>Coordinate with legal counsel and other internal partners to ensure consistent messaging and alignment of communication efforts.</li><li>Conduct post-incident evaluations and debriefs to assess communication effectiveness, identify lessons learned, and recommend future improvements to help strengthen the company’s crisis-preparedness programs.</li><li>Develop and deliver crisis-communication playbooks and coaching to prepare key stakeholders for effective crisis response and media engagement.</li><li>Stay informed about industry trends, best practices, and regulatory requirements related to crisis communications and reputation management.</li><li>Develop and execute communication strategies to support internal security awareness campaign, as well as new or refreshed security tools or policy changes.&nbsp;</li></ul>Minimum Qualifications:<ul><li>7-10 years of experience in crisis communications supporting incident management and response technology system outages, plus data security and cybersecurity incidents; as well as experience in communicating the internal roll out of security-led initiatives, programs, and tools</li><li>Self-starter with the ability to work in a fast-paced environment while meeting goals and deliverables</li><li>Exceptional writing skills, including interpretation of technical information into language that is easily understandable by audiences with varying levels of technical knowledge</li><li>Proficient in Microsoft Word, PowerPoint, Excel, including the use of graphics for visual appealing PowerPoint presentations</li><li>Ability to provide after-hours and on-call support, when required</li></ul>Preferred Qualifications:<ul><li>Degree in Communications or related field preferred</li><li>Knowledge of related industry regulations, frameworks and standards preferred.&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Corporate Affairs & Communications (Crisis Communications)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Dining Implementation team is seeking an Implementation Specialist to play a vital role in successfully onboarding partners. In this role, you’ll manage the full implementation process from handoff through launch, ensuring a smooth and exceptional partner experience. You’ll combine product expertise, project coordination, and partner engagement to deliver high-quality implementations that set up partners for long-term success.Responsibilities:&nbsp;<ul><li>Manage the end-to-end onboarding process for partners, from initial planning to launch and handoff to support.&nbsp;</li><li>Configure partner dashboards, facilitate onboarding meetings, and deliver tailored training sessions to equip partners with the knowledge and skills to use the software successfully.&nbsp;</li></ul><ul><li>Monitor partner success, proactively identifying at-risk partners and collaborating with internal teams to resolve issues.&nbsp;</li><li>Analyze and anticipate partner needs, identifying solutions in real time.&nbsp;</li><li>Communicate partner needs and feedback to internal teams to improve product and processes.&nbsp;</li></ul><ul><li>Collaborate with cross-functional teams (sales, imports, product, partner success, support) to ensure smooth implementations.&nbsp;</li></ul><ul><li>Support escalation and incident management by coordinating resources and driving resolution.</li><li>Investigate and resolve issues in a timely and effective manner.&nbsp;</li></ul><ul><li>Contribute to project planning, including timelines, coordination, and risk identification.</li><li>Track project progress and adjust as needed to meet goals.&nbsp;</li></ul><ul><li>Identify opportunities for process improvements and implement best practices.&nbsp;&nbsp;</li><li>Participate in initiatives to scale operations.</li><li>Proactively suggest improvements to products and processes and share with the internal team.</li></ul><ul><li>Contribute to team and departmental initiatives that align with company-wide goals.&nbsp;</li></ul><ul><li>Foster a positive, respectful, and collaborative work environment.</li></ul>Who We’re Looking For&nbsp;<ul><li>Bachelor’s Degree or equivalent experience</li></ul><ul><li>1+ years of experience in implementation, partner success, or customer service in B2B software (SaaS preferred)</li></ul><ul><li>Project management skills, including leading meetings, creating status reports, managing project plans, and tracking risks/issues</li></ul><ul><li>Familiarity with hospitality industry terminology and workflows</li></ul><ul><li>Experience building and managing partner relationships across all levels of management</li></ul><ul><li>Strong communication, presentation, and interpersonal skills&nbsp;</li></ul><ul><li>Ability to learn quickly, prioritize, and multi-task in a fast-paced environment</li></ul><ul><li>Strong analytical and problem-solving skills, with experience interpreting data and addressing ad-hoc customer requests</li></ul><ul><li>Proficiency with Excel and Salesforce&nbsp;</li></ul><ul><li>High level of professionalism and strong work ethic&nbsp;</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Implementation Specialist, Global Dining

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium and large businesses. To ensure we keep on the leading edge of the dynamic commercial payments landscape, the GCS Strategy, M&amp;A and Alliances team is charged with defining the long-term business objectives and driving strategic opportunities to accelerate revenue growth. The team plays an integral role in defining, developing, and leading new strategies, inorganic growth (M&amp;A), partnership (Alliances) opportunities, as well as managing Annual Investment Planning, Opex, Strategic Engagement Team to accelerate our overall strategy and vision.Partnership Strategy &amp; Execution<ul><li>Develop and own strategic roadmaps for key partners, aligning integration priorities with GCS product strategy and enterprise growth goals</li><li>Drive cross-functional execution of complex, API-driven integrations and new capability launches across multiple geographies</li><li>Serve as the main point of contact for assigned partners, leading joint business reviews, governance forums, and executive engagements</li><li>Identify and manage partnership risks, ensuring commercial, operational, and regulatory alignment</li><li>Partner with internal teams to define go-to-market strategies, client adoption plans, and performance metrics</li></ul>Commercial Management &amp; Growth<ul><li>Lead negotiations and contract renewals, working closely with GCO and Finance teams</li><li>Identify and size new partnership use cases, ensuring business cases and forecasts are aligned with strategic priorities</li><li>Drive operational excellence through governance frameworks, partner scorecards, and continuous improvement initiatives</li></ul>Market &amp; Ecosystem Leadership<ul><li>Monitor trends across B2B payments, fintech, and ERP ecosystems to identify emerging partnership opportunities</li><li>Represent GCS in external partner forums and cross-industry conversations to influence ecosystem standards and advance Amex’s competitive positioning</li></ul>Minimum Qualifications:<ul><li>Proven track record leading complex, enterprise-level partnerships or alliances in payments, fintech, or technology environments</li><li>Strong understanding of API integration models, B2B payments flows, and commercial enablement ecosystems</li><li>Exceptional relationship management and influencing skills with the ability to navigate across senior levels internally and externally</li><li>Excellent problem-solving, analytical, and communication skills; comfortable synthesizing insights for senior leadership</li><li>Demonstrated ability to lead cross-functional workstreams in a fast-paced, matrixed organization</li><li>Bachelor’s degree or equivalent experience</li></ul>Preferred Qualifications:<ul><li>4+ years of experience in commercial payments, product partnerships, or strategic business development</li><li>Knowledge of procure-to-pay and expense management platforms, treasury operations, and ERP integrations</li><li>Experience with deal structuring, contract negotiation, and partnership performance management</li><li>MBA or equivalent preferred</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Strategic Partnership

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations.If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey! How will you make an impact in this role?As a Power BI Delivery Associate, you will be responsible for overseeing the planning, execution, and delivery of enterprise Power BI initiatives, ensuring alignment with business goals and data strategy.&nbsp;Responsibilities include:<ul><li>Leading and managing the end-to-end delivery of Power BI projects, ensuring timely execution, adherence to scope, and alignment with strategic objectives</li><li>Coordinating cross-functional teams, including business stakeholders, engineers, and analysts, to drive effective communication and successful outcomes</li><li>Overseeing solution design discussions and providing technical guidance on integrations, data governance, and platform optimization</li><li>Monitoring delivery progress, risks, and dependencies, proactively identifying and resolving issues to ensure smooth execution and quality deliverables</li><li>Continuously improving delivery frameworks and processes to enhance efficiency, scalability, and cost-effectiveness of Power BI solutions</li></ul>Minimum Qualifications:<ul><li>BS/MS in Computer Science or Information System. Besides that, one needs to have considerable work experience in similar fields.</li><li>2-4 years of experience with delivery management on Microsoft Business Intelligence Stack, preferably Power BI</li><li>Adept in understanding business requirements as they pertain to data models and Power BI reports and providing recommendations in solution design discussions that provide technical oversight on SaaS BI solutions</li><li>Experience with leading planning, execution, and delivery of complex technology projects on SaaS applications, and ensuring alignment with project goals and objectives</li><li>Experience with developing and managing comprehensive project plans, including timelines, milestones, and resource allocation</li><li>Ability to fosters strong relationships with internal stakeholders, project teams, and other stakeholders to ensure clear communication and alignment</li></ul>Preferred Qualifications:<ul><li>Experience with governance on self-service platforms, preferably Power BI</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Associate - Delivery Management- Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Digital Workplace Team at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations.&nbsp;If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and critical thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our architecture team to help with our transformation journey!How will you make an impact in this role?As a Power BI Engineer, you will be responsible for managing and administering our enterprise Power BI environment, as well as supporting our global user base in leveraging the tools for their dynamic reporting needs. Responsibilities include:<ul><li>Power BI development and administration.</li><li>Connecting to data sources, importing data, and transforming data for Business Intelligence</li><li>Requirements gathering, analysis, design, development, and documentation</li><li>Troubleshooting and performance tuning of Power BI workspaces and environments</li></ul>Minimum Qualifications:<ul><li>BS/MS in Computer Science or Information System. Besides that, one needs to have considerable work experience in similar fields.</li><li>2-4 years of experience with Microsoft Business Intelligence Stack, preferably Power BI</li><li>Adept in understanding business requirements and&nbsp;developing, publishing and scheduling data models and Power BI reports&nbsp;</li><li>Excellent in analytical thinking for translating data into informative visuals and reports.</li><li>Understanding of application security layer models in Power BI.</li><li>Knowledge and experience in prototyping, designing, and requirement analysis.</li></ul>Preferred Qualifications:<ul><li>Experience with governance on self-service platforms, preferably Power BI</li><li>Experience with scripting languages such as PowerShell to drive automation</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Software Engineer II - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Overview Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding membership assets to build digital experiences, and defining new products and services based on emerging technologies and trends. We are seeking an experienced and passionate Product Manager with strong technical acumen to support the development of cutting-edge customer experiences. This role will be responsible for guiding the product strategy and end-to-end customer experience for AI-driven interactions and ensuring the successful deployment and continuous improvement of our AI capabilities. You will work closely with cross-functional teams including data scientists, engineers and design teams to deliver high impact, scalable AI solutions that enhance the customer experience.This role will focus on developing a range of products and pilots that provide card members with new ways to engage with their membership benefits, tapping into the power of data, AI, and emerging technology to develop transformational customer experiences.Responsibilities:1.&nbsp;Product Strategy Development: Work closely with cross-functional teams to develop and execute on the product strategy for new membership products and associated platform capabilities, aligning with company goals and user needs. 2.&nbsp;Feature Development and Delivery: Lead the ideation, prioritization, and delivery of new features and enhancements, focusing on key areas such as customer experience design, content curation, and personalized recommendation algorithms. 3.&nbsp;Cross-functional Collaboration: Collaborate closely with engineering, design, data science, business development and enablement teams to ensure seamless integration of features, timely delivery, and alignment with technical feasibility and user experience standards. 4.&nbsp;User Insights &amp; Analytics: Utilize qualitative and quantitative data analysis techniques to gain deep insights into user behavior, preferences, and trends, leveraging findings to refine product strategies, improve user experience, and drive growth. 5.&nbsp;Performance Monitoring &amp; Optimization: Establish key performance indicators (KPIs) and regularly monitor product performance, conducting A/B testing and experimentation to optimize algorithms, content relevance, and overall effectiveness. 6. Stakeholder Management: Effectively communicate product strategies, roadmaps, and progress to stakeholders, ensuring alignment and buy-in.Qualifications:•&nbsp;Bachelor's degree in computer science, Engineering, Business, or a related field. Master’s degree preferred. •&nbsp;5+ years of product management experience in a highly regulated environment. •&nbsp;Proven track record of 0-1 product development, ideally with AI-powered customer facing products that leverage conversational platforms, recommendation engines and/or personalization techniques. •&nbsp;Interest and understanding of Large Language Models (inc. familiarity with prompt engineering), Natural Language Processing techniques, Machine Learning frameworks and their application. •&nbsp;Ability to priorities roadmaps across multiple competing priorities and timelines - with high consideration of user needs, technical feasibility, and business outcomes. •&nbsp;Clear understanding of UX design and customer research frameworks and principles.&nbsp; •&nbsp;Experience working with cross-functional teams in an Agile development environment. •&nbsp;Exceptional communication, documentation and stakeholder management skills. •&nbsp;A passion for AI, product experimentation, and the future of digital customer experiences.Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Product Manager – Membership and AI – Amex Digital Labs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Join Team Amex and let's lead the way together.Global Merchant Services, the merchant network of American Express, acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Business Operations team, within the Merchant Services – U.S. business, is dedicated to coordinating and managing risk remediation activities severing as a liaison between front line customer and market facing teams and our more formal control management and compliance partners. The team leads on local process excellence, identifying and implementing process improvement opportunities and closing control gaps through collaboration as well as coordinating audit response for parts of MS—U.S. and addressing emerging risks and policy adherence. This is a newly created team in the business, designed to play a pivotal role in shaping our strong risk management culture and to define our strategy and compliance efforts for the U.S.Key partners include U.S. Merchant Acquisition and Client Management, Control Management, General Counsel Office (GCO) and Compliance teams (among others).&nbsp;&nbsp;This Director of Business Operations position will report to the Vice President of Business Operations and be responsible for audit response and remediation management as well as serving a key stakeholder in Risk Assessment Unit (RAU) and Risk and Control Self-Assessment (RCSA) coordination. This colleague will lead a team of Sr. Managers and Analysts in these efforts ensuring timely responses, effective remediation management, effective new control implementations and more.Responsibilities:<ul><li>Support formal and informal MS—U.S. in audit work including preparation, response, and remediation. This includes review of responses, creation of supporting walk through materials, timely leadership updates, coordination across key stakeholders, etc.</li><li>Drive results through a team including Sr. Managers and Analysts.</li><li>Serve as a key stakeholder in the new Risk Assessment Unit (RAU) and Risk and Control Self-Assessment (RCSA) efforts across the business. Ensuring appropriate subject matter expert (SME) involvement, leadership updates, and cross-team coordination in the development and sustainability of work product</li><li>Lead special projects in support of risk management, process excellence, policy implementation and adherence, audit outputs, etc.</li><li>Oversee and maintain a robust control environment to monitor risk.</li><li>Lead ad-hoc cross team projects, as needed, based on resourcing and deadlines</li></ul>Qualifications:<ul><li>Decisive Self-Starter with high degree of accountability and experience leading matrixed teams through change.</li><li>Executive presence with ability to exercise sound business judgment and clear, independent decision-making.</li><li>Effective communication skills to lead, influence, and build consensus among senior leaders across different business groups.</li><li>Ability to manage multiple complex items simultaneously.</li><li>Experience leading cross-functional or broad stakeholder teams, driving towards goals in time-sensitive and rapidly changing situations.&nbsp;</li><li>Effective coach and people leader able to develop colleague talent and drive engagement.</li><li>Experience working with Control Management, GCO, Compliance, Risk, and/or Internal Audit.</li></ul><ul><li>BA/BS Degree, MBA Preferred.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director, Business Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Supply Management (GSM) is responsible for helping Amex enhance the purchasing power of over $11B annual third party spend. We provide strategic consultation to the business and provide end-to-end procurement services. We improve the purchasing power of the Company to drive the best value from our supplier base which then frees up investment capacity for the Blue Box. GSM, together with our business partners, manages the supplier strategy for the Company, identifying and on-boarding new suppliers, realizing significant cost saves in addition to revenue generation relating to working with Global Commercial Services and Global Merchant Services to increase billings and merchant coverage and ensuring optimal user experience for Amex colleagues and suppliers.Strategic Sourcing and Business Enablement (SS&amp;BE) is responsible for helping Amex enhance its purchasing power with third parties, of which $3B is for Technology category. The role of Category Director – Technology is expected to lead best in class Category Management in pursuit of developing global category plans to support business unit and enterprise objectives bringing the best expertise, quality, and innovations to American Express through our third-party relationships. The role has oversight and responsibility for leading Technology Strategy planning and negotiations for Technology categories such as Infrastructure, Software as a Service and IT Labor.Key Responsibilities but not limited to:<ul><li>Develop global category management plans to meet business objectives, understand spend profiles, develop sourcing strategies, and complete industry benchmarking analysis.</li><li>Establish and maintain strong relationships with business partners to understand key business strategies, objectives, priorities and opportunities.</li><li>Prepare presentations and dashboards for internal partners and suppliers to meet enterprise objectives, enhance capabilities, protect the brand, realize saves, influence demand and drive other profit benefits to support growth.</li><li>Initiate and drive strategic activities across the global category that have major impact on revenue and profitability.</li><li>Negotiate key deals and contracts and complete supplier assessments and selections through RFx activities.</li><li>Key contact to senior and executive management and primary Relationship Lead across various business units and categories.</li><li>Partner across SS&amp;BE team to bring global value chain perspective and enterprise mindset to deliver significant value and savings to the enterprise.</li><li>Create a culture of strong critical thinking, financial analytics, external marketplace focus and partner closely with business units to influence and help drive key, strategic business decisions.</li><li>Collaborate with business leaders and the SS&amp;BE Source to Contract team to ensure efficient and effective delivery of contracting activities.</li><li>Cultivate partnerships with internal teams that support execution of the Category Plan and negotiations, including International Category teams, Third-Party Lifecycle Management, Finance, and the General Counsel’s Office to ensure synchronization of priorities to meet shared goals.</li></ul>Minimum Requirements:<ul><li>Understanding of end-to-end procurement process and/or the Technology category is preferred.</li><li>Strong track-record in people leadership – able to mentor, coach and develop immediate team and structure work to effectively prioritize and deliver high-quality output from an inclusive work environment.</li><li>Highly driven to collaborate with colleagues and business partners globally with a passion for enterprise thinking and partnering across multiple levels.</li><li>Excellent people and communication skills, including relationship management, negotiation, influencing, strategizing, planning and presentation.</li><li>Proven track record of data analysis and critical thinking to develop insights and recommendations, as well as developing presentations for senior audiences.</li><li>Ability to manage day-to-day business priorities along with long-term strategic deliverables.</li><li>Passion for using analytics to develop insights and recommendations, solve business challenges, improve customer experience, and drive bottom line results.</li><li>Positive attitude, flexibility, and ability to deal with ambiguity and rapid change.</li></ul>Preferred Qualifications:&nbsp;<ul><li>Masters Degree preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Purchasing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Manager, Technology Risk &amp; Control oversees the identification, assessment, and mitigation of technology risks within the technology resilience space by conducting thorough risk evaluations, developing risk management strategies, and ensuring compliance with industry standards and regulatory requirements.&nbsp;Key Responsibilities<ul><li>Oversees the management and integration of several resilience related projects simultaneously, adjusting scope, timing, and budgets to efficiently utilize resources and adhere to program timelines and budgets</li></ul><ul><li>Manages the identification and evaluation of controls and adherence to controls, ensuring effective implementation and reporting</li></ul><ul><li>Oversees the development and implementation of strategic mitigation strategies to address identified resilience risks, ensuring robust protection of the organization's technology infrastructure</li></ul><ul><li>Collaborates with other teams within Technology to identify initiatives to improve the organization’s technology resilience stance. Partners with external teams and third parties to identify opportunities to improve the technology resilience posture</li></ul><ul><li>Prepares and presents detailed resilience related risk management reports and documentation to senior leadership and stakeholders, providing clear and accurate records of risk assessments, mitigation actions, and compliance status</li></ul><ul><li>Provides key inputs in training and development programs to enhance skills and knowledge in Technology Resilience, ensuring continuous professional growth and the ability to effectively manage current and future risks</li></ul><ul><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Minimum Qualifications<ul><li><ul><li>Bachelor's degree in computer science, Information Systems, Cybersecurity, and/or comparable experience</li></ul></li><li><ul><li>Advanced knowledge of global technology standards and applicable regulations</li><li>Advanced knowledge of technology control domains such as Technology Resilience, Security Governance &amp; Operations, IT General Controls, and Cloud Security</li><li>Proficiency in enterprise risk management with an emphasis on operational risk management and technology risk</li></ul></li></ul>Preferred Qualifications<ul><li><ul><li>Experience in technology risk &amp; control and disaster recovery / business continuity management</li></ul></li><li><ul><li>Experience in risk assessment methodologies and advanced mitigation strategies</li></ul></li><li><ul><li>Experience in processing regulatory requirements and compliance standards in the technology sector</li></ul></li><li><ul><li>Experience with Compliance Management and Risk Assessment tools such as ServiceNow GRC, RSA Archer, MetricStream, Fusion</li></ul></li><li><ul><li>Experience creating impactful PowerPoint presentations</li></ul></li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

134 Full Time Jobs in New York, NY, USA